Good value nice room bathroom on the older side not many tv channels.

Convenient. It’s next to everything! Staff was very nice all strong. Breakfast was good. The kids enjoyed the free popcorn and drinks at night. Mini golf right across the street. Pool was nice but it’s not heated. We were traveling with kids so the pull out double bed was convenient! Would stay here again!

I take somewhat regular trips to PA for reptile expos. This trip, the staff was very accommodating and pleasant, the bed was comfy, the water pressure could be a bit better but I get it, it’s mountain water. No where in PA I’ve ever been to had good water pressure. The pool was the only negative criticism I have really. It wasn’t the cleanest, and this is to every local hotel in Monroeville, where are the jacuzzis? I’m coming for a weekend mental health check and to relax. Can’t relax an aching blue collar workin body in an improperly cleaned pool. However, overall a pleasant stay, I would book again.

It’s an old property, needs an update. Woman at front desk was great.

We got a room which was in very bad condition on 1st day, next day they changed it and it was good from there.

Pretty clean property. It could use an update; however we stayed 4 nights and were very comfortable. The staff was delightful, Ray who checked us in was funny and welcoming. I’m a hotel snob and I would tell you if this property was unkept. Just minor updates like larger tv’s.

Okay property. Things we stressed. Door didn’t open with the key

We enjoyed our stay at the hotel. We had a great time at the Steel Con. There is plenty to do and most within a short walk.

Old hotel. Average breakfast

Clean. However the toilets in the handicap accessible room(s) are too low.

Everything is good but I don’t get breakfast

Good one.. breakfast is again average.

Bathroom exhaust fan didn’t work at all. One light by bed didn’t work. Other than that..it was fine

Everything was excellent

Staff was extremely helpful. Any problem they attended to immediately. Stafff was attentive and friendly.

Halls were in desperate need of a vacuuming. There was trash that was in the hall that was there the whole 3 days we stayed. Breakfast was however one of the better breakfast we have had for hotel breakfast. Elevator was slow and carpet in rooms and common area is outdated.

Great experience

Dirty carpet. Moldy bathroom. Gross

Property is well maintained with good staff and breakfasts. The location was the biggest shortfall.

Rooms are definitely dated and shower area wasn’t the best. The pics were def deceiving but room was large and beds were comfortable. For one night it was fine but for longer stay I would want something different.

Room number 313. Room smelled like a dead animal. Carpet and sofa was dirty and bedding was scratchy. The hotel is dated. The breakfast was good. Eggs, bacon, and potatoes. Pool looked nice but we didn't have time to use it. Not what I expected from a Marriott property.

Excellent

The front desk was very friendly and helpful when we checked in shortly before 4 PM on 6/28/24. The person that came up to our room shortly after when we realized the frig was not working was exceptional. Very professional and provided us with a working frig immediately. I do not remember what their name was but please recognize them for their professionalism and very kind manner. This does not go unnoticed by the guests, and it is equally important to recognize the positive and not just the negative things that may be brought to your attention.

The location was great, a little hidden, but that's kind of nice too.

Where to begin. So many ppl were helpful & kind. When we arrived my nephew had dropped off a car seat for my grandson that was arriving the following day, the woman at check in was so very kind to let me know it was there behind the counter. She addressed me using Mrs. which I honestly felt like that was very professional/respectful. She was very kind. I gave her 2 gift cards to be applied to our stay and she mentioned Jesse is the auditor & the gift cards would be applied when Jesse arrives. I was nervous because ince I gave those to her, I had nothing to show I gave them to her. I went back the next day to ensure they were applied and Jesse was there. Jesse was awesome! He went above & way beyond the call of duty! He of course applied the gift cards, but went further by stating they have a snacking hour where snacks are out between certain hours. The day we arrived was popcorn & the next day was strawberry’s & pound cake. I told Jesse that we were leaving for the day to see family I had not seen in 6 years but my husband was having a surprise birthday party there. Jesse stated “I will save you some. Just ask Lisa when you return”. We returned fairly late that evening, pretty full from foods we had at party so didn’t go running to Lisa for pound cake. My daughters room key needed reset so she went to front desk to have it reset & came back with cake & strawberries! Now THAT is Great customer service that needs to be acknowledged! He was so very kind & appreciates customers!

There were a lot of little leaguers there for tournament. The boys were very rambunctious but they didn’t bother me much. I did tell them to stop running in the hallway. Parents let them run around unattended. Some folks weren’t happy about it.

Have stayed here several times. Staff is friendly. But hotel needs some updating, showing signs of wear and tear.

The front desk manager was very helpful. The rooms are spacious and clean. Modern. Great kitchenette.

Room was not clean specifically the tub and bathroom. Staff was excellent. Property could use some upgrades. FREE Breakfast is a plus.

We were staying at the hotel for a tournament. Kids were running and screaming through halls, elevators, grounds, etc.

Staff was very accommodating. Breakfast offered a lot of options from scrambled eggs to freshly prepared waffles, cereal, good orange juice not watered down like lots of places. Going back there again in fall.

The hotel overall was great. There was a 12 hour power outage ( no fault of the hotel), but no compensation was offered for the inconvenience. My dissatisfaction is directly with Expedia. Expedia offered $100 lower price approximately 1 hour after I booked. While i understand it was a 3rd party deal, there was no recognition of the major change in price. Again no compensation or future gift/discount for future stay was offered. I even called the hotel directly prior to booking, to get advice as to whether I should book directly w hotel. The receptionist offered no guidance or benefit to do so. Though these concerns will not deter me from a return stay, I just didnt feel like a valued customer.