Rien

Reception petite et ridicule à l'arrière. Odeur de moisi.Restaurant tres éloigné de l'hôtel. Hôtel éloigné de l'aéroport et de la plage. Triste experience pour un Grand Opening.

Clean and good location to the airport

Not clear signage to reception for check in

I like that I tried to leave asap the next day and I couldn't because checkout was a struggle

This is THE WORST 5 STAR accommodation I've ever stayed, every step of the ordeal with this accomodation is a struggle, finding the location a struggle, checking in a struggle, surrounding area a stuggle, dealing with staff a struggle although they are trying their best, checking out a struggle, room subpar no where near an actual 5 star accommodation, if this is 5 stars, I think I can list my ahma kampung on booking.com

The pool was massive and the room had its own kitchen facilities

The TV didnt have a single channel and I couldnt connect my tablet to it to stream from my device

It’s very near the airport but you have to take a cab to go there. The premises are huge. But it’s not a hotel it’s a building complex. I think it was built for Chinese people because everywhere you have admin ties meant in Chinese. The pool and the pool complex are really nice. Sun chairs and nice sourandings. But it’s freezing cold in the pool. Like 22 degrees Celsius.

Well what can you say. It should have been a five-star hotel, That was what’s booking was telling us. I will comment the rooms later but first. Reception close at 17:00. After that you only have a security guard that only speaks Thai. So you can’t fix anything after 17:00. There is no restaurant, no bar, not a wending machine. You can’t get anything to drinks or it during your stay. You can’t make food either because lack of cutlery and other things. There is no Wi-Fi in the room, some rooms have a weak signal, but it’s a lottery. You have a tv in the room, but no English channels. One Arabic and one French and 2-3 Thais. They don’t have transportation service either, so with food and taxi you need to fix everything buy yourself. And now for the rooms. Nice size and planning but they clean the rooms badly. it’s horrible as you se in the pictures. But the worse is the mold, You have big leakages on the walls from AC and also the bathrooms have no ventilation so it’s smells unbelievable. I don’t recommend this hotel for anyone. But the staff working there where phenomenal, really nice!