Virtually everything was excellent. From the size of the unit to the materials within, we had a wonderful experience. All the contact information was great (pictures made everything easy to understand). Of note, we had a minor crisis when an electrical issue locked us out of the unit. However, within 30 minutes, an email with the owner had it resolved. Simply, we were very well attended. Two things for American travelers to be aware: 1 - all contact was in English and we had no communication problem. The contact people were wonderful. 2 - remember Europe rarely has air conditioning...and this unit does not. That said, we were there amid a heat wave and were very comfortable with open windows and an electric fan. We were deeply grateful for the unit after a full day of exploring (close to the train station and good restaurants). We had a superlative time.