This place could be awesome, but several factors made it not so. It wasn't ready on time for check in (by more than an hour) and it wasn't all that clean. There were moths in the fridge, unhooked smoke detectors in a pile in the kitchen - stuff like that. Not major, but not great. Also the ice machine didn't work. House and location were fine.

Better to start with the No's and finish with the Pro's. Upon arrival there was a musty smell in the house, one of no central A/C or simply being shut up for a while. There was trash on the back porch still and well as burnt beer 6 packs and vaping cartridges out around the chimenea. A vent was hanging out of the ceiling in the living room. One of the stove eyes doesn't work. Only one arcade game is functional, pin ball has missing button to be able to use L bumpers and POV shooting game never powered up at all. No hair dryer at all in house. Hot tub filthy. Never got above 94F and had gray "jellyfish' coming out of jets. As a hot tub owner, it's past time to be drained and fully cleaned. Last day on way out, heating element is shot in dryer. Washed clothes only to tumble dry with no heat for 45 minutes. Had to find a coin operated laundry on the way out of town. It's a dated property where pics are not truly revealing and obviously filtered when you review them online. So my wife and I began to clean. A lot. The Pros, our property was ready early and we received the text. Our check-in info was clear and easy to follow. Someone had cut some firewood for us and left it on the back porch that burned great in a warming and inviting fireplace. This is a nice size house! Each and every room had a smart tv and was easy for our kids to use as we have Roku at home. The back porch was huge and great to hang out on. Kids loved the creek behind the property. More than enough level parking. Close to a ton to do from gem mining to great eating. Super close to Sugar Mtn resort, but I wouldn't walk with small children. the arcade game that did work has a ton to chose from, my son's favorite anyway. Upon contacting Vacasa, we had a hair dryer the next morning (had already left for the slopes) and they also refunded the cleaning/hot tub fees. They were unaware of the dryer upon departure. They called several times to assist us with our stay. We'd love to stay again and give 4+ stars but the owner needs to get involved as there are other properties nearby for just a bit more that seem more rewarding.

The house was never cleaned before we arrived, they dropped off clean linens when we notified them of the uncleanliness. We would never recommend Vacasa.

Great place, close to the resort. Would stay again.

Plenty of beds and bathrooms for our group. Kitchen had everything we needed. Enjoyed the hot tub both nights. Easy walk to the slopes. Kids enjoyed the arcade room (2 of 3 were working). Happy parking was on a flat space (no hills).

The location is perfect, we were able to walk to Sugar mountain Skiing and Tubing places. The home is cozy, perfect for family and friends with parking available for 4 cars.

It was ok. The place had big black ants in the kitchen and the house had a weird smell.

This was an awesome property to stay at with a large group. We had a wonder fall weekend away with our kids (2-16yo) and the home was perfect. The creek outside was a favorite, there was adequate seating, very adequate space for sleeping, and the location was perfect for getting in and out easily (not much travel up mountain roads). It would be an ideal location for a ski group as it is a very reasonable walk to the ski lodge on Sugar. I will say that, like more homes that are listed for this size group, if you are planning on eating meals there the home could use about double the silverware. That would be my only suggestion.

This was an awesome property to stay at with a large group. We had a wonder fall weekend away with our kids (2-16yo) and the home was perfect. The creek outside was a favorite, there was adequate seating, very adequate space for sleeping, and the location was perfect for getting in and out easily (not much travel up mountain roads). It would be an ideal location for a ski group as it is a very reasonable walk to the ski lodge on Sugar. I will say that, like more homes that are listed for this size group, if you are planning on eating meals there the home could use about double the silverware. That would be my only suggestion.

We stayed in many places before but this was the best. The house was spacious with all the necessities of life. The game room was a joy for kids and hot tub was so relaxing. We will stay with Vacasa again if the rates for per night are reasonable because sometimes they are on the high side.

Overall, it was ok. Compared to other VRBO homes rented, I thought this was a little cheap in the essentials department. No paper towels in the kitchen. Limited to 2 kitchen trash bags. 3 "complimentary" laundry pods. It boasts of a game room -- 1 of the arcades doesn't work at all. Another has a number of very old late 80s/early 90s fighting games you can 't figure out how to play. So the pinball machine is it. This was one of the reasons we chose this house, for the game room. The area is beautiful. The stream behind the house is minimal and the body of water you seen in the picture -- there's no fishing. But, like I said, the area is beautiful.

Getting in was easy. The place was clean, beautiful and so relaxing. The kids loved it. We only planned a couple days there on our way to the beach and wish we would have done our whole trip there instead. Highly recommend this place. Parking was great compared to most that we seen. It really was great. Definitely be staying here again. Grocery store a few minutes away and close to grandfather mountain, which was amazing!!!!!

Getting in was easy. The place was clean, beautiful and so relaxing. The kids loved it. We only planned a couple days there on our way to the beach and wish we would have done our whole trip there instead. Highly recommend this place. Parking was great compared to most that we seen. It really was great. Definitely be staying here again. Grocery store a few minutes away and close to grandfather mountain, which was amazing!!!!!

It was ok. The place had big black ants in the kitchen and the house had a weird smell.

Can't say enough good stuff about this home. Perfect place to gather & also to spread out for our family. Highly recommend!

Can't say enough good stuff about this home. Perfect place to gather & also to spread out for our family. Highly recommend!

Our family absolutely LOVED everything about this chalet and the surrounding area! We loved the fire places, exploring the creek, the game room (our kids' fave), that each of our kids had their own room and we all loved the kitchen nook! It was a beautiful time of year to go with not many people. So many great places to hike and explore! The house was really clean and cozy, just perfect! None of us wanted to leave. Thank you for this peaceful place! We will be back!!

