Was a 2 bedroom, not a 2 bath

I would give our experience here an 4.5. Our family of 4 stayed here in a Deluxe Timber in July. The location was great—was away from the hub-nub of the downtown area, but not too far away that it was inconvenient. We loved that the resort had a lot of activities to offer—paddle boats, canoes, fishing. My son and husband actually went fishing one morning. The accommodations were great also, plenty of room for our family if 4. My son slept on the pullout sofa bed. All the linens were provided for it. The kitchen had all the basics you would need to cook in. The only complaint I have was the master bathroom shower. The tile floor was gross. There was mold/mildew in several spots, and there was some cracking in the sections of tiles. The shower had several jet sprayers. One of them was broken. The communication with the staff at the front desk was great. Crystal was very helpful and if I had questions, she was just a text away. Crystal or someone at the front desk always responded promptly. Thank you for a great stay. We would likely stay here again!

We were very unhappy to be given a different unit that had many, many steps up to it plus stairs inside to the bedroom. The colors are very dark and drab and the furniture is uncomfortable: very hard. We originally chose the 2bedroom 2 bath Timber unit. That is not where we stayed. We were not given a name for the townhouse unit where we stayed.