#1- We specifically rented this home for the heated pool. When we called to get the pool warm for our arrival,,we were told the pool could not be heated until it was 65. When it got to 65 we called to get it turned on, and then we were told it had to be above 85! I believe as well as did the maintenance man, that the heater probably doesn’t work and the owner pretends it does. It’s very old, and in poor shape and leaks badly. Why does anyone heat a pool at 85!? (This situation was actually a very long, drawn out one, but we’re trying to simplify it here. ) #2 We lost control of the upstairs thermostat on day 2, Tuesday. We called at 7 am Wednesday because it was so hot (85!)and asked that someone come out and also fix the drain in the tub and a sink. They said they’d call us back when they heard back from someone. We came back from the beach about 1 pm to find the maintenance man standing in the yard on the phone to Vacasa. He said he had already been in the house but thought he heard someone upstairs and came back out. He said he was told we’d ok’d anyone to just go on in. We had NEVER given our permission to allow anyone in, nor had Vacasa tried to call us back. Everyone’s personal stuff, purses, and wallet’s were all sitting out there while we were at the beach! Besides having someone in our house without our knowledge or permission, he wasn’t allowed to have the 4 digit pin needed to get the thermostat going again. We had no thermostat for over 48 hours. No call back either. Communication with the owner and Vacasa was terrible! #3- it’s listed as having 3 King beds. Another fraudulent statement. 2 beds are actually Twin beds shoved together! And cheap, very squeaky ones at that. #4-There are cameras everywhere! No privacy if you’re anywhere outside, including cameras on the rooftop deck . Beware, you’re being watched! #5-The upstairs deck chairs, and lounge chairs are in bad shape. There is mold and rips on most of them. There are also 3 old, nasty, rugs on the rooftop deck. Not very attractive. #6-The only room with a ensuite has a very small ( about 24”) sink and a cheap shower curtain. It’s a very tiny room. Hardly the” Upscale furnishings” they stated. #7-The place just wasn’t very clean. Plus, you’ll find a few Roaches every day. We were very disappointed to say the least.

The house was great and in a great location!

We could not figure out how to access the Roku stick for the downstairs TV so we couldn’t use it the entire time. Is cable not an option.?

I booked this property for a family vacation that unfortunately we could not take. My father in law passed away and everyone who was supposed to travel to Florida, instead traveled to Massachusetts for funeral services. We explained the situation and asked the owner/property manager if it would be possible to change our rental dates to 2023. We received a cold response stating ‘no’ and that ‘death is not an acceptable reason for reschedule’. There are so many beautiful rental properties. Do yourself a favor and pick a different one. Do not work with VACASA property managers.

Property was very roomie, right across the street from beach parking lot. Street was fairly quiet as we were almost to the end of the island. Kitchen was adequate. No ice machine or trays. Upstairs deck/rooftop was relaxing. Biggest complaint was the internet speed-severely lacking which caused issues with TV service and internet access. Front 2 bedrooms shared a bathroom with very poor water pressure. Otherwise, a great rental.

My group and I had an overall positive experience at this beach house! We initially had questions before checking in and it did take hours on the phone to get past customer support and talk to an actual property manager, but once we got in touch she was extremely helpful and kind. The house itself was very clean, but we saw 1-2 roaches a day. I’m sure it’s expected near the beach, but it was a bit frustrating anticipating when you were going to see another. Other than that everything was clean. The only other issue we had was with the water pressure. Some of the bathroom sinks seemed to barely dribble out water and one of the toilets wouldn’t flush every time until the water had built back up in the tank. Other than these few things, the property was in an awesome location. The top deck was unbeatable, and it was nice having our own pool.