Our family absolutely LOVED everything about this chalet and the surrounding area! We loved the fire places, exploring the creek, the game room (our kids' fave), that each of our kids had their own room and we all loved the kitchen nook! It was a beautiful time of year to go with not many people. So many great places to hike and explore! The house was really clean and cozy, just perfect! None of us wanted to leave. Thank you for this peaceful place! We will be back!!

Located just yards from Sugar Mountain ski and tubing slopes, Icicles Ski Chalet is perfect for a family outing. With 4 bedrooms and 3 1/2 baths, a game room, well supplied kitchen and hot tub, this place is awesome. We had a great winter vacation. I highly recommend this place.

Located just yards from Sugar Mountain ski and tubing slopes, Icicles Ski Chalet is perfect for a family outing. With 4 bedrooms and 3 1/2 baths, a game room, well supplied kitchen and hot tub, this place is awesome. We had a great winter vacation. I highly recommend this place.

We thoroughly enjoyed our time at this home. We had 3 generations of family on this trip, from 2 to 70 yrs old, and everyone was equally pleased. It was clean, comfortable, and made for an all-around good vacation. The furnishings were very nice, the kitchen was well stocked, the bathrooms seemed newly remodeled and very nice. We loved the "mud room" in the entryway because there were plenty of hooks to hang wet ski clothes. The hot tub made for a relaxing evening, and all TVs had tons of movies for the kids. The game room was a unique and fun extra that we've never had in a rental home. The location was perfect for getting to the slopes. Our family loved this place so much that we will try to book it next year when we return to Ski Sugar! Thank you for sharing this amazing space with us for our family vacation!

This is the first property as you come down the hill from Sugar Mountain! Walk to the lodge or walk across the street to jump on the shuttle bus. Hot tub for end of ski day soaking and spacious - perfect for our family ski trip!

This is the first property as you come down the hill from Sugar Mountain! Walk to the lodge or walk across the street to jump on the shuttle bus. Hot tub for end of ski day soaking and spacious - perfect for our family ski trip!

We thoroughly enjoyed our time at this home. We had 3 generations of family on this trip, from 2 to 70 yrs old, and everyone was equally pleased. It was clean, comfortable, and made for an all-around good vacation. The furnishings were very nice, the kitchen was well stocked, the bathrooms seemed newly remodeled and very nice. We loved the "mud room" in the entryway because there were plenty of hooks to hang wet ski clothes. The hot tub made for a relaxing evening, and all TVs had tons of movies for the kids. The game room was a unique and fun extra that we've never had in a rental home. The location was perfect for getting to the slopes. Our family loved this place so much that we will try to book it next year when we return to Ski Sugar! Thank you for sharing this amazing space with us for our family vacation!

My wife and I with our two boys 5&7 and our good friends with two girls 5&8 enjoyed every aspect of this property for the weekend. We happened to have a winter weather advisory hit us the night we arrived and the timing could not have been better. We tubed several times, we ice skated several times, we made snow angels and a snowman on the property by the creek and pond, we grilled out, ordered food from good nearby restaurants, hit the hot tub a few times to relax in the evenings, made a couple of fires, enjoyed the game room and had plenty of room for all to spread out with the ample bedrooms and bathrooms for all to feel comfortable. Overall rate this property and our experience with 5 stars and highly recommend for others looking for a similar experience. We already discussed coming back next year to hopefully hit the slopes with the kids being a year older and more experience under their belts. A huge thank you to the mgmt team and owners for taking such great care of this property and enabling us to have a blast for our winter getaway!

The house easily slept the 10 of us with plenty of room to stretch out in between runs on the hills. Also, the house is right across from a parking lot that shuttles you up to the resort.

My wife and I with our two boys 5&7 and our good friends with two girls 5&8 enjoyed every aspect of this property for the weekend. We happened to have a winter weather advisory hit us the night we arrived and the timing could not have been better. We tubed several times, we ice skated several times, we made snow angels and a snowman on the property by the creek and pond, we grilled out, ordered food from good nearby restaurants, hit the hot tub a few times to relax in the evenings, made a couple of fires, enjoyed the game room and had plenty of room for all to spread out with the ample bedrooms and bathrooms for all to feel comfortable. Overall rate this property and our experience with 5 stars and highly recommend for others looking for a similar experience. We already discussed coming back next year to hopefully hit the slopes with the kids being a year older and more experience under their belts. A huge thank you to the mgmt team and owners for taking such great care of this property and enabling us to have a blast for our winter getaway!

When we got there we immediately noticed that it hadn’t really been cleaned, there was trash randomly throughout the house. I had a clump of hair in the shower, Starbucks trash under the table, trash in the fireplace, and so on. We asked for a later checkout because we had kids and the latest they could do was 10 am… which is crazy early especially with kids. There were random areas in the house that were very dangerous, nails in the floor, floors being uneven, and so on. Id also like to note that they have a grill listed as available to use but it looked like it had never been cleaned, gunk all over it.

The house easily slept the 10 of us with plenty of room to stretch out in between runs on the hills. Also, the house is right across from a parking lot that shuttles you up to the resort.

The kids loved the arcade room. The house was clean and in a great location.

The kids loved the arcade room. The house was clean and in a great location.

When we got there we immediately noticed that it hadn’t really been cleaned, there was trash randomly throughout the house. I had a clump of hair in the shower, Starbucks trash under the table, trash in the fireplace, and so on. We asked for a later checkout because we had kids and the latest they could do was 10 am… which is crazy early especially with kids. There were random areas in the house that were very dangerous, nails in the floor, floors being uneven, and so on. Id also like to note that they have a grill listed as available to use but it looked like it had never been cleaned, gunk all over it.