The lady that work the desk, when we check in was amazing. Very nice, friendly and professional. The night before we stayed in the holiday inn next door, that was ok, but i will return to this one because of her. She gave me a business card with the name Priya Dogra. I hope the company know how lucky they are to have her on the team. She is so good at what she do. In all businesses, when you walk in, and you have a positive and great experience with the first person and that greet you, that make the rest of the experience great. And Priya did that for me. Amazing, give her a raise. Will be back for sure. Hope to see you next time. Thanks alot

No breakfast

Distant from YZZ. No shuttle and didn’t recommend a transporter. Convenient to adjacent HI xpress where Niagara Falls tour picks up at 8:55. City parks great.

Run ashe facility was very clean, staff was super friendly and helpful. Breakfast was hot and plenty, too simple buffet of eggs, bacon, cereal, muffins, etc. The breakfast support staff were friendly, fast and efficient.

Anup was so good at my check in at 4 am. Can’t thank him enough.

Was a great stay! Everything was comfortable. Pool was great. Attentive staff. Air conditioner was really loud, but we were so tired we were able to sleep through it.

Amazing

The night staff is disrespectful and unprofessional. We had to pay twice for a room and a small balance of $20.50 was never refunded because they told us we had booked through Expedia.

The staff was great! They were super helpful and kind right from check in until check out. Every staff member we encountered from front desk to cleaning staff was very professional and made you feel welcome. I would definitely recommend this hotel to anyone looking for accommodations in this area.

The staff are very nice helpful and caring people.

This was a terrible hotel. The room was very dirty and the bathroom stunk terribly to a point that even the box of tissues smelled! The floor was dirty and the towels were overused and in terrible shape. The worst part was when we tried to plug in out charger (for phones) there was an electric blast and all the electricity went out. My friend felt the spark and almost got badly hurt! The front desk staff had to restart the breaker from the blown fuse! I had an elderly person with me, what if something happened to her!!!!! We didn’t sleep all night after driving for over 10 hours!!! Worst experience ever.

Great service

Property was clean inside and outside. Comfy bed clean room. Friendly staff. Cleaning staff friendly. Great breakfast area with many food items to choose from. Will stay again.

I really like the place very spacious room, very good breakfast. Had coffee and cookies at the lobby. 👌

quick visit, pleasant and quiet

Superb friendly staff. The management should be proud

Great hotel in a decent spot, can't beat the price, centrally located to everything we wanted to see. Typical free breakfast which was good, rooms were spacious and clean - although the bed wasn't the comfiest. Still an enjoyable experience overall!

Clean hotel, friendly helpful staff and breakfast in the morning.

Breakfasts very well done. Enjoyed my stay.

Friendly staff, clean hotel, great location

A little pricey for one night, but safe and clean

Nice option for commuting to downtown

the bed was really bad; noisy; I even avise the hotel when I did checkout today in the morning. it was not the first time; I was there; it was very good for never be again

I am an older person who walks with a cane. The staff at this facility should be recognized for the stars that they are. This crew provided excellent service. The lady at the front desk when I checked in is fantastic. Dinal goes out of her way to make me feel welcome. She is always friendly with a big smile. The breakfast options are hot, fresh, and tasty. The breakfast attendant, Shamiza, keeps the area clean, organized, and constantly refreshes the breakfast items available. The evening front desk attendants, Manak and Remo, and the overnight attendant, Anup, were friendly and helpful. I appreciate their assistance and attention to my requests. The facility was clean and well kept, but the staff made this a 5 star experience. Thank you

Nice stay. Staff really friendly and efficient. Facilities were clean and well maintained. Bed comfortable. Breakfast was good (saved me money!) Closeto train station to Toronto.

very close to dinner restaurant.

It worked well for us.

Nice atay

Good value for money. Very good breakfast choices.

Some one trying to break in to my room manager done nothing about it very unprofessional felt so in safe al night

Very convenient for everything

Excellent service