From the very beginning, I liked Mirabeau. At check in, they upgraded my room. The desk clerk, Nadine, was friendly and helpful. She took me on a short tour of the facilities and to my room to show me how the buttons in the room work. The room was very nice and had a patio with a magnificent view. The breakfast buffet was free and high in quality with many choices. The waiters and dining room staff were energized, courteous, and eager to please. I left a 10 Euro tip at my table because I was so impressed. The one negative thing I experienced at Mirabeau was on my third and final morning. Checkout time is 11 am and I had the “no maid service” button lit on my door. I had planned to sleep until 10:45 am because I didn’t get to bed until 4 am. However, at 9:45 am, the maid knocked on my door and woke me up. She was probably anxious to get the room made up for the next occupant. But that’s no reason to disturb the present occupant (me!) I could certainly have used that extra hour of sleep because I was tired and had a headache all day and I had to limit my Zermatt activities all day. So, my rating of Mirabeau is 5 out of 5 stars … but if I ever experience that early wake up knock again, I will never return. Afterall, I rented that room thru 11 am, not 9:45 am.

Had an amazing stay, friendly staff, very clean and got an amazing view of Matterhorn!

William was an excellent employee!

Awesome place - highly recommend

Room, Service, Pool and Breakfast were all excellent. Only downside was the single twin beds were abit uncomfortable.

We loved our stay at Le Mirabeau! We had a beautiful view of the Matterhorn that took our breath away. We loved the breakfast buffet every morning. It was a very easy walk to take the tram to ski. The staff was very friendly and helpful.

Just perfect

Nice place. Staff professional and friendly. Highly recommended.

For us, Mirabeau is hands down a favourite in Zermatt. It's a short distance from the train station - just far enough so one doesn't hear trains; close to main streets and both the Sunegga and Gornergrat bahns. The welcome is lovely, especially for canine friends (who also get water and food bowls and their own blanket), and the rooms are splendid, both roomy and well-appointed. We stayed in the annex, just above the spa, with its sauna, steam rooms, shower, relaxation rooms and a splendid outdoor shower. Breakfast in the newly updated dining area is plentiful, with options for everyone. The owners and staff are all multilingual and welcoming. This family-run hotel is comfortable and upscale at the same time, and it was such a treat to come back to Matterhorn views and quiet, while being only steps away from the centre. Absolute highest ratings, and we keep coming back.

Incredible attention to detail. I will come back. Near the train station makes it the most practical hotel to come and go from.

Great hotel and location. In general, the staff was friendly. Livia at the front desk was wonderful. Laura, on the other hand at the breakfast area was very rude and yelled at me and my friend in front of everyone for putting the wrong type of bread in the toaster and made sure to make us feel stupid by emphasize that the toaster was only for toasts. I can feel that she did it out of frustration but if this had happened before then put a sign specifying what type of bread needs to go in the toaster instead of yelling people at 8 in the morning, this happened in our last day and ruined our breakfast but our stay was pleasant and our dogs enjoyed the hotel as we did before this incident happened. Despite of this I can't recommend this hotel enough, our room was amazing we had 2 balconies. Thank you Livia as she gave us an upgrade.

We love everything about Le Mirabeau! We travelled to Zermatt for my husbands 50th birthday and could not have been happier with our hotel choice. It is the perfect location, extremely charming throughout, a cozy bar and generous breakfast buffet with staff always willing to make fresh items like omelettes. I left something in our room and they mailed it to me the day we left with no hassle. Our room was upgraded (thank you) and we had an amazing view of the Matterhorn. Lunch at the Bistro was quick and delicious. You will not regret staying here.

Great location near mini market, Zermatt station, and the Main Street. Friendly and helpful reception staffs, and very nice restaurants.

Very nice hotel. Staff was great and the location is terrific!

The hotel room we had was wonderful with a really nice large balcony #405. The bartender in the lobby is wonderful ( Francesco) spelling not sure of correct, however he deserves a wonderful mention. He represents the hotel with 5 star service. One serious recommendation is whoever the host in the morning needs to lighten up on where they allow guests to sit. The restaurant can be empty and if you ask for window seat she refuses and we watched it happen countless times !!! Allow the people to seat themselves and then accommodate them. Most servers seemed brand new with no clue. Other than that… the location is perfect and we did enjoy the spacious room . Would definitely return. Management please correct the hostess seating issue. It’s not necessary to correct all guest on what table they would like. Thank you !!

This is a beautiful hotel, 5 minutes walk from the train station. Nice pool for laps with hot tub in doors. Sauna area is great too. Nice restaurant for dinner, and breakfast buffet is plentiful. The staff could not have been more accommodating.. Matterhorn views are fabulous. Highly recommended!

Love the service

Love the service

Really nice hotel! Very family friendly with great service and really good personel; well located near the railway station and mountain train stations; wellness available; a few rooms have Matterhorn view (limited); overall I can highly recommend

Really nice hotel! Very family friendly with great service and really good personel; well located near the railway station and mountain train stations; wellness available; a few rooms have Matterhorn view (limited); overall I can highly recommend

The hotel is family run and you can tell by the pride they take with customer service and the hotel itself. The room was excellent. We enjoyed an incredible dinner in each of their restaurants. Their breakfasts were a great way to start the day. We are already planning our next trip and we will stay at the Mirabeau.

Stay one night only but the room was cosy and comfortable. Lucky to have been upgraded to the family room as it had a lovely view of the Matterhorn. The room had all the amenities - bath, coffee, cosy 4-seater round table, etc. Spacious but most of all very cosy. Conveniently located - 5 minutes walk from the train station, shops, restaurants.

Stay one night only but the room was cosy and comfortable. Lucky to have been upgraded to the family room as it had a lovely view of the Matterhorn. The room had all the amenities - bath, coffee, cosy 4-seater round table, etc. Spacious but most of all very cosy. Conveniently located - 5 minutes walk from the train station, shops, restaurants.

Excellent location close to most of the places. Staffs are very friendly and helpful.

Our room was beautiful and spacious. When we checked in we were upgraded to a view room which was absolutely fabulous! Great little hotel convenient to everything.

Staff was really friendly and helpful. Our room had a amazing 2 meters wide bed and mountain view. Spa area with steam sauna was great after hiking in the mountains. Couldn’t be happier!

The place is amazing and a wonder to be in. The hotel is very well located and easy to find, and very well equipped to offer any service to its clients. The room was top, but I would have expected a better view. As a first time visitor I would have expected some more information from the hotel how to get there.

Great location and wonderful views. Wish main restaurant had more options than just tasting menu but not really a big issue, just meant we ate at one of the many restaurants in town.

out of expectation, literally the best hotel i’ve ever been to

Great service. Big room with amazing Matterhorn view.

This is a fabulous hotel where the staff are exceptional. The rooms are very comfortable, the breakfast is excellent and the pool facilities are superb. Would highly recommend it.

This is a fabulous hotel where the staff are exceptional. The rooms are very comfortable, the breakfast is excellent and the pool facilities are superb. Would highly recommend it.