Good room, clean, good wifi, great value of money and comfortable bed. 24/7 check-in terminal for late arrivals. Customer service support 24/7 - is great, helpful and fast.

The pillow was with a slightly rolled syntapon inside - it needs to be replaced. It makes me nerves, when check-in terminal do not accept the debit card but anyway CS helped me immediately.

La propreté et qualité des prestations et petits déjeuners

La taille des lits

The bathroom is too small and the shower overflowed

L’accueil et le personnel furent très agréables . Le calme aussi .

L’absence de numéro fixe NON SURTAXÉ pour joindre l’hôtel. La coupure 12/17h dans les horaires de la réception . (Pas pratique pour déposer / récupérer un bagage)

Zentrale Lage. Parking vor dem Haus. Schlichte saubere Zimmer.

Checking war zeitraubend. Brauchten über 1 Stunde Gerät funktionierte nicht auch bei anderen Leuten. Telefon wird nicht bedient 24std. Servic ????? obwohl wir und 3 andere Gäste immer wieder versuchten anzurufen. Matratzen sind sehr hart und unbequem.

Very clean & beds were SO comfortable. Lovely stay

Clean rooms, reasonable value

The automatic check in process was terrible. No explanation on booking that reception opened at 5pm

very pleasant hotel. it is pretty new and everything is in good condition. Breakfast was good and there is secure parking.

all was good!

The Hotel was clean, not much hassle with checking in and out.

The air conditioning isn't great it kept shutting down while we were in the room. Hopefully this can be improved.

There is no phone signal, the wifi forces you to log in constantly, the reception doesn't open until 8am. Hard to get taxis. Clean hotel, staff nice but couldn't recommend it from a practical perspective.

Comfortable room, good location

Don't go for breakfast after 08.00 if you want a full selection of breakfast items. Fruit was available at breakfast only for very early arrivals.

The location is excellent for attending gigs at La Carene. Within walking distance of the harbour. Bus stops just outside, ideal for going to the railway station or into town. Staff were very helpful. Buffet breakfast was excellent using all local ingredients. Room was spacious and comfortable. The keypad locks for the front door and Rooms is a very good idea. Don't have to worry about losing your keycard. All in all an excellent experience.

Nothing!

the heating system and isolation of rooms

Staff & Strong Wifi

very comfortable rooms with air-con. beds were nice. breakfast was delicious. secure parking.

can’t fault it really.

Very good and friendly customer service. Excellent breakfast at reasonable cost for family members. Parking and WiFi available.

Reasonable price with good parking.

The breakfast was VERY poor. On 2 mornings there were no scrambled eggs, on 1 morning there was only a spoonful of scrambled eggs. On 1 morning there was only 1 piece of bacon. The scrambled eggs and bacon were quite cold. The staff said they could not cook any more eggs. The breakfasts were a total waste at €8 per day.

The answer is NOT MUCH

It clearly stated when I booked the double room that it had a sea view. It didn't, I had the parking lot. The reception needs to help guests, not sit and watch idly by while one struggles with those awful heavy doors. I have actually injured myself when the door swung back on my foot.The reception saw what had happened and did and said absolutely nothing. The whole room shook violently and it sounded as if someone was trying to enter the room. Very frightening for myself and the dogs. The location is awful, right on a very busy thoroughfare with thundering traffic. No view at all. Restaurants and shops are a good 10 minutes walk away along that thoroughfare. No information given as to how to get out of the place when the reception leaves in the evening. The supposedly safe car park is anything but...it has a public pathway which has no gates so anyone can come through. Couldn't wait to leave. I have written a review to the hotel and they have not addressed any of the issues I have brought. Even insisting I had not stayed there! and I was obviously used to higher grade accomodation....

The room wasn't ready at all after the check-in time. It was not cleaned and there was noone working at the reception. The phone number written for cases like that wasn't working so we had to ask the cleaning stuff to cleaned the room for us. When we asked the reception guy about the situation he didn't even apologize and he was acting like it's normal and we should be happy they even cleaned it for us.