This house is in dire need of updating. Grout in shower of the bathroom on the 2nd floor was disgusting. Shower door felt like it would fall off at any moment. Sink was full of water by the time I was done brushing my teeth. As a result, there was a constant foul odor. All the rugs were ripple, dirty, and sandy. There were far too many throw rugs in front of every appliance in the kitchen, every doorway and on the roof deck. None of them matching and many of them creating a tripping hazard. The pictures of the property on the website DO NOT accurately represent what we thought we were getting. They are VERY outdated. Starting with the aerial view...There is NO beach across the street from the property. Erosion has taken it away. Most of the furnishings were OK, comfortable, but there were stains on the upholstery and throw pillows. The decor was mismatched and dated. There were far too many things on the walls and put up with no rhyme or reason. It felt cluttered. The kitchen stock of dishes, glassware, utensils, pots, pans, etc. looked to be supplied with thrift store finds. The door to the roof deck was difficult to open and close and became worse with each passing day. The deadbolt did not line up and therefore was unable to function. We had friends over for drinks on our last night and wanted to watch the sunset, but were afraid to use the door by this point, so we opted not to. Very disappointing to say the least. The morning of departure the doorknob to the front door (on the inside) came off in my hand. We were able to put it back in place, sliding it right over the screws that are supposed to hold it in place. This tells me the wrong size screws were used. We had the option to heat the pool for a daily fee, which we paid for in advance. It never worked. They gave us instructions to troubleshoot, which we followed to the letter and nothing happened. We called the 24/7 phone line and got a recording telling us to text. We did and 30 minutes later we were told, "the local staff had been notified." We never heard anything again and it was never fixed. I am awaiting notification of our refund. Clearly there is no one doing quality control on this property. Very disappointing from a Marriott property.

This place is the real deal. If you are looking for this amount of space with location next to beach and a pool…do not look anywhere else.

The house was amazing! It was clean! More room than expected. Perfectly located at the beach. Will def stay again!

Our trip was amazing, Olive & Angelica we’re so helpful & very responsive during our stay!
This house is in perfect location to the beach & 10/10 would stay again

Our trip was amazing, Olive & Angelica we’re so helpful & very responsive during our stay! This house is in perfect location to the beach & 10/10 would stay again

This property was perfect for our vacation with our grown children and their spouses. There’s plenty of room for privacy and lovely common spaces. We loved having morning coffee on the balcony. It’s just steps to the beach—very easy to run back for lunch or a pit stop. We loved it and are already talking about next year.

We had difficulties getting into the unit. It did get fixed. The AC upstairs never worked. The dish washer has a broken piece. The knives were really bad no peeler the one there is horrible. No containers to store left overs in. Pool was very dirty. Some outdoor furniture ripped. Location great. Lots of room. Very clean other than pool

Coffee pot didn’t work & new one didn’t either. Pool heater didn’t work. Didn’t swim because it was so cold. Takes too much time to call sit on phone when there is a problem. Should have a text option. Sent email & received email back 4 days later saying to call. Didn’t feel like company really cared once you rented.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Found this place on VRBO of course and loved the location. Was out there for a wedding and this place was very central to where we needed to be. The place is larger than expected with a great upstairs fun room with outdoor rooftop area with great views of the gulf. Had a few hiccups upon getting there but it was all rectified by their very communicative management company. The home had every amenity needed and would definitely recommend this home for a short or long vacation. Oh and it has a pool as well so that was a nice addition. Great place!

The cleanliness to the naked eye is fine but the remotes, vents, small details - very unsanitary. The rules do state only 8 occupants which is understand but when we received the final check in details, we learned no one is even allowed to visit. So if you have friends in the area that may stop by to say hi, choose elsewhere. Feels like your treated like a teenager looking to have a house party. Toilets run - keeps you up all night if your a light sleeper. And the showers drain very, very slow. Lastly, cockroaches are present so don’t leave your bags on the floor. Beautiful home otherwise, nice area, very small pool!! Don’t do heating - costly and don’t even notice any warm up.

