Just had a disappointing weekend here. On first glance, it was fine. You get a text shortly after arriving asking for cleanliness scale, we did 4/5 at that time. After being there a few hours we found food, animal hair and ribbon in the sofa while looking for our phone. A pile of fingernails between chairs on the family rm floor. What looked like vomit splatter on mast. bath wall, milk or ? on the sofa. Stickers in some beds. Grill was unusable it was so dirty. 1 shower had the glass broke out of it. Teflon pans are peeling. The dishwasher didn't work. Vacasa rep said they weren't aware of issue w/ dw, but afterwards I read review where they responded to client upset about broken dishwasher! Hand Washed dishes for 13 people on my vacation. Oven didn't work, Vacasa brought a thermometer and it's 50 degrees off! Games were missing from wii. TV is a joke to try and figure out. I spent our only whole day there waiting on repairs. They can go in w/o you there, but who likes that? We received our cleaning deposit back but it doesn't cover our ruined weekend. On the positive, Vacasa was pleasant to talk to about our issues (minus the lying part). I really hope the owners change cleaning companies and do some repairs......this could be a great rental for large families. It is well stocked and we liked the location. ALSO, I am in no way associated with the last person that stayed here/left a review. It appears no one did anything about their issues before we arrived. I did take pictures of all except vomit wall and part of the white mess on the sofa, we cleaned those up before realizing that cleanliness was going to be an issue.

I normally do not write reviews but I could not believe that we were paying money to stay in this home, yet alone paying hundreds of dollars for a supposed "cleaning fee". Whoever owns this home is getting ripped off because it is being poorly managed and even more poorly cleaned! The home itself is cute/comfortable and is in "ok" shape minus a few dings in the walls and the door wedge that fell off under the back door that left a gaping 1.5" gap, letting the freezing cold blow inside. Upon arriving to the home everything looked great at first glance but after checking out the home and settling in, the first thing we noticed was the animal hair on the couches. The main surface area had looked clean but once we decided to lift the pillows, to our discust, it was filthy. We then as a joke decided to go check out the beds and see if we would find hairs in the beds and to our shock, we found ALL sorts of random hairs in EACH AND EVERY BED! Not like random hairs that might have stuck on after a good wash but all sorts of different hairs; wavy, straight, shorter and some longer. I literally had to start taking pictures because I couldn't believe that we were finding so much random hairs in every bed!! Most of the sheets I believe looked washed, (I'm hoping), because they had long folds as if they were washed and folded but some of them had small kinks as if someone was laying on them. I'm not sure if the sheets were maybe on the floor before put on the bed or what but it was enough to completely gross us out and we LITERALLY STRIPPED EVERY bed and decided to throw them in the wash before sleeping in them! When throwing in the first load of sheets, we discovered there was no detergent in the home! I started to get pretty frustrated at this point! Here we paid money to relax for the holidays and we are legitimately washing EVERY single bed and duvet cover once we went out and BOUGHT OUR OWN DETERGENT AND BLEACH because the house had zero!! We also vaccumed the gross couches! While the ladies were working on stripping the beds, the guys decided to work on our first meal and without any exaggeration, the worst part of this home were the disgusting and completely UNSAFE pots and pans that were in the drawers; they were completely burnt and a couple of them had teflon chips just peeling off the entire bottoms - completely UNBELIEVABLE! I had to take pictures. I am running out of room for my entire list, and I took pictures of all of this but this is the rest in a nutshell: - We bought own detergent and bleach. - bought a new pot and pan (absolutely unbelievable!). - Dishwasher was broken (hand washed!) detergent latch wouldn't open. - Hot tub needed maintenance that we never got due to holiday! Wouldn't warm up past a certain point and had a maintenance sign on. - TV, DVD player we couln't use, too complicated or not working?? Stuck with no holiday movies for kids! - Something wrong with oven, took FOREVER to heat every time. Disappointing stay!!

Just everything is wonderful! The place was clean and spacious for everyone. The kitchen has everything! Just wonderful!

