The staff were excellent and really made you feel welcomed. The theme of the hotel was wonderful and very well done. The room was very comfortable and warm. Wouldn't hesitate to recommend and we will stay again in the future.

We couldn't find anything we didn't like.

Overall, the service and especially the quality of food which was excellent in very good portions. Serving staff were very attentive. The location was ok: convenient for travelling to local places. Room had everything I needed and the bathroom was superb.

A lack of attention to some details: I was given the wrong room and although the manager apologised and gave me an evening meal “on us” she still tried to charge for £6 worth of a coke and a coffee with the free meal. I asked for the room to be serviced, leaving the sign on the door handle as the information booklet asked, but the room was left untouched and afterwards I had to ask twice for things to be replaced.

The staff at the Railway Hotel are super helpful and cannot do enough for you from Manuel the Manager, through Mia on Reception who booked us in, to Pauline our waitress at breakfast who went over and above including letting us know that it was Moussa, the Head Chef, who prepared our delicious breakfast choices. We stayed in one of the smaller rooms, but, as always at the Railway Hotel, the railway-themed décor was delightful and we were very comfortable.

Staff were welcoming..the hotel was super clean.. Everything apart from the bed..it was a little uncomfortable

Quality of the bed wasn't up to the standard of the rest of the hotel which was excellent

Railway memorabilia and food. Friendly staff.

Found the bed a bit too soft but that is personal preference. Everything else excellent.

Liked the themed setting in the room, very clean, great quantity of coffee and tea supplies in the room. Breakfast was tasty and good amount. Friendly and helpful staff.

Excellent breakfast, spotlessly clean and loved the chocolate and rock in room .

Nothing

The decor is very nice but its style over substance. The breakfast was very good. The staff were kind and friendly. Plenty of parking. Location was good for my needs.

The bed was possibly the worst i've ever stayed on and I stay in hotels around 20 times a year, Lumpy, springy and worn out. Id rather have had less decor and a better quality bed. Genuinely think this is the same mattress from way back before the renovation. The room is extremely compact and I would not recommend it for 2 people, there isnt enough room to put anything out and the bathroom is literally a toilet and a shower like a caravan set up. Turn the shower on and the toilet and toilet floor are covered! Also I was hoping to have dinner and was told it was quiz and quiche night and that was the only option so I had to go to town to find food.