Everything was good except for the pillows it would be better to have better pillows

Property was close to hospital

Comfortable beds but sub par pillows. Fitness room could use better attention. Overall a good stay.

Great place to stay near WVU!

Sent me to an occupied room after a slow check in

We stayed because it was close to Ruby Memorial Hospital. Everyone was friendly and helpful. The room was nice but the we didn't realize there was a second blind to block out the night lights from the parking lot till morning. Instructions would be a great help in figuring out how to operate them. Also I know everyone is trying to save money but there wasn't a pen or paper. And last but not least I was very disappointed in not finding a King James Bible in the room.

Bathroom wasn't clean. Had hair and boggers on the wall with a tad of blood like someone blew their nose while taking shower..

We stayed there overnight… Arrived late for check-in the next day got up to take a shower and there’s a few pubic hair in the bathtub. Could not take a shower. Had to leave early disappointing for sure.

Hotel was clean, the room i was in was clean but the bathroom had loose hair in and on the bathtub. I had asked what time was checkout i was told noon, i had an appointment i had taken all my stuff but didn't check out yet, got back at 11:15 am and they were already in my room cleaning it with door proped open.

Nice hotel

Very accommodating

Clean room. Just an overnight stay. Will return. Best price in town.

Just what we needed. Close to Ruby Hospital. Friendly staff. We were on the ground floor, easy to get to our vehicle abd anything we needed.

Service is always great when we stay. Rooms are clean and comfortable. We wont stay anywhere else

No glasses anywhere in the hotel, only paper cups. Not very satisfactory

Reliable accommodations.

The rate was not the rate quoted on expedia!! I will never use expedia again.

Comfortable, clean facility

Overall the hotel was decent and served our purposes for a one night stay. Our room seemed clean although the hallway had a bit of trash on the floor in various spots. Bed was comfortable. You could hear some noise from the hallway and other room but it wasn’t too bad. Our tv didn’t work and we called the front desk and and they were just like “oh well, there’s no maintenance workers here until the morning.” The fridge was also not working. The breakfast was good although the placement of the waffle irons is horrible. One is in a corner and the other one is on the other part next to the corner and two people can’t fit in that little space. Also they ran out of waffle mix for a long time. The one guy running the space was working hard but couldn’t keep up. They really need another worker when the hotel is so packed. Overall I think we overpaid for this hotel since half of the stuff in our room didn’t work , but as far as a place to crash for one night it was ok.

We had a friend having surgery at a nearby hospital and the staff was so accommodating and very friendly. It was a convenient location, just 5 minutes away to the hospital. The stay was great

Room was clean and quiet. Very comfortable. Just need a microwave in the room.

The shade was moved by motion and went up and down. The lock was not easy and the staff had to help me. Frustrating when I got there at 11:30 PM

I didnt like the hair in my bathroom. They did switch me rooms but managers says thats happens. I worked in cleaning in hotels and that was a big no.

Conveniently locate to Ruby Memorial Hospital, plus a good value, close to restaurants

Very clean and close to everything

Door from parking lot very hard to open. Our room would not open without a fair amount of force. The front counter girl was friendly, but somewhat confused by the fact that we were Canadian. Overall it was a disappointing stay

Closeness to restaurants

Clean and nice.

Convenient to hospital, but that's about it. Rooms aren't well maintained. Broken cabinet doors. Had to change rooms because first one didn't have a microwave. Then had the audacity to charge extra for microwave. Hampton Inn used to be a great chain. Not any more.

Clean and nice size room and bathroom. Free parking. Within walking distance of coliseum and multiple food places. Friendly staff.

Had a wonderful stay!

Refrigerator didn't work