In addition to a great location, the house had a great layout with plenty of room. The outside deck was spacious with lots of deck chairs and tables to enjoy BBQs and just relax! The back bunk room also served as a family room to enjoy evening entertainment re games and TV. The house is close to the North Store and Woodlands Golf course. We enjoyed every aspect of our stay and hope to return next year!

This house was well stocked and great for a couple families with dogs. A few complaints: the AC was insufficient, the house couldn’t get below 80 in the warmest part of the day. It was also annoying that we were denied refills on essentials: toilet paper, paper towels, etc, when we ran out on Day 3 of our 7 day stay.

We had a family of 5 adults and one baby. Perfect home for us. Everything we needed was there. Also we could bring the dog. Thank you. 👍👍

This property was amazing and very clean. It was perfect for our 2 families and dogs! The deck size was huge and had plenty of room to lay in the sun and enjoy the kids playing. The beds were very comfortable also. I would highly recommend this house to any family!

Great property with excellent design and furnishings.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect place for two families with having 2 en-suites. Lots of indoor and outdoor space with a beautiful hot tub. The kitchen was stocked and set up intuitively. Not close to the village but right on the bike path. At first glance the house looked clean but definitely needed a deep clean in the showers, corners and under the furniture. The ping pong table was a hit! The bikes were a plus but half the tires were flat. Had SHARC passes as well. We enjoyed our say and would definitely stay again!

We as a large family came together from Oregon, Washington and Idaho to celebrate Thanksgiving. This house was perfect for us! When we first pulled up we thought it was the wrong house because it looks so huge on the outside. The layout is great with plenty of room and the gigantic kid/ bunk bed room was a bonus. We loved the hot tub and the kitchen is well stocked with various items you may need. The layout of the kitchen is really nice and we were able to get multiple people cooking together in there. We loved it so much we went online to reserve it for next year but it is already taken. We are so bummed!! Thank you for sharing this wonderful house with my family.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was clean and well appointed. The deck is showing signs of wear, but there was a repair guy there one day. Seems like things are being taken care of.

With 4 kids the back bunk room was a huge hit. Ping pong tournaments while it rained and hot tubbing in the cold rain was perfect.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was clean and well appointed. The deck is showing signs of wear, but there was a repair guy there one day. Seems like things are being taken care of. With 4 kids the back bunk room was a huge hit. Ping pong tournaments while it rained and hot tubbing in the cold rain was perfect.

The kitchen was well stocked. Nice house with lots of space. The only negative is that the master bedroom had a cigarette smoke smell to it and the bath stopper didn’t work. Other than that we had a wonderful stay!

The house was the perfect size for our group of 8. We enjoyed using the available SHARC passes and the access to the bike path is right outside the front door. The house could use a thorough cleaning and maintenance inside and out. We found garbage under furniture and outside around the perimeter of the house. Many things are broken or well used and should be replaced.

Overall, a great experience here. Stayed for a family reunion and the place comfortably housed multiple families. Lots of room for kids to play! Every family had their own bathroom which was nice. Great location and next to all the bike paths. Two things that would help make it even better would be some repairs to the wood deck. There was a loose/rotten board by the hot tub that presented a safety issue. Also, one of the living room chairs needs to be repaired as it has no support. Overall- great sunriver house !

Extra refrigerator in garage, ping pong table, all the extras in the kitchen, bunk room for the older kids with TV, Vedic games was a big hit, love the large deck for evening family dinners. Only concern was the rental was advertised sleep 14 but really could sleep 8 to 12. But rental was excellent and we would rent the house again in the future.

Overall, the property was very adequate. We loved the deck and the hot tub, and the location was pretty convenient (not too many round-a-bouts). The kitchen and dining areas (2) were also comfortable for the 11 of us. Even though we spent a lot of time on the deck, a word of caution . . . it's falling apart. Screws are coming up, boards are loose and the railing is not steady (kinda like my deck at home). For some reason, the garbage had not been picked up in several days, but luckily we arrived on a Monday and it was all gone on Tuesday. Maybe someone forgot to unlock the back door. Ending on a positive note, the house is very comfortable and quiet. One of our younger family members screamed a bit before getting to sleep and we could not hear him from his bedroom. I would rent the house again, but I hope the deck gets fixed.

