I have stayed at several properties that I have rented on VRBO. This by far has been the absolute worst. Our trip was delayed and we got in much later than anticipated, once we got to the condo we were unable to get in. It was a door code, come to find out the owner gave us the right numbers in the wrong order. She was unreachable until 645am the next morning, in which she sent a text that said so sorry try alternative number. I understand making a mistake, however she or someone else should have been reachable. VRBO was great in trying to assist me but there was nowhere else to stay due to it being spring break and everything within a reasonable distance was already booked. It was not a great situation having 2 children involved. I asked for a refund for half the stay due to such a terrible inconvenience and she did not comply. Amy the host only refunded the nights stay and refused to refund any additional $ related to the lodging, cleaning fee, and host fee. Our stay was a total of $1628.33 and she did not even refund me a third. We got back $357. I would never do business with this host ever again. I hope she feels good about herself and karma isn't too harsh.

Comfy and clean, great location

Place was very clean-great for a couple and maybe some small children-location on island was in a good spot

This property was very clean and well maintained. The location is excellent and close to the clubhouse and beach.