Excellent and gorgeous hotel. Will stay again next time

The architecture is impressive. Rooms are good size. The view of Taipei city is disappointing. The rooms are outdated and needs renovation and a thorough cleaning.

Hotel and room are nice and the restaurant food was good ,too! The only complaint I have is the cleaning staff start working around 8AM? They were noisy in the hallway and sound proof was not good at all!

A great and grand hotel. Unless you have a car, need to depend on hotel shuttle to visit most of the attactions.

My stay in the Grand Hotel over the past week was simply amazing in every aspect that a traveler like me always hopes for.

Top service level in terms of helpfulness and cleanliness maintenance. Due to Taiwan hit by Typhoon Kong Rey, I left Yilan hurriedly the moment I booked an additional stay 1 night on Oct 31. Originally I only reserved room for Nov 1 night. The counter staff was very helpful to get me a room to enable 2 night-stay continuously. She even found me a room for immediate/ early check-in. I was very grateful. Oct 31 night was scary with the strong howling wind banging and brushing on the full glass sliding door. I had drawn the curtains but I could feel anything could be engulfed from the balcony ( I stayed on the 9th floor). In the following morning, I saw the floor at the balcony covered with stones and stand. Also, a broken light cover. Assuming the debris would take some days clear due to manpower shortage. To my surprise, my room including the entire balcony were cleaned and tidied up when I returned to the room in the afternoon. Great compliment to the management and staff of The Grand Hotel in Taipei. The food in the restaurant was enticing and the walk along the underground secret path with the narrative of the historical past was amazing. The quick cleaning up after the typhoon was greatly commendable!

Checkin staff not kind. Breakfast expensive, but staff already took away things 10 mins before deadline. Pool is not in the hotel, but yiu need to take a bus (!).

We loved staying at The Grand Hotel! The room was lovely, the hotel is beautiful and the staff was friendly and helpful. We actually extended our stay one night because of a typhoon. The concierge was very helpful in helping us figure out travel plans. The free shuttle to the MRT was a big help