We was nice and comfortable, and the hotel was to clean and secure.

The only thing that i didn't appreciate was that i was charged for parking.

I felt the price definately wasn’t worth it. i was put in a corner room.

Parking fee was high- outsourced to another company. They have their own lot and in past parking was free. Pool was warm & kids enjoyed swimming. Overall, good stay.

Very nice staff who let us early check-in. The staff is very friendly with smiling all the time. Can go to the hotel fr train stn by walk ard 15-20mins.

When the front desk tells you they’ve upgraded your room, don’t take it. Our « upgrade » was in a corridor on the first floor. There were people running up and down the hall harassing guests. We asked to change our room and the concierge immediately rectified the situation giving us a bigger room near the Tower C elevators on the 5th floor.

Will stay again next time in providence- just for the pool!!

Management DEFINITELY needs to retrain some front desk agents to be sure they’re all following protocol & properly informing guests of hidden and unexpected CHARGES so that the guest can decide to use different cards or leave altogether. Hotels.com needs to do a better job of including ALL charges & taxes etc so there are no surprises when we get to the property!!! And Marriott needs to get a grip on the $100/day incidental “hold” that adds up to A LOT of extra money on hold for the 5 days you’re there!! I was PISSED! No warning… nothing! And when you’re already on a tight budget & have no extra money to eat because of said hold?? No. That’s messed up! And, no, that’s not a universal hotel policy. Also, I was there from Tue night to Sat afternoon and, other than a knock at 8:30-9AM one morning, MY ROOM WAS NEVER CLEANED!!! I had the privacy tag on the door on Wed because we were moving son to dorm & had stuff everywhere & didn’t want to have to reorganize. No one came Thursday and the lone knock came while I was still in bed Friday morning, and that was that. I even asked front desk to let them know to clean. Not sure what happened, but not cool. The property itself is decent enough location-wise, clean, nice, etc, but the walls & windows & doors are paper thin -you hear EVERYTHING! It’s quite jarring at night when trying to sleep. And whomever thought a sliding barn door for the bathroom needs to never design hotel bathrooms again!! Brekky was decent, staff were mostly nice