Nothing is complimentary, including parking. Our room was really gross with yuck in the shower and hair all over the mattress. They accidentally checked us out of the room early too. It gives motel not hotel.

Breakfast on site. Clean , quiet & bed comfortable. Garage parking.

Nice people, good location. Just not what I expect from a Hilton Garden Inn. Stains on the carpet, stains on the bed skirt. Several issues with noise. Thin walls, kids running through the halls.

It was super easy check in and the person at the front desk was very welcoming. Was close to where I needed to be and it was affordable.

Staff was amazing

It was okay. Wish we would've known the pool was closed and the breakfast was NOT free so we couldve booked somewhere else, As traveling with kids that's one thing we were looking for which ended up being a huge disappointment when the room cost is already pretty expensive its a little ridiculous. I could've booked somewhere else way cheaper

nice hotel

Quite possible one of the worst hotel stays ever. Servers were down for over 12 hours, we were not able to check in! The room smelled like a decaying body. There was food and “medications” all over the carpet in the bedroom. The shower had not been cleaned. With that being said, the bed was comfortable and the Security Guard Melanie was fabulous. Would not recommend, a Hilton Hotel disgrace.

It is convenient to where I need to be and is always a nice place to stay. The staff member that checked me in was friendly and very helpful with information one more reason for rating my experience as excellent.

It was ok we paid 280 the night and it was not a wow place and had to pay for breakfast

Clean room. Very friendly staff. Nice atmospher.

It was fairly clean and staff was nice and pleasant.

would def stay again

Floors were very dirty in the room especially under the bed (wrappers, bottle caps, dirt etc) 10 dollar breakfast buffet is expensive given the room was almost 200 a night. Water pressure in shower was okay but not great. Tv remote would barely change channels and buttons were not functional probably because it was a universal remote but still annoying. Sheets did at least appear clean and bed was comfortable. It worked for my business trip I was on but over all for the price they need to do better.

Mix up checking in. The hotel couldn’t find our reservation. Steven at the front desk, helped us get a hold of Hotel.com, since I couldn’t find their # on the WEB site. Steven worked with the help desk and they resolved the issue together. It appears the confirmation went to the wrong email address. The hotel itself was very clean, and only 2 blocks away from the 7th street casino. I definitely would stay here again. The service is wonderful all around.

The toilet in my room would not work correctly the whole time. The tv didn’t work either but not as important.

The staff was friendly, the room was clean and stocked

Great hotel, not in an overly nice area of town but not terrible. Had a homeless person ask for money outside the hotel doors. Rooms were nice, staff friendly. Perfect for an overnight stay. Bar & restaurant was closed on a Saturday night so that was a bummer.

It was fine just in the shower to bathe there was hair and the toilet was scratchy

Friendly staff

Our room had a sewer smell but I think because the city smelled like sewer. The smell went away after awhile

Good

The room's deadbolt did not work and additional door latch was missing entirely. Felt very unsafe. We booked specifically for the pool and it was out of order. The carpet was dirty and damaged in the room. There was no shower curtain at all. Water damage and rust on bathroom.ceiling. The beds were quite loud and had metallic creaking every time we moved. The tv remote also did not work. Would not recommend.

Great location and friendly staff.

Great check in. Bar and food is nice, but not excellent. Room was clean.

we were unable to check in. random people who didn’t even work there had us knock on doors (they printed key cards that accessed every room) to find open rooms. huge security breach to let random people behind the desk and in the computer. i’ll b escalating this issue as well bc that was completely unacceptable. i was late for my event it was brutal

Pool customer service. Understaffed. Restaurant closed. Pool was green and not blue so kids did not want to swim. Not so nice neighborhood.

Great location with Lyft access to the city

I have been staying at hotels for over 20 years and this was by far 1 of the worst hotels I actually STAYED in. Most hotels like this, I leave. We stayed from Sept 30- Oct 2nd and I still have a crook in my back from sleeping on those bricks of mattresses. The mattresses are so hard it’s almost as if they put a 1 inch memory foam mattress protector over a box spring to call it a mattress. The chair in the room had no cushion in the seats whats so ever. The only thing in my room that had cushion was the desk chair and ottoman. The hotel didn’t have any air fresheners in the hallway so I could smell the “service dogs” on my floor as soon as I came off the elevator. Upon walking into our room, the bathroom smelled like mold and feces. There is no exhaust in the bathroom. It smelled like someone took a poop and had just left. We clean the bathroom ourselves and sprayed air freshener and disinfectant. After a day, we realized it was something from the drains because the smell came back and we hadn’t defecated in there yet. The pillows on the bed was 3 different sizes and there was no pen and paper if needed to write anything down. Apparently they took that away for Covid, it is 2023 please put it back. Lastly, they have the audacity to charge people for breakfast. I would expect this from an up and coming hotel, branch. The HILTON? I had higher expectations, I have never stayed at a Hilton except embassy suites. The experiences were not the same. Either way, never again!

This is the worst hotel experience. Got here room wasn’t ready then was sent to room that did not have a working door…. Charged my credit card multiple times worst hotel experience ever

Excellent

Very thing just ok