Good

I accidentally booked a room for two when I only wanted a single. I messaged this hotel, who didn't answer my query and were only interested in being paid. My card company had stopped my card due to fraud. This hotel suggested I send the details of another card by Expedia message, where it says "do not send credit card details with Expedia messages". By this time I had lost faith in them and didn't want to stay there. However, they held me to ransom by refusing to cancel my booking. They understand that as a result of that I will be giving them a bad review, so here it is. They are clearly not interested in my repeat business and they should not get yours.

Very cozy and comfortable hotel. The staff were very helpful and breakfast was excellent.Recommendations for local restaurants were useful and we were very satisfied all round :-)

Very cozy and comfortable hotel. The staff were very helpful and breakfast was excellent. Recommendations for local restaurants were useful and we were very satisfied all round :-)

Disappointing experience.I dont think the walls are the best ones. We heard pretty much everything . I only slept 2h the night I was there.Breakfast was ok.Considering the distance from downtown, would not stay there again

Disappointing experience. I don't think the walls are the best ones. We heard pretty much everything . I only slept 2h the night I was there. Breakfast was ok. Considering the distance from downtown, would not stay there again

Breakfast was lovely and so was the lounge area :)

far far away from the main city attractions, but its a good place but the area where it is located is not great

Staff was amazing. I felt room could have been a little cleaner. Not terrible, but not up to standard. Lobby was very nice and quiet for working.

A clean and cosy hotel with a good service. The rooms are light and clean.A cosy hall with open bar to 24:00, free Computer and WiFi.. The breaksfast was good - not extraordinary. No noise from the street. Easy to walk - 30 minutes - to centrum - or close to bus. I can recommand Hotel De Fierlant. I will suggest the breakfastbuffet is moved to the opposite wall in the dining room. It was too crowed to get something from the buffet because of the way the buffet corner is organized

Friendly staff, clean rooms, nice breakfast, easy to get to places by car or a 5 minute Uber. Will stay again during future trips.

Very good experience: spacious apartment for a family of five, very clean, comfortable beds, friendly staff, good and tasty breakfast.

The staff were really accommodating and sweet, and we really appreciated them and the tasty breakfast. The room, however, was really disappointing. The carpet was in desperate need of replacement - and looked so dirty it made us feel uncomfortable on entering and the heat was so stifling - even with an extra fan! We were very uncomfortable, unable to sleep and there was nothing we could do. The phone to reception didnt work. The windows wouldnt stay open and were right onto the street below. We had to request the wifi to be reset at least 4 times. This was supposed to be a treat for my daughter and it was a complete letdown in that regard. You dont want to check in and complain especially when the staff were so nice and there was nothing else they could do...

The hotel is situated away from the centre of Brussels, but is well served by a direct bus to Grand Place, or by a tram service with one change to Central Station. Travel tickets are available from the reception. The reception staff were very helpful and spoke English, always willing to assist with any queries. There are various restaurants and cafes/bars/ shops around the hotel, so although it only served breakfast, there is no shortage of places to eat. You can also order take-in food to eat at the hotel.

The hotel is situated away from the centre of Brussels, but is well served by a direct bus to Grand Place, or by a tram service with one change to Central Station. Travel tickets are available from the reception. The reception staff were very helpful and spoke English, always willing to assist with any queries. There are various restaurants and cafes/bars/ shops around the hotel, so although it only served breakfast, there is no shortage of places to eat. You can also order 'take-in' food to eat at the hotel.

I loved the breakfast, the breakfast I loved the personnel.

I loved the breakfast, the breakfastI loved the personnel.

Very friendly and helpful staff. Clean and spacious room. Good location close to the train station.

Very friendly and helpful staff. Clean and spacious room. Good location close to the train station.

Todos muy amables y serviciales, el lobby excelente, y el cuarto perfecto

They are good workers though linited english was a constraint.

The lovely staff at reception were just fantastic. The room was small but clean, but the wifi was poor. May have been as we were in the room at the end of the corridor away from the modem.