Good overall

Great property and well managed!!!

location and home were good.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful home and great location. Some of the plastic dishes need to be replaced in the kitchen, they are very old. The washing machine barely spins and a kitchen cabinet fell off during our stay. The upstairs TV was broken but was replaced when we made a call. Other than that, Turnkey has great customer service. The house is neat and clean, very comfortable stay.

The property is steps from the beach and on the end loop of the main road making traffic minimal. Easy to walk or Uber to nearby restaurants and bars.

We had a fabulous stay at Sunset Beach! It was perfect for our group of 7, 4 adults and 3 teenage girls. The girls look over the upstairs and loved the rooftop deck. Location to the beach was perfect. We’d definitely stay here again.

This property was by far one of the best places we've ever stayed. The property itself was beautiful and the location was perfect!!!! We had a wonderful time and would definitely return!

The house was adorable and so close to the beach which we loved. It was spacious and super easy to access. I wish we could have been able to lower the thermostat below 71, it was so hot and humid. Some things in the house could use an update- we needed things like scissors-and be a little more clean (ants in the front bedroom on the bed and by the bedside) but overall it was sufficient for what we needed

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice house with a lot of room and was very clean we would definitely go back.. the pool was great also

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was more than happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Very nice house with a lot of room and was very clean we would definitely go back.. the pool was great also

The house is so close to the beach, which was perfect for our group of 8. We had 4 kids so return trips to the house for food or bathroom was easy and quick. We had trouble getting one of the TVs to work and they responded quickly and were very helpful. House was clean and fit us perfectly. The pool is on the smaller side but is private and fit our needs fine. The kids are 13, 11, 7, and 4. If we had four teens it would’ve been tight. I highly recommend going an hour and a half north to crystal river and doing a manatee tour. We swam with manatees in the wild and it was an amazing experience.

I spent a week here with my wife and 3 kids (ages 3-23) and could not have asked for a better place for our vacation. The property was terrific and is much bigger than it appears in pictures. We all loved the pool, the rooftop deck, and the super easy access to the beach. Everything seemed new, clean, and up-to-date. The management company, Turnkey Vacation Rentals, was very responsive to any questions and very easy to work with.

Although clean on arrival, there needs to be more time spent on the little things...lightbulbs and remote batteries missing, no extra towels, limited kitchen tools (for the cooks out there). Dishwasher was not cleaning, one shower was clogged and a toilet not flushing. Property mgmt responded promptly, but a part needed to be ordered for the dishwasher to work. I had to request paper products (was NOT washing dishes on vacation)!The location is great, the pool is a nice amenity and the roof top view is amazing ! Overall it’s above average, but I would suggest more time spent to go over the house better between renters . And if you are a renter, please let them know when things are not working. I feel sure the dishwasher was already broken as evidence of dirty dishes in the cabinets :(

Although clean on arrival, there needs to be more time spent on the little things...lightbulbs and remote batteries missing, no extra towels, limited kitchen tools (for the cooks out there). Dishwasher was not cleaning, one shower was clogged and a toilet not flushing. Property mgmt responded promptly, but a part needed to be ordered for the dishwasher to work. I had to request paper products (was NOT washing dishes on vacation)! The location is great, the pool is a nice amenity and the roof top view is amazing ! Overall it’s above average, but I would suggest more time spent to go over the house better between renters . And if you are a renter, please let them know when things are not working. I feel sure the dishwasher was already broken as evidence of dirty dishes in the cabinets :(

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had no problems with the door code, except we couldn't reprogram a 4 digit code. The place was clean and just as described. We loved it. It had plenty of outdoor spaces to get into or out of the sun, depending on your preference. Everything worked well except the outdoor grill which the Turnkey staff replaced in a day! Across the street from the beach, a short drive to restaurants.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:We had no problems with the door code, except we couldn't reprogram a 4 digit code. The place was clean and just as described. We loved it. It had plenty of outdoor spaces to get into or out of the sun, depending on your preference. Everything worked well except the outdoor grill which the Turnkey staff replaced in a day! Across the street from the beach, a short drive to restaurants.