This house was perfect for 2 families. Comfy beds, updated, sharc passes and more. Upon arrival it looked clean, however after getting settled it was clear that only the very basics were done and many areas needed attention. The neighborhood was restful and quiet. Bike rides to the sharc or Ft Rock park are not that far, but if you have little riders there are some gradual inclines and more difficult hills.

Had a great time!

Wonderful large home with a great deck to enjoy! Great separate spaces for kids & adults.

What a great place. The location was awesome and it is a fully stocked unit. Property Management was great. We had 2 families and there was plenty of room! We will be back. Thanks!

This was our first time in Sunriver and loved staying in this house. It's in a great location in the resort and we spent many hours on the huge deck enjoying the great weather and grilling every night of our stay. We'll be back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time staying at this cabin! We came to Sunriver for a wedding and there was plenty of space for all of us to sleep and spread out. The woodwork and kitchen were absolutely beautiful, and the hot tub was the perfect size. The location was also perfectly central to trailheads at the Deschutes National Forest and stores and restaurants at Sunriver. We can’t wait to come back when the weather is better for outdoor activities. This place would be great to stay at for warm summer fun or in the winter snow! Thank you for a great experience!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time staying at this cabin! We came to Sunriver for a wedding and there was plenty of space for all of us to sleep and spread out. The woodwork and kitchen were absolutely beautiful, and the hot tub was the perfect size. The location was also perfectly central to trailheads at the Deschutes National Forest and stores and restaurants at Sunriver. We can’t wait to come back when the weather is better for outdoor activities. This place would be great to stay at for warm summer fun or in the winter snow! Thank you for a great experience!

This was a great property for our family to get out and enjoy Sunriver. We had a wonderful time and can’t wait to go back.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed the house, the layout was great, awesome if you have kids staying! The kitchen was well stocked minus a few things that were missing... Overall we were disappointed in the cleanliness. I am aware this is a pet friendly home, but it didn’t appear that the floors had been mopped in quite some time. We had a crawling baby and his knees were black in about five minutes. Also the shelves and surfaces everywhere in the bedrooms were not dusted. There was visible dog hair on the extra linens. Also the hot tub and garage were amazing!

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed the house, the layout was great, awesome if you have kids staying! The kitchen was well stocked minus a few things that were missing... Overall we were disappointed in the cleanliness. I am aware this is a pet friendly home, but it didn’t appear that the floors had been mopped in quite some time. We had a crawling baby and his knees were black in about five minutes. Also the shelves and surfaces everywhere in the bedrooms were not dusted. There was visible dog hair on the extra linens. Also the hot tub and garage were amazing!

Overall we had an Amazing time, there were a couple of snafus, but nothing that wasn’t manageable . I would recommend more toilet paper and soaps be provided as well as more living room seating for a home that accommodates so many. There was also an unexpected HOA maintain e that was disruptive, but the property management was very responsive .

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful vacation. The layout of the house is perfect for two families-- open living area and huge deck, but with quiet, cozy bedrooms. The hot tub and bikes were so much fun! Thanks!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had the best experience with this rental. Beautiful home with fenced in deck for kids to play on. The house was well equipped with coffee, etc. great communication.

The owner was always available for questions. The house was fully stocked with everything we could have needed. Plenty of towels for the huge hot tub and there so many seating possibilities on the big deck. The master baths were a bit snug for two people, but they were clean and very nice.

This was a perfect house for our purposes. We were 8 couples and there was ample space within the house and on the deck for simultaneous clusters of people to interact, along with privacy when desired. If you sing or play a musical instrument, the acoustics in the living room are amazing. Suzanne was a warm, gracious and flexible person to deal with.