Both rooms paid extra for a veiw and windows arent clean the 2 queen my daughters room was worst should be refunded to price of a normal room

Enjoyed our stay. Liked the hotel and location.

Dated rooms, in need of serious upgrade and better layout. Not terribly expensive but rooms were in poor condition.

Very nice space and very clean! Staff was super helpful with the entire stay.

Good

Great hotel with a great view

Nice enough golf property. Some decor and outward building a bit dated, but otherwise no complaints.

Absolutely beautiful hotel, very clean and friendly.

Restaurant service and food quality were poor. Room had poor sound insulation. Climate control in room didnt work. Called front desk twice to be put on hold for exorbitant amounts of time. Never spoke to a person. I would never have expected to have to pay for parking at a hotel in the middle of a field. Paying for parking at a downtown Chicago or Manhattan hotel is understandable, Ypsilanti not so much.

There were ants in our room and the phone wasn't working!

Asked front desk multiple times fir maid service to fill my shower gel dispenser and never happened in the (3) daysvi stayed. Food wasnt very good either.

Great stay!

Great

Honestly the rooms are nice, but i feel like they could use an update just like there were giving the 2nd elevator, of not an updat ethen at least new beds. Also 21 dollars for the Breakfast buffet that is not drastically diffrent from a continental breakfast or the one i get at the hayett is a bit much.

VERY DISAPPOINTED in my stay was never quoted a $30.00 per day parking fee at check (definitely not worth $30.00 per day) not like there was a shortage of parking spaces. The bill for 4 days was approx., $200.00 OVER quote on line when making reservation. Stayed 4 nights NEVER cleaned room even asking for them to clean it. Too many HIDDEN charges won’t ever stay here again.

Great stay except $30 for parking is not reasonable!

Nice

The staff and how safe and clean the hotel was. Staff was wonderful.

Nice, clean hotel. Beautiful golf course. The hotel needs to be updated. The walls are extremely thin. I could hear everything in the next room.

Front desk was not friendly. I felt like it was more of an inconvenience to them having to stay. She did not have a good attitude about her job.

Cobwebs in the upper corners of the windows near the elevators ! One elevator was out of service from Saturday to Wednesday ! They should have an Otis Elevator vendor on call for problems like this. Took 10-15 mins to get an elevator! Elevators were always full so had to odd by ! Weddings were taking place all weekend ! This should have been a priority !

Overall a nice place to stay ….. housekeeping could be better in the general areas …. Lobby near the elevators had food scraps on the floor and the windows overlooking the lake have cobwebs in the corners …. Maybe they are getting ready for Halloween. ( LOL ) …. One of the two elevators was broken so a long wait when everyone is leaving and needs to get to the lobby !

Found a bug in my room and the toilet leaked Everything else was great though!

Rooms are dark and uncomfortable. Corner king is not worth the extra money. Poorly designed. Nothing welcoming about decor.

The view of the lake was great. The parking fee for self-park was a downside.

J

The stay was fine. We arrived close to midnight after a decent drive. There were 2 weddings ending and several police officers walking the lobby. I don’t know if this is normal for Friday nights, but it was kind of odd. We were greeted by Tony who was very kind and accommodating. At the desk, there was a nice young woman helping someone ahead of us. She asked Johnny if he could come help the next guest (which was us). Johnny looked at us and then continued doing what he was doing with no attempt to help us out. It was late and we were clearly tired, but Johnny couldn’t be bothered. We’ve been struggling with the Marriott brand and I think this just added to it. It was unnecessarily rude. He chose not to support his team. I felt bad for the woman who was on shift with him.

It was very nice and welcoming! The only thing I didn’t like was, they asked us to pay for parking at the hotel. I didn’t u sweat and that.

Greatest

We had a lakeview but could see a full, long dumpster outside our room that ruined the view. The room ceiling and wall had clearly gotten water damage. The bed was the worst night sleep we had ever had. The door lock was broken. Expensive and disappointing breakfast buffet.

Beautiful views from the lake view room, nice facility!

I have stayed at the Eagle Crest resort several times before and always rated it a 5 - whatever the highest rating is. This trip was unfortunately fraught with issues. The hotel was filled for an event and a wedding, and I was awakened several times during 2 of my 4 night stay. Kids running down the hallway at 1 or 2 AM, and people loudly leaving their rooms at 5 AM one day. Dirty dishes in the hallway, constantly overcrowded elevators and often smokers at the front of the hotel. I also had an issue accessing wifi and eventually paid for it, despite being a Marriott gold member. I have a lot of confidence in this hotel and their staff - I just think it was overwhelming for the team this past weekend given the sheer volume of traffic. So I’ll definitely book here again (like in 2 weeks) but will call ahead to find out about any special events scheduled for the property and consider booking elsewhere if necessary.