Excelente instalación, justo a orilla del mar con hermosa vista, los colaboradores del hotel y restaurante son muy amables, atentos.

Location good breakfast fair

Hotel has no elevator

Recámaras y áreas muy limpias, personal amable

El bufette desayuno no hay mucha variedad, dijeron que se abre a las 7:00 y no es así, a los meseros les falto un poco más de atención

The hotel has beautiful views of the pacific and 2 nice pools. Restaurant with great food, a little expensive, but convenient. Best part is that Playa Arrocito is a short walk away and it's beautiful with very calm waters and great food served on the beach. Wasn't packed the 3 days I visited, other beaches get too packed.

Too far from town, have to get a taxi for everything, since everything is far.

La atención al cliente y la vista tan hermosa

Que la alberca cierra a las 9 :(

La vue

The breakfast was fine. The facility is beautiful and easy to drive to. Gorgeous view of the ocean and love the design of the hotel. Two beautiful pools.

Would have preferred flatter pillows.

Exelente comida...el mesero muy amable, vistas muy bonitas...🫶👌

Das Hotel ist wirklich sehr schön, mit 2 Pools und direkt am Meer mit direktem Zugang. Die Zimmer waren sehr sauber und es hat an nichts gefehlt. Das Personal war sehr zuvorkommend und freundlich. Das Essen war sehr lecker.

Sehr sauber, schöne Pool mit Blick aufs Meer

Alles bestens!

Excelente

Me rncanto el lugar las instalaciones pero sobre todo la atención

Todo excelente muy cerca de la playa

Es un hotel tranquilo, con buena vista albercas limpias cómodas, con vista al mar. El personal muy amable. Lleve mascota 1 perro y en el hotel muy amables siempre con ella tmb.

Sugiero más variedad de platillos en el restaurante, que tiene muchas escaleras sin embargo nos dieron una habitación con pocas para acceder con carriola y bebé.

Las vistas, el personal muy atento

Habían muchos bichitos pero también entendemos que estamos rodeados de fauna

la comida muy deliciosa, la ubicacion muy bella

Encontre unas cucharachas en la cama

The view from my room

Well in the restaurant they need to be more alert when clients ask for condiments like when ask for coffee, they need to bring the sugar and cream alongside.

Location, staff

Mattresses need improvements

Horrible place, wasps nests everywere, too small pool, 2 hours to make the check in even when I call and told them im coming and I already payed online, because nobody wanted to work at 3pm, they were there and said the shift was changing so a line of 5 was ahead of me, because he wasn't doing any more check ins.

I went to have breakfast early at 7.30am because my plane was in the morning so I have to check out at 9am, but the waiter was rude, he said they just open and they are going to take 30 min to make my eggs. No water in the bathroom to wash hands or unload the toilet, that was disgusting. To take a shower there is only cold water.

Beautiful view from our room!

That doesn’t have beach access. We have to walk 5 minutes to get to nearest beach.

Nice, clean, comfortable and pretty hotel. It has 2 pools and one for kids. Staff is friendly.

The location is a little far form main attractions, and wifi sometimes got disconnected

Location and view

No elevator with too many stairs. TERRIBLE wifi and no cell phone service at this particular location. TV only had a few channels with low picture quality and no Netflix or any other streaming service. Check out process is HIGHLY inconvenient. They hold you hostage and you must climb up steep stairs to the lobby as they do not let you leave until someone has checked your room for damage or theft. It felt like we were under constant surveillance by the staff.

Amenities are great. Totally recommended.

Systems is totally obsolete. You couldn’t add a breakfast after checking in. Or do anything related to, for any matter.

It's like a luxury resort without the price. I like the pools, the walking paths, the beach in a walking distance. All the staff were great 😃

No many seafood in the menu, but can be fixed.

The lower pool is lovely with a gorgeous view of the ocean.

So many nice details! But they are ruined by ugly fencing and unfinished walkways.

I would have like more breakfast options. For the price I had expected a breakfast buffet . But overall everything f was delicious

I didn’t enjoy the check out process , it was very inconvenient. Having to go all the way up to check out, wait for the room to be checked and then being given an exit pass. Especially for those whom are disabled or travelling with kids it was inconvenient

Location was nice, and facilities were clean.

Staff was very welcoming during check in but less so during check out. They did an unusual inspection of our rooms before we could check out and claimed we stained a pillow case. They wanted 200 pesos for compensation. We wouldn’t pay as it seemed very much a “shake down” Highly disappointed and will not return or recommend this hotel.

Comfortable

Overpriced

I loved seeing the dolphins and whales playing in the morning! The restaurant & staff was lovely! Great views from room and pool and restaurant.

Definitely the strictest place I’ve stayed in all of Mexico. Even tho I understand Spanish very well, this was the first place I felt I was treated differently because my speaking is rusty. I happen to go for a holiday weekend so it was very noisy. if you’re sensitive to sound , definitely bring ear plugs and don’t go for a holiday! the walls are very thin! I think for the price point I was a bit disappointed in my overall experience. On the listing it said bathtubs and breakfast included. neither were the case and that was very disappointing because the listing clearly states both.