The lobby and hallways smelled like chemicals and paint due to renovations, but room was okay. I was traveling with my elderly mother, and the bathroom had a traditional bathtub with no handrails which was tricky.

It was nice but one of the evening front desk people always had a attitude and was rude and I killed 2 ants in the room other than that it was good.

Everything is good except that my room has a musty smell as soon as we walk into the room. Other than that, feel safe and nice location

Very clean rooms, excellent staffing. I will come back again

The bathroom had a terrible smell, like old water damage or mildew. The breakfast was in the lobby, on a tiny table and a lot of people lined up, we didn’t even wait in line for food. I think part of the building was under construction, I wish I would have known so I could have decided if was friendly, and it was quiet, affordable.

The hotel was pretty gross, there was carpet loose all over, stuff all over the walls. Their continental breakfast was super minimal options. Beds were not comfortable. Overall not a very good stay. Most likely will not be back.

It was ok for the most part

Felt dirty rundown. The room itself was not kept and needed a lot of maintenance. Everything was just very underwhelming.

The hotel could use some upgrades. But the worst part for us was the ants. There were ants everywhere. Including inside the refrigerator, where we put food as not to have ants get into the food if it was kept out. Other than that, the stay was decent. Probably won’t stay here again though.

Nice place

Pot smoke in my room and the staff did nothing. Stucco falling under the canopy. Said something to staff they did nothing. Unfortunately they had pipes burt so they had a make shift kitchen which was good. Based on what they had to work with. I e stayed here about 6 years straight 2x a year. Won't be back. They have people living there full time. It used to be a great place to stay. It needs maintenance badly and to cater to guests not pot smoking regulars. Better places at that price point

Hotel was alright for what we needed it for

Staff were friendly, courteous and helpful. Everything was clean and sanitary. Very quiet and orderly. Would stay here again.

Very comfortable. Breakfast attendant was a gem. Very nice desk staff.

The hotel was better than other Quality Inn’s I’ve stayed at. I wish there was more consistency across the brand but this is an example of a good one. I had read the reviews and knew that breakfast was going to be simple with cereal, yogurt, waffles and apples, with coffee and juice - nothing a diabetic can really do for a meal. But since I was prepared it was planned for. The website says Hot Breakfast included. I guess since waffles are hot it’s not untrue just not what most travelers expect of that phrase. I liked that you cannot use the elevator without a room key and the parking lot is well lit. The rate for my room was better than expected and when I suddenly had to cut my visit short due to weather I was charged appropriately without an issue. The room rate I had booked could have allowed the remaining nights to still get charged. That was so very appreciated. I’m assuming that since hotels were filling up due to the storm they were able to fill that one too. The staff was professional and gracious. I felt welcomed and valued as a guest. I normally avoid Choice Hotel brands but stay at this one again

I always stay at this location when visiting family. It’s clean and staff is friendly,

The place has a lodge feel with the constant fireplace running. Staff were super friendly and our room was clean. Beds were firm for those who like firm beds and down pillows. Not that far from the hospital for family to stay. Breakfast was simple but convenient. The place needs a little updating with the carpet but it’s still nice to stay at.

Like the location and the staff are always pleasant and helpful.

I really can’t evaluate because I checked in late and left really early. But I would definitely come here again.

The heater kept turning on and off and kept waking me up…

Great staff and friendly people.

Great from walking in, until leaving

It was good overall, just expecting a little more for the price I paid. Staff was courteus and location is nice, quiet area. An older facility showing some age, wear and tear here and there. Perhaps die for a renovation sometime soon. Room was clean and smells good. My main issue would be door noise from next door, everytime the next door neighbor opens or close their doors, it makes a lot of noise, so loud that it sounds like someone is opening or closing my own door, also the towels are really thin and rough, need to be replaced. Breakfast was ok, kinda hoping for better, but nothing bad about it.

Good accommodation for the price. We stayed there just for one night. Room was clean and the front desk staff was nice. The breakfast included could be better with more options.

Room was clean and nice sized. It was very quiet. We had our dog and that was not an issue at all. Our only complaint would be the breakfast - not much offered.

Staff was very helpful during our stay.

Very clean and quiet. Staff is super friendly and helpful.

Great staff.

Very disappointed because the hot tub was broken and the indoor pool was cold as well as the room. My kids were looking forward to the swim but it wasn’t as warm as an indoor pool area should be. Customer service by the employees was excellent! Very kind, helpful, and attentive to keeping breakfast area stocked and clean. One employee even came to bring treats to our dog.

Extremely bad customer service on a prebooked stay when we encountered an issue at check-in. I don't mind taking some of the responsibility for not fully understanding the check in requirements but the way it was handled by their staff was unprofessional and down right mean. We were turned away with no offer to assist in finding another place, no refund offered and the clerk would not call his manager. He said " I dont have a number for them" and then walked to the back room and shut the door. We will not be staying here again due to the way this situation was handled.

We have used this property since it first opened. It's sad to see the decline in simple maintenance of rugs, door frames, etc but also in the dining experience. The restaurant is not being used at all and the breakfast selection is slim. Staff was distant and not engaged with customers except in the breakfast. Why is there still a rope barrier at the front desk?

Skylar and Devin were amazing Both of them were accommodating and so kind helped me with my packages I was having delivered for my son who I was visiting. The Comfort and homey feeling in the front where the fire place and Christmas tree are found myself sitting there the majority of the time just very nice...I plan on staying again when I visit in the new year.