Friendly ish staff (depending which area, friendly overall but behind the bars). Bathroom v dated (tiles and sanitaries : bath and basin vanity), very poor AC (complained on how hot the temperature was in room so a nice electrician came and said it’s set at 24.4 degrees and that’s that!) therefore set much too high!! It made our stay difficult as it’s 32/34 degrees outside! The pool itself the one nearer to beach) seen better days ( really dirty where the liner meets the surrounding pavement), the ladder quite dodgy and a few tiles missing too. Definitely not a 4 stars, more like a 3! food buffet good and friendly staff in Reception and restaurant area.

Wonderful and lovely place. Can certainly recommend.

We arrived this hotel in Guadeloupe after 18 hrs travel only to be informed after check in that the hotel did not have access to fresh water, showers or working toilets in any of the rooms. We stayed 3 days in 30 degrees in rooms with no access to shower, water or toilets. This due local strike. One toilet available in the reception 150 meters from room for all guests to share. The hotel didnt have water since one week before our arrival but did not notify us and since pre paid we were not allowed to change hotel. We were not offered any compensation but we were given bottles of water to drink.

We had to wait till 530 pm to get our room after multiple attempt Staff was not considerate of the fact my son had a red eye flight before with a 17 month baby The island water distribution system as on strike ... no water for shower no water for toilet!!!!

Loved every moment!

This was our third trip to La Creole Beach hotel and we had a wonderful stay! The buffet food was terrific, the service was efficient, and the beach is always beautiful. You almost don't want to recommend this gem because what makes it great is that it is more laid back than a lot of traditional hotels in the Caribbean. You don't have to fight for a seat at the pool or beach and it really is the definition of relaxation on such a beautiful island.

We stayed for just two days after a week sailing around Guadeloupe, and had a very enjoyable time. La Creole caters mostly to French vacationers, so many of the staff had only marginal English ability.

Very nice stay

Amazing stay. Staff did warmly welcome us and provided outstanding service from bar to room services.

It is supposed to be a four-star resort. It hasn't been upgraded for years. The staff is unfriendly, at times rude. It's outrageously expensive compared to other hotels on the island. It has a great website, but the reality is more modest. We paid for the most expensive room and asked for a king-size bed, veranda, and ocean-view. When we got such room with no view, they moved us to one with view, but two beds. Our check in time was delayed by more than an hour for no reason. During the stay, the food quality is more like Holiday Inn than a resort. Hot tea or coffee is not available, but instead warm is as hot as it gets. Not only would I not recommend this place, I'd ask Expedia to consider removing them from your offerings as it reflects bad on your judgment.

Property was good, room not so much, terrible air conditioning and too many mosquitoes in the room

No air conditioner working, no fan no good service

Parking was very convenient. Restaurant options are at walking distance. Casino is less than 5 minutes walk. Beautiful pool and beach. Staff were really courteous.

Nice

Very clean, room amenities were adequate, food options were great

good overall.

Upon arrival, they were unable to check us into our room, so they supplied us with a free drink. We ate some food on the beach to pass the time. The food was unappetizing. When we finally accessed our room there was a water leak from the air conditioner. We asked for a room change which they didn’t want to provide us with at first, but ultimately did. We paid for 3 persons per room, but were supplied bath towels for 2 people. It was difficult trying to get extra towels. The pool had lots of children. It is very family friendly. The beach water was filled with seaweed on the day we decided to go to the beach. They cleaned the seaweed the next day, but by that time we were over the beach and decided to stay at the pool. We only found one restaurant on the property to eat. The food was delicious, however, they seem to have a roach issue, which we found out at the end of the meal. We tried to book an excursion a day in advance. Everything was either booked or not leaving because there was not enough people. The experience overall was more like a 3 star hotel

Hotel is good and staff is friendly. The only issue was the room cleaning service did not respect the do not disturb tag.