Location is good: the hotel is located 15 mins walk from the Gare Midi Brussels, which is convenient to travel to and from the airports.Reception and Lobby are nice and cozy: I felt that the lobby/reception gave me a better impression than the room itself. You have access to a PC to print your tickets.Food was underwhelming: the breakfast was included in the price of the room, but the hotel has no restaurant. To be honest, I was not impressed with the quality and variety of food for breakfast. We came down in different days at 8am and, respectively 9am, but each time, there was almost no food left and I have not seen the staff refilling the empty platters.Communication was good: I contacted the hotel before our arrival to advise them that we might need late check-in (after midnight). It was mentioned in the check-in information that the check-in ends at midnight and that we need to inform them of any late arrivals. I did so, but I realized that this information was not true as they reply from the hotel was simply that the reception is open 24/7.Room was old-fashioned and had a broken window, but it was clean: The room had old furniture and it reminded me of the hotels I have seen in the old American movies. We had only one power plug, which was not convenient to charge two phones. The noisy fridge made me remember my student days when I used to live in the university dorms. But, although the first impression of the room was not the great, it was quite clean.

Location is good: the hotel is located 15 mins walk from the Gare Midi Brussels, which is convenient to travel to and from the airports. Reception and Lobby are nice and cozy: I felt that the lobby/reception gave me a better impression than the room itself. You have access to a PC to print your tickets. Food was underwhelming: the breakfast was included in the price of the room, but the hotel has no restaurant. To be honest, I was not impressed with the quality and variety of food for breakfast. We came down in different days at 8am and, respectively 9am, but each time, there was almost no food left and I have not seen the staff refilling the empty platters. Communication was good: I contacted the hotel before our arrival to advise them that we might need late check-in (after midnight). It was mentioned in the check-in information that the check-in ends at midnight and that we need to inform them of any late arrivals. I did so, but I realized that this information was not true as they reply from the hotel was simply that the reception is open 24/7. Room was old-fashioned and had a broken window, but it was clean: The room had old furniture and it reminded me of the hotels I have seen in the old American movies. We had only one power plug, which was not convenient to charge two phones. The noisy fridge made me remember my student days when I used to live in the university dorms. But, although the first impression of the room was not the great, it was quite clean.

Clean, good location, reasonable price, Excellent breakfast.

One night stay for business. Very friendly staff and comfortable room. Unfortunately a little noisy in the road facing room I had but not too bad. Did not really get chance to see the surrounding area but Gare du Midi was 15 minute walk away so easy access into the centre of Brussels. Would certainly use it again and spend more time investigating the surrounding area.

It was just amazing. I have stayed in many hotels before in Brussels but Fierlant made me feel home. The staffs were fantastic. I had my friends who came to visit me at the hotel. We stayed in the lounge I bought some drinks the next thing we heard some Congolese music being played in the background to accommode us. That was brilliant amazing we all love it and it was an ice on the cake - Marvellous. I also enjoyed the breakfast.

It was just amazing. I have stayed in many hotels before in Brussels but Fierlant made me feel home. The staffs were fantastic. I had my friends who came to visit me at the hotel. We stayed in the lounge I bought some drinks the next thing we heard some Congolese music being played in the background to accommode us. That was brilliant amazing we all love it and it was an ice on the cake - Marvellous. I also enjoyed the breakfast.

Stayed here many times when visiting family....good location for Eurostar and our daughter

Great hotel, common areas are nicer than rooms. Bed is comfy. Service is fantastic. Breakfast lacks variety after 4 days. Location about out of the way from bus tram or train stops. Nothing around the area. Far from city centre.

The hotel was clean, tidy with helpful and very friendly staff. The room itself was modern and the bed was comfy. The breakfast was good being a Continental selection. The only drawback for us was the parking which was either on the road, or round the corner (5-10 mins walk from the hotel). Nearest secure car park (pay and display) was about a 10-15 minute walk from the hotel. Other than that very good hotel, great price and would recommend!

I can't say enough good things about this hotel. They hotel staff was amazing and even volunteered to call in my dinner order for me on my first night. The hotel is about a 10 Euro cab fare to Grand Market or Central station. I would recommend this hotel for anyone looking for somewhere affordable yet nice. The Internet is in and out but worked great once connection was established, so ignore the reviews that says its absolute terrible. Enjoy your stay!!