Staff is super sweet. Had a small medical incident. They were very helpful and took care of me. <3

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The hotel is very central, super comfortable, clean, cozy, with great breakast, very helpful welcoming staff, and with allocated parking, which was a huge bonus in the city centre

The only thing we didn't like was the noise from the passing trams, but we quickly got used to it

Location, staff, breakfast.

location

no lift

We arrived at night and the guard told us we should sort out the payment in the morning. I was assigned Room 5 that turned out to face the road with cars which was very noisy at even 3am. I asked the hotel staff to change the room. They insisted I paid for my stay at 3am and hand in the first before they agreed to give me a quieter room. I had to run up and down the stairs several times to comply with their multiple requests and also I had to live my things right in the corridor while moving rooms. The general tone and attitude was execptionally rude. The staff spoke Ukrainian to me although from my pasport it was evident I am a foreginer. The quieter room I was given was overlooking the same road (but was on a higher floor, so a bit more quiet).

Staff, food, comfort

“Medical” smell in the room

nothing

everything