Guadeloupe is a beautiful place and should be on everyone's bucket list so it a shame that a hotel like La Creole exists. It is hard to know where to start with how bad this place is, but we left after only 2 days of a 4 day booking. Had booked a junior suite which, in reality, more closely resembles a prison cell. Dirty underwear was left on the window from previous occupants which took 2 days to be removed, bath is cracked and dirty. The hotel is in a poor area so you must get past security guards before the hotel. It is extremely difficult to find parking. Upon arrival at 4pm the room wasn't ready which is fine and reception said they would ring me when ready. This never happened and upon returning after 1.5 hours found the room was ready all along. Massage does not happen beside the sea as per hotel photos but rather in a room in the hotel. Staff simply do not seem to care, even when checking out 2 days early to go to a different hotel there was no interest in why I was leaving. My suspicion is that this is not the first time they have had this happen. WiFi is extremely poor in the rooms. The beach seems to be an artificial beach and is extremely shallow, if you want to swim best to try and find space in the swimming pool. The hotel is dirty, we left two bottles of beer on the public terrace one evening with an ashtray. When we returned the following evening they were still there. There is so many other faults with this place but not enough space on this site

The concierge was extremely helpful and able to answer all me questions.

The property is kept very clean everywhere. The views are fantastic. Meals are hot and cold buffets where you can eat as much as you want. A great relaxing place to be. We only met one other British family there. The staff were good at dealing with my lack of french. Most of the accommodation buildings are at a bit of a distance from the bar, pool, and restaurant area and things are often at different levels.

Pretty setting. Bedrooms clean and comfortable. Good choice at breakfast. However the building looks tired and is in need of repair. The restaurant for evening meals was expensive so we chose the buffet. This was equally expensive and the choice felt similar to what was on offer at breakfast. It did not provide Creole type food that we were hoping for. If you book this hotel go All Inclusive and take a kettle

A lovely well kept property with a large and very interesting pool, plus a beach. The staff was super; they were of course trained well but they were so genuinely friendly and sweet. The buffet meals wee well above the norm with an excellent variety of offerings. OUr room was large and nice but the air conditioning seemed a little weak though it did work, The TV was built into a mirror wall which prevented any use of a USB to watch a movie or show of our own, especially since my French, though ok for everyday communicationg, is not good enough for movie or tv watching and there was only CNN in English (the other English channels were over dubbed into French). Otherwise however, it was a wonderful place and we enjoyed it very much.

Bathroom not clean . Breakfast chaos. A line up although accommodation included free breakfast… no plates either.

Had to change room because of bad smell

Nice pool and beach area. Padded chaise lounges would have made it better but it wasn't bad. I did not eat there, except for breakfast, so I cant comment on the food in the other restaurant areas.. Good rum drinks at the bar. My room was comfortable. Inconvenient location for the elevators if staying in rooms close to sea. Pretty good overall.

Staff was very nice. Only problem was that the hotel did not have water the afternoon/evening of December 13 and the morning of December 14.

Everything was clean and the beachfront was beatiful. The food was excellent at the Buffet. We would have liked more info on things to do and places to eat outside the resort.

We waited for over 2 hrs after checkin for our room. They ended up giving us a different room than the one we were originally assigned. The room was not as expected. Expedia said there would be 3 king beds. There was one king bed and one pull out bed. We called down to reception and they said they would call back. They never did. Then when we asked for bedding for the pull out bed they said some would be sent out. Nothing ever arrived. There was only scalding hot water, no cold and The toilet wouldn’t flush. Very expensive hotel for a rotten experience!

Friendly Staff and excellent food at the restaurant

Apparently it is a 4 star hotel, but it isn't. The room had bad smell, the air conditioner didn't work, the toilet liqued water on the floor of the bathroom, the structure of the hotel was in bad condition in general, we only spent 1 night fortunately.

The seafood restaurant was excellent!! Bathroom was weird with no bath tub and open shower, plus no where to hang your towel after showering.