Good location, great view and very accessible to restaurants and transportation.

The room lighting is not efficient enough, the TV kept dumping us out of Netflix, in the evening no would answer the front desk phone. The stay was fine, but I would not pay 4oo a night to stay there again. At that price point you expect much better customer service and attention to details.

Lovely hotel in a good area. Easy to walk or get transportation to downtown Pittsburg. Friendly staff. Highly recommend

Good stay

My boys and I enjoyed the trip. Beautiful views!

Nice place to stay in downtown Pittsburgh.

During my visit, I found the suite to be exceptionally clean and aesthetically pleasing, which made my stay very comfortable. I would definitely recommend it to others.

Excellent location with many things to do and options of getting around without driving. Our server, Betina, in the Factory was fantastic!! The only downside of the entire stay was the in/out terminal of the parking lot...the card system didn't work and help button needed to be activated to releaae the arm to drive out.

Very bust weekend which i didn't expect but the staff did an amazing job!

They didn’t service the room during our stay. Had to call for towels and was treated terrible for even asking

Absolutely wonderful place to stay

Check in was quick and simple, and the staff on duty at 1pm and 11pm were both friendly and welcoming. My 3 kids and I accidentally got locked out of the room without a key, late at night, in our jammies - so I had to get a new one and the gentleman at the desk was not only friendly but he made light of the situation and we had a good laugh which really helped with my anxiety. The room was beautiful and the view was a 10/10. I mentioned that my daughter was most excited for the city view and they put me in their highest room available, which is so thoughtful. The room itself is beautiful, we thought the height adjusting table was cool. The beds were comfortable, the shower (heat and pressure) were both great which is often hard to come by on high floors so I def appreciate that. The floor looked like it could’ve been vacuumed better, no biggie tho. The pool is pretty cold, which was disappointing for me but not the kids lol. The only real issue we came across was the adjoining door in the room. It connects to a presidential suite and there was a very very loud party happening around 11pm. I was going to complain until we met them in the hallway and realized it was a wedding party and we didn’t want to be party poopers. A wedding is an acceptable time to party! Just be aware that you can hear EVERYTHING thru the connecting doors. The gateway clipper is literally a minute walk, which we used for the Steelers game. Overall, we loved our stay and will be back!

Everything!

It was wonderful. No complaints.

Nice location near restaurants and the inclines. Clean and quiet room. Parking was $34/day.

It has a good location

Waitress at hotel restaurant provided best service and super friendly !!

The stay was great, staff were friendly and helpful. Great place to stay for events in the North Side. Right next to the Gateway Clipper shuttle service so no traffic nightmares.

Really enjoyed my stay

We stay here when big concerts come to town. It is always great.

Great property with great beds. Fairly quiet except for a large barking dog at 6:00. Perhaps dog families should be on different floors?

The Renovations done are exceptional!ive been coming here from 1981-2001 staying at Sheraton station square Cant wait to come back!

Nice rooms and had nice view of river, station and RR. Very comfortable.

The property is perfectly located, with cool views of the river and North Shore…Very cool vibe all around and great staff!

A bodybuilding show was happening same as a sporting event. Furniture was covered in plastic due to the bodybuilders spray tan. The whole building stunk. Absolutely nowhere to sit in lobby or even the resturant due to plastic everywhere. I pay the same rate and lobby was full of sprayed bodybuilders. Even the sheets are stained up. Sheraton you probably made money off the competition but you know and expected regular people to stay as well. A lot of money I paid for two nights for stink and stained up furniture. Couldn’t even have a drink at the bar.

Great location and the guy at the coffee shop is a keeper...I did not get his name, but he is friendly and nice to everyone, above and beyond the call of duty

Love staying here. Staff is always excellent and the property is fantastic.

Beautiful view of the city and river! Very clean room and friendly staff. Only complaint was the door to our room seemed to let a lot of light in from he hallway and along with that noise from whoever was in the hall. Not a big deal though.

Nice location

Amazing hotel and amazing room

Excellent location overlooking the river.

Stayed at the property and went to a Pittsburgh Pirates baseball game. The water ferry shuttle right behind the hotel was so convenient. The ride was less than 20 mins and coming back at night the views were fabulous. Definitely a thumbs up all around.