This property was almost perfect for our party of 8. Just needs better beds but they weren’t that bad. Perfect location for skiing and everything else we did.

We arrived to the unit and immediately noticed we had no bath towels. We called Vacasa and asked for more towels, we are now checked out and still waiting for those towels. We also had no cable on the upstairs bedroom, called and never addressed. Safety Issue - the patio door handle became loose and fell off on day one, again still waiting on maintenance to fix. Someone was on the comfy bean bag chair when they felt a drops of water on their head, looked up and noticed a leak. Called maintenance on that, still waiting on someone. Asked for someone to come and test the hot tub water for safe chlorine and pH levels after we used the hot tubs and felt itchy afterwards. Yep, still waiting on that person to arrive. The next complaint I give Vacasa a little latitude on as there was a huge snow storm when just before we arrived, however we had to shovel our way into a parking spot and a path to the 28 un-shoveled and all iced over staircase. About day 4 a team finally arrived to clear the stairs off. The kitchen was well stocked and everything was in working order. We cooked there daily with no issues other than the kitchen faucet coming loose. Called on that too, no one showed to fix it. Washer and dryer are nice and full size.

I’m not sure if there was much I loved about this house…there was more that I was disappointed about and that’s because of whoever cleaned it…I definitely won’t be back to this specific house in Tahoe, but will be back to Tahoe…

First of all I can say the check in process was easy and their communication with me was spot on, that was the positive of the whole experience. The property was outdated dirty there was hair in the bathrooms. The beds were like a cot on each one they were absolutely horrible to sleep on and we left early because of it. The baseboards were rotted the whole place was out of date it needs a complete overhaul if they want to have this is a rental property making money off of this. Access to the place was steep stairs so caution there. We had assigned parking and someone was in our spot the entire trip so we pissed off everybody else around us because we had to park in other spots.

Washing machine broken, not notified or fixed during our stay. Rooms not getting heated as much as the living room - chilly throughout. Area around building not walking friendly at all. Electricity shut down twice, with no heads up or support from vacasa team.

Location excellent! Minutes away from Heavenly Village, beaches and hiking. Plenty of room for 5 adults, 2 children and a dog. Beautiful sunset viewing from the hot tub on the deck! Condo a little “tired” but clean. Just be ready to do 2 flights of steps to get in. It was good exercise!