It was very clean!

Breakfast could have had more variation

Smelled and looked very clean and staff was helpful

Cleanness

Everything was almost brand new

Footsteps from room above ours were very loud, and for some reason the people above were walking around until 2:00 am!

Clean and new facilities. We were on a road trip and it was a great refreshing stopover. The indoor pool was warm and clean. Friendly staff and great hit breakfast.

Nothing

Jocelyn was great and very helpful. When I needed something she was always there and gave great customer service.

The staff was so nice. Breakfast was good

Clean and quiet facility.

In the queen suite, the mirror/ hanging hook fell off the wall when we hung up a backpack! It could have been disastrous. We didn't get hurt... just startled.

Very friendly staff. Clean and comfortable room. Very quite.

Everything was great. The only suggestion I have would be to increase the breakfast options.

Good breakfast

clean roooms, nice staff, quiet, seems to be a rather new hotel, good complementary breakfast. Good location for Monterey, Carmel and big Sur (closer accomodations absolutely over-prized). Nice Downtown of Hollister with plenty Restaurants and Bars only few Minutes drive away.

service/organization needs adjustement - checkin time is 3 pm; arrived at 3:30 and had to wait another 30 minutes till we're allowed to enter our room; room service didn't refill items, f.e. for coffee-mashine (no big deal - asked for it at receiption). Employees struggled keeping breakfast-buffet filled up because there's no system in what they're doing; Staff needs some coaching?

clean and conveniently located

the breakfast was too early for my taste and was thus flooded with guests which resulted in not enough food. also it didn’t have enough variety

It was really clean and the staff was really friendly and helpfull

the only thing we had issues was with the TV it didnt turn on

Facility, amenities, and overall their breakfast was delicious 😋

it was close to my work

we had requested our room be cleaned every day (4 nights). We ran out of toilet paper and had to ask the front desk!! As a guest we shouldn’t have to be requesting the basic essentials.

We were greeted very well, all the staff was very nice and welcoming. beds, pillows were very comfy. Room has all the things one may need when traveling, microwave, mini fridge, coffee maker. we used the pool and it was a nice time, a little small but good for a family at a time.

I was told there would be a $100 hold on my CC, I don’t dispute this, although unnecessary. In any case the thing I did not appreciate was that they changed my CC 3 times that amount. The Hotel changed me two $100, and one $125, That is a $325 deposit!!! Not including the $225 I payed for a 1 day stay. This money still has not been out back on my card although we checked out earlier.