We liked the joke about the appartement called "chaleureux". I got refunded 2 weeks later, thanks only to booking.com

We were cursed on the phone and felt absolutely unwelcome in the place we paid for, when we were told that there were no self-checking. Your schedule must fit to the landlord's or else you'll be sure to sleep on the street. Only got refunded after 2 weeks because the landlord refused to cooperate with booking.com's mediation service.