Upon arrival the concierge and valet staff were extremely rude to us. After giving the gentleman an ID just for a luggage cart he told my friend she couldn’t get it back until we brought the cart back. 3 of my friends and myself on the trip for 4 days was lots of luggage and we do not travel lightly. After getting into the room we were checking things and before even getting our luggage off of the cart the older gentleman that my friend got the cart from called our room and yelled “I need the cart back” very rudely and hung up after all I was able to say was hello so it began a rough start at the resort. In the room there was some sort of dead insect in the fridge the hair dryer was unsafe for use due to the previous damage done to it and the shower had to run for about 10 minutes before hot water would come out. In the 3rd day of our stay we got on the elevator which took forever to come to the floor because there were only like 2 working we got on the elevator with other people and the elevator got stuck on the 6th floor and would not open. There was a housekeeping staff member in the elevator that began to scream and induced panic with about 8-10 people inside the small space so that was a pretty terrifying for a vacation. Overall renting through the VRBO I would do it again because the process was easy and efficient, I would like to thank you for the great service. Overall the room and the view was gorgeous just a few thing throughout the trip had a negative impact.

The vbro hotel Marco Polo had a positive retro feel, like entering the 1970’s. I enjoyed this feature. The apartment was simple, modern and well equipped.

This place was just what I wanted. On the beach, nice pool, great area, reasonably priced. The restaurants weren’t all in service and the room needed a few repairs, but overall… I’d book here again!

The Ac to noisy could not sleep when ask for towels never brought them pool was closed no one told me.beach chairs had to paid $20 and i had no balcony.

The pool was out of service for a while and was planned to be closed for several additional weeks. The property management knew about it but did not mention it in any of the booking site, thus luring people in using the nice pool pictures, asking for the same price, and not providing the service. Borderline fraudulent

I had messaged the company I rented the condo from but I never got any instructions on check in information They never reached out to me the day if arrival so I went ahead and got to the hotel and they helped me check in After arriving I received a 1 bed suite and I paid for a 2 beds and I also received zero blankets. Yes I asked for blankets but front office just did not have any available so i am currently sleeping in a bed with no blankets the next day I talked to the guy behind the seat and told him I had no blankets in my bed last night his reply was “you need blankets in this weather” I replied I sleep with blankets every night regardless of the weather. A email would have been great to let us know that the swimming pool was closed completely empty no water at all in it and also the hot tub drained as well. Yes we had a great beach and ocean but my mom wanted the hot tub that’s why we decided to stay at this hotel. And I’m not petty but the shampoo and conditioner bottles was filled with water no shampoo or conditioner just water in the bottles. Pretty cheap right there. I’m am pretty easy to get along with but if I pay for a room I expect at the the bare minimum blanket & soaps and the host to reply to me would have been fantastic.

No pool working

Loved the pool and the beach is right outside the pool deck. Loved the fridge and wet bar. Saved a lot of money and was able to bring healthy food. Customer service at the hotel was good. Safe neighborhood. The hotel food was just okay unless you count the pizza shop downstairs. Yummy ingredients and thin crispy crust. The valet parking was a bit annoying as you have to call ahead and even then wait 5-10 minutes because they were always busy. This is the perfect location if you love a beautiful beach and the pool. close to the hard rock and the mall. Would definitely stay again