Ideal for our needs.

Being harassed prior to arrival to answer questions/fill in forms/buy insurance (or insurance cover) and the latter option required us to photograph every mark, damaged or dirty item in the property so that we didn't get charged for the mark, damage, dirt at the end of our stay. A nightmare. By the time we'd taken all the pictures (72 of them and counting..), uploaded them and posted them to the email address as directed on the insurance information, we'd been in the property 2 hours and hadn't even had a cup of tea, never mind unpacked!! Will never use a 'Pass the Keys' property again. What a rigmarole.

Modern new build property, very comfortable with plenty of space and well decorated.

Nothing

Excellent location,close to town,very clean and comfortable property,exactly as advertised.pass the Keys kept us well informed right up to the day before arriving,answered any queries immediately

Could have done with a safety rail in the bathroom as I am rather short and found it slightly difficult to use the shower

Had everything you needed , great location 10 mins from town, lovely and quiet and Comfy beds.

Very clean, very well equipped, even had a few stores in the cupboard for if needed on arrival.

Being VERY picky lates could have fitted better in dishwasher, beer glasses might have been a bit lighter and some looked like vases.

all of it

Only 10-15 mins walk into Ludlow Comfy beds

It was clean and tidy and good facilities in the property

Too far from town. No directions and post code not on satnav yet. BBC TV only seemed to work on internet