The staff went above and beyond to keep my stay as comfortable as possible. My personal butler Aris was absolutely wonderful answering my texts even when he was off duty! The staff were very attentive, friendly, and accommodating everywhere on the property! I definitely would rebook a villa here!

Great service , food , location and beauty

This property so clean and beautiful.

absolutely beautiful resort, many activities to do within the resort, the staff is friendly, humble and accommodating. The evening shows are nice, food was good several restaurant within the resort to choose from, we set up a spa day as well and it was beautiful. The spa is located next to the river and you can hear the water while getting a massage, if there is any cons which aren't really cons, its that you are in the jungle, so there is many bugs, critters and other kind of wildlife, the bathrooms in the lobby/restaurant areas do not have air conditioning, and twice i walked in and was greeted by BIG lizard/Iguana things in the stalls. Again, it is the Jungle so I didn't let it bother me. The bell boy warned us of the monkeys that like to show up in the early morning around the villas. But again we didn't mind. Overall the Villa was beautiful and relaxing. I would love to go back to this resort one day. Of course, whenever I am mentally and physically prepared for that 24 hour flight from California. lol

Small from towels

Hotel is a lovely oasis to the bustling streets of Ubud. The room was very comfortable, the 2 infinity pools complete luxury and the Spa is truly memorable. All of the people who work on the property couldn’t be nicer.

We booked a few nights here for our honeymoon. The location, the resort, and the staff made us feel like we were in paradise, entrenched in a forest setting. We were surprised by a lovely cake and decorations for our room for our honeymoon. The staff are super friendly and tentative. The entire staff work together to make sure we get the best service. Sadewa was very friendly and attend to our every needs during breakfast. He has support from, Sutrisna, Diaksa, and Dewi when he’s busy with other guests so we are always attend to. Our room came with butler service and Agus made our trip stress-free with any questions or needs taken care of. Such a wonderful resort and a distressing time after the wedding. Thank you to the entire Maya staff from the front desk, housekeeping, kitchen, engineering, and butler service making our trip the most relaxing and enjoyable. We will definitely come back every year.

Beautiful resort, lovely private villa with pool in a quiet picturesque part of Ubud. The Spa service was amazing. All the staff were exceptional, with nothing being too difficult.

During there happy hour asked a question and was told they'd find out and helped everyone around us but no one came back. I had go up to the place they make drinks get my bill and leave.

Excellent resort and service at the hotel. Really enjoyed our stay for our honeymoon and would definitely recommend to our family and friends.

Facilities and maintenance sucks as water was clogging in wash basin and bath tub. Also the flush was getting stuck which made water flowing from toilet flush. I had to call plumber maintenance to get repaired. I had a great expectation as my wife had highly recommend as dhe had stsyed here 5 years back

It was one of the best vacation I ever had. I would recommend it for everyone. Excellent customer service.

The stay was amazing. The resort staff were fantastic and super helpful. The amenities were the best. Lots of options to eat and drink on site through out the stay. The two pool areas were top notch. Both totally offered something different and it was nice to switch it up. Plus, the gym area and forest walk were perfect ways to stay active. We stayed in the heavenly pool suites, and it was a perfect way to stay our relaxing trip. The managers and staff were all top notch. Big thank you to the three in the photo.

Loved this hotel and property. The staff is excellent!

The staff at the resort was very nice. The front desk assisted me with booking a taxi through the hotel. I don’t remember the price, but it was very affordable and the taxis stay with you the entire time. The breakfast buffet options to were okay but they allow you to order omelette and bring it out to you which is even better. Housekeeping staff was also nice and kept my room clean on a daily basis. The hotel provided me with the butler, who assisted me throughout my stay with whatever I needed. On my birthday they brought out a cake to breakfast for me.

Stunning property and surroundings

Great service and the spa has very reasonable prices and top quality. Breakfast buffet is very limited.

Perfect resort with lovely and personal employees. Too many to mention individually. We recommend this hotel when choosing accommodation in Ubud.

My time at Maya Ubud was nothing short of outstanding. This meticulously maintained resort offers everything you need for an unforgettable stay. Tucked away amidst the lush jungle, this resort felt like paradise. From the moment I arrived, I was blown away by the sheer beauty of the surroundings. The resort was immaculately maintained, with every amenity imaginable to make my stay unforgettable. Whether I wanted to lounge by one of the two infinity pools (one for adults only), take a yoga class, explore the walking trails, or hop on a bike for a ride. What really impressed me was the seamless blend of luxury and nature in the resort's decor. Maya even has rice terraces on the property, which added a special touch. Let's take a minute to talk about the staff—they were exceptional! The service and attention to detail were fantastic. The front desk staff were incredibly helpful, offering superb recommendations for things to see and do in the area. And let's not forget about the food! The diverse culinary options at Maya Ubud were a true delight, with the breakfast buffet being a particular highlight. I'll never forget the care and personal touch provided by Supervisor Sutrisna and his team, who went above and beyond to ensure that every meal was an unforgettable experience. Every morning, as I made my way to the resort's dining area, I was greeted by Sutrisna's warm smile and genuine enthusiasm.

We booked for March and due to a family illness we had to put off until Aug. We requested a change in December, but they refused. Last week they accepted the change for an extra USD110 per night. Expedia did nothing. Buyer beware...

A beautiful resort with the best facilities. And the staff are so attentive and friendly. The best of resorts

The pool villa and resort was a perfect combination of having access to other people and having our own boogie little space. The staff was wildly service orientated, the river pool was neat, the resturaunt had good foot, and the walking paths around the resort are nice! They also had Legong dance our final night which had two dozen musicians and a half dozen dancers - it was a GREAT viewing experience included in the amenities!

Happy to share my experience at Maya Ubud. First of all, amazing staffs with professional and friendly service. We only stay inside the hotel during our stay and enjoyed lots of programs provided by Maya. They offer all different kinds of programs for complimentary such as morning yoga, meditation, afternoon tea etc and even some with extra fee. Food options were pretty good too and great to have 24 hours room service with variety of menu options. Received two spa treatment sessions. They are a bit pricy compared to the ones in downtown, but should definitely try because they offer treatments outdoor in the middle of the jungle! It was such a refreshing experience for my party. Very safe property with securities and they even have pick up service by golf carts every-single-time on request. Definitely recommend this property!!

Best hotel I’ve ever stayed at. I love it:

Beautiful food, people, spa, grounds and the rooms were incredible. Security guys at front made me feel safe as they man the grounds very well. It also includes lots of amazing free activities like meditation, yoga and walking tours. The floating Brekky in the pool is a major highlight. Do yourself a favour and book this resort. Just wow!

Very clean. They prepared extra sofa bed in advance as I reqired. Nice and friendly staffs. We found monkey family in our terrace. Definatly great experience.

This is our favorite resort in the world, we stayed at Maya Ubud every single time we visited Bali…sometimes for a week and sometimes for a month. The property is so peaceful with lush vegetation, two most beautiful pools and the area of the resort is huge. It is so nice to come back to the resort after busy and crowded visi to Ubud. still Maya is just 10-15 minutes away from all attractions. and the best part of this resort is the people that work here. We made many friends over the years and we are always felt that we came back home upon returnong to Maya. Thank you and we are looking forward to our next stay at Maya Ubud.

This place is amazing beyond what we hope for. The staffs were super friendly What a beautiful property. We had an amazing time here.

We had a great stay with the property being well appointed.. The twice daily service was non intrusive.. Customer service was perfect both at reception, in the dining area and transport requests throughout the day.

Fabulous swimming pool.

Staff was very welcoming

Wonderful two nights escape at a legendary classic resort with a quiet, natural and serene setting, superb service from the staff ( Mr Sutrisna, Mr Eka and many others at Reception, restaurants, housekeeping and concierge ). Located at the very heart of Ubud makes it easy to visit many dining and sight seeing places nearby. However, food could be better in terms of choices and taste. Otherwise, a relaxing and memorable short stay and I would love to return again soon.