Kids friendly.

A very well run resort.!

great familiy experience!

Room is so damp, carpet felt sticky all over. Toilet bowl has stains. In the water park only one shower and changing room. Super inconvenient long lines otherwise you gotta change in the bathroom. hand soap was out or broken in the restroom. Staffs are not friendly and professional. Food options were very limited and sitting only available during certain hours. No open sitting area.

Everything was great My family was very happy about everything. We had a great time. Everyone were polite.

Terriable dunkin. Rude and ignorant. Laught at me because i didnt know how to work the kiosk. Ignord me when i asked for help

Great place for kids. I loved the atmosphere and the room was very nice and clean. I was disappointed because there was stomping going on above us starting at 6am sometimes…realizing that this is a resort attracting children of all ages, it was understandable but very annoying. Also, the fact that there was no cash allowed at the resort was not communicated in any of the online information which would have been helpful to know beforehand and not at check in. It would also have been helpful if you were provided with menus and pricing information for the restaurants in the resort, as well as something in the rooms that provided an overview or map of all attractions.

Had a wonderful experience with my family.

Great fun and impressively clean for the number of visitors. Check in and check out experience would have been better (and faster) if staff were trained properly to give guests accurate information (and the kiosks were working properly). There was some maintenance throughout the property, but that is understandable and will keep the quality up for the future. Several of the extras are quite expensive, so it's important to plan ahead for many many extra costs.

It was a Larry noise nighttime from upstairs people when he comes of food, it was not good, especially at downstairs in the water park and too much noise and nighttime way too much I will go back, only for the waterpark

The rooms are nice but I have 2 complaints about the rooms. Our room #3041 contained about 10 fruit flies and 1 regular fly that we had to kill. Also the shower needed repair. When you pull up the lever to start the shower, the water would continue to spray out of the faucet which created a flood of water to back up into the tub. If it wasn’t for those two complaints, then I would’ve given the lodge an overall five out of five.

Was beautiful place.

Nice place

I love it. I will recommend it to anyone. I can't wait to get back.

The room is clean and comfortable that staff not friendly the food is delicious.

Very convenient, my kids absolutely loved the water park. Would definitely go back. Recommend.

Everything so clean and fresh. We love it !

It was a great experience for my family! Have teenagers and even they were very happy to stay there!

They are making renovations and everything was a mess outside, but the worst happened when they charged again two days after I left the hotel, without a reason. they couldn’t explain the charge and I am still waiting for an answer and my refunds. I am completely disappointed

Stuff is not helpful specially in costumers service

No bad all good

It was great time, but construction

Still under construction.

This is not the first time I stayed here. Last time I stayed with at Great Wolf Lodge