Good hotel with convenient location

Friendly staff greeted us upon our arrival. The room and bed were very comfortable. There was a unique filmy window shade that allowed light to come in the room and included a very peaceful outdoor design.

It was an overall good stay. Just no shampoo or body wash that was filled.

Friendly staff and a nice comfy room. Breakfast could be better, but there’s plenty to choose from.

Here to attend college tours and visit relatives nearby. Good location off the highway, convenient to restaurants, supermarkets, pharmacy if needed.

Kevin and Clair at the checkin desk were warm, friendly and very helpful. The room was clean and spacious. It is not the most updated, i.e. no usb ports, but it had everything we needed to make it comfortable. The water pressure and ac were great. Breakfast and delicious coffee were included. It was an easy drive off and onto I81. We will definitely consider staying here if ever in the area again.

Fine choice for a sleepover while on the road. Standard, clean, comfortable room. A few little quirks: e.g. only one large towel and one coffee cup for two people; poorly appointed coffee service in room; very soft water and slippery shower floor; breakfast over by 9:00. But satisfied overall. Two restaurants right next door.

The property was nice, clean and very convenient. The staff (Claire? working the front desk) was the worst customer service person I have ever encountered in my life. Rude, ignorant and angry towards myself and other customers during check-in. Literally yelling at guests. We ordered some takeout and were sitting at the tables in the breakfast area along with some other families finishing our food. The front desk staff came over and said this area was closing and we had to leave now. We moved outside to the parking lot where a few other parents from the tournament gathered and were talking. At night so no traffic at the hotel, no loud noises or commotion, no disturbance to other guests or the staff. Instead of her walking 10 feet and telling us we could not gather in the parking lot, she called the police. 2 cop cars showed up to tell us to leave. As someone walked through the lobby and mentioned to her that all she had to do was ask us not to stand in the parking lot rather than call the police, she started screaming at the guests. I would stay at this hotel again, but if I walked in and saw her working I would consider going somewhere else

The hotel staff were friendly and efficient but our room was only partially prepared, did not appear to have been vacuumed, and the bathroom felt dirty. If you need a place to stay in Binghamton that’s close to the highway it is very convenient.

Great place, clean, close to 2 restaurants (Cracker Barrel, Applebees) and Starbucks!

The front desk lady Ms.Donna was very helpful and accommodating. She had excellent hospitality and customer service making our stay very peaceful and enjoyable. We had a bad experience with 2 other hotels in the area and it was very reassuring to stay here after. Thank you Ms.Donna and the Fairfield inn, we will be staying here everytime we visit Binghamton!

Great and manager and desk start very helpful

Modern and clean. Adjacent to highway so noisy

Clean location

Breakfast only available at 7:00..too late when we want to quit early

Check-in ladies are great! But when we went for breakfast at 6:30, staff told us breakfast doesn’t open until 7. I’m sure that’s fine for all the guests partying & maki g noise at 1am but not for early travelers like us. BTW - everything looked already out for breakfast so the staff member could have been accommodating but chose not to be. Ripped off - breakfast not included!

The one lady that checked me in was a bit snotty. Everything else was nice

Front desk staff were very friendly and helpful

Very convenient for long distance traveling when a break is needed.

We enjoyed our stay here, excellent staff, nice clean rooms, a rather good breakfast, all in all a very pleasant stay. Highly recommended.

Comfortable good location

Overall nice experience… but front desk should be able to enter your Marriott bonbon number into the system.. even when booked by a 3rd party.

Very loud . Near highway and heating unit was unbearabke

Great service and hotel! Clean, friendly and affordable

We were very disappointed upon arrival to find only 1 pool instead of the 14 expedia advertised. After travelling for a few days in a car we booked this place so that our child could get some energy out only to be deceived by inaccurate advertising. Check in and service were outstanding.

Great Hotel UpDated And Clean And Great Workout Area And Pool . Breakfast Bar Is FABULOUS. I Would Recommend To ANYONE To Stay Here !! Friendly Staff And I Would Recommend Express Check In

The staff was so friendly. The place is clean and quiet.

expected from Marriott Bonvoy. this hotel in Binghampton was run down and shoddy

Everything was wonderfully clean except the pool. We arrived Alan’s checked in at 9pm and thought a cool dip in the pool would be nice. They was some stuff floating on the top, hair and skin cells it looked like. We decided to skip it and go to sleep.

nice place

Woman at front desk was excellent

This is a very good place to stop for a night. Although, the pool is a bit disappointing…