I learned a dirty little secret of how some of these hotels are using the online booking sites other than their own brand booking. The room they gave us was beside the elevator door which normally wouldn't be a problem, but this elevator door made a squeeling noise each time it opened. I asked the front desk about this and I was told that the room I booked was the cheapest ! I guess that was an excuse to give us the worst room they could ! Of course on Hotels there are many rooms offered at the same price so you don't know this when booking. Also, there was black electrical tape over the TV and Microwave LED's so the Tv remote wouldn't work until I realized what someone had done. I guess the cleaners didn't notice that either. But then this must be the price you pay for the cheapest room on Hotels site !!

It was one of the nicest stays I have had the staff was so friendly. It was decorated for fall and it felt so homey and quiet.

Got in late and they were booked up and only two rooms left. We booked a week in advance. The staff at the front desk asked if we would like 2nd or 3rd floor. He was very nice. When we got to the room the door was slightly ajar. It was hot and the air was not working at all. We immediately went back and asked to go to the 3rd floor room. First said they did not have any other rooms so we asked for a refund. He said that since we booked on Hotel.com he could not refund us. Finally they agreed to give us the other room. They booked the hotel full even though they knew the air was not working in that room. Breakfast staff were very attentive to all the guests.

Staff was friendly. Very cool nights. Unit only blowing cool air and told no one to repair it since maintenance had left. Second night someone was contacted but didn’t show. Maintenance never showed up to repair and I spent 2 nights being cold. Cleaning staff was accommodating. Decorated nicely.

Room was clean and spacious. Breakfast was great. Very accommodating.

Our stay was just for one night but they were very accomodating to our needs

The customer service from the staff was great. The hotel was dirty in the room plus several leaks in the ceiling. Not sure how they got a 8.6 rating its a 6 at best . I will not be staying here again. Checked out after 1 night.

Great breakfast. Easy to find. Clean. Easy to park.