Nice staff

It was perfect place to at Baltimore.

We stayed on the conference side of hotel. Bright clean lobby and restaurant. Food very good but service slow. There was a large group meeting Thursday and Friday who were so loud in restaurant, hallways….we would have preferred staying on hotel side. On top of that, there was some type of slamming and banging beneath our bedroom beginning at 5 AM each morning plus construction outside. The beeping the trucks made constantly backing up mimicked the sound of an alarm clock and it was impossible to sleep past 6 AM if the banging hadn’t already woken you below the room. Appearance of hotel beautiful but the stay a “C” at best. There was even feces on the top side of the toilet in Beth room do there was no way it was thoroughly cleaned before our arrival. On a positive note, the staff in The Common was professional and kind….from our waitress to Eric, who delivered our food each day.

Staff was very friendly. Grounds well kept. There was urine in our toilet when we arrived but they cleaned and the rest was fine.

Spotless! But the restaurant bar should have stayed open until midnight on weekends. At least for room service…

The staff was knowledgeable, helpful and friendly.

The desk staff were so polite and professional. They were just amazing. I had booked three rooms which I paid for, for a business trip for three people, including myself flying in from different US states. They upgraded me to a nicer room, and also upgraded one of my special guests from their room to a better room. I can’t really remember being treated better by hotel staff anywhere. As far as improvement, the pillows smelled not so great. You might want to replace the pillows or have them thoroughly cleaned.

Best customer service in the world

Very nice place.

An excellent facility that is well staffed. It's a little out of the way if you're planning to be in downtown Washington but it's also nice for that reason. Good dining options around the hotel and great service.

This hotel's staff was superb!!!! It's been a while since I've stayed at a Marriott that gave me this level of service. This property should win awards.

pretty standard Marriott - clean, convenient

Excellent accommodations, construction made walking difficult.

Wonderful

Wonderful stay experience, wonderful staff and service overall!

Everything was perfect clean and comfortable, their staffs are very friendly and they answered all my questions, ong the restaurant 😍😍😍 the food was very delicious and we was served with a good meal and we enjoyed, I’m looking forward to come there more often and we might have our wedding reception there on one of the ballroom this year 2024

Clean and quiet, and within walking distance to UMD. But far away from anything else with close to no transit options.

The staff was very polite and attentive, the property is very clean and pleasing to the eye. We had a pleasant quiet stay. I would recommend this Marriott to my family and friends.

Great

The staff were wonderful other than in the restaurant. We stayed at this Marriott last year and found the quality better than this year. I was surprised to find no microwave in our room and the fridge froze everything! The service in the bar/restaurant was slow and a cup of very expensive coffee was not very good quality. We choose this Marriott for convenience, but may rethink it for future stays. The location can’t be beat, but it was lacking in other areas.

Really nice and quiet. Professional service

This was a great location as to where I was visiting. I was not happy about front desk clerk in the evening and morning. I wish I had a better experience

The room and bathroom was extremely small. When I said something at the front desk I was told that was the discount king room, for an upcharge I could have had a typical room. Not what I expeceted for booking thru Expedia or from a Marriot conference center!

Always back because off the nice accommodation

Amazing stay at a great place. Teresa took such great care of us. I really can't say enough good things about this hotel and the staff..

The hotel amenities and staff were great! ... Conference amenities were great too. My only complaint - and this is not specific for this hotel actually - couldn't figure out how to make the display on the thermostat to dim so that I could sleep in the dark.

Stained carpet and dirty towel in bathroom. Staff moved us to another room with stained carpet.

Truly pleasant stay! Highly recommend this hotel. Room was very clean and comfortable. The restaurant was great as well, staff were very friendly and helpful. Two minor issues with mini fridge and hand held shower attachment but the staff was responsive and friendly and fixed both immediately! Will be staying here again!

Great place!

Check in was extremely pleasant and helpful. We initially was staying for one night but decided we needed to stay another night as we wanted to stay with the bereaved family. The extra night added onto the reservation was not an issue. Loved the room! Will certainly revisit when in the area.

The Commons restaurant was good and reasonably priced.

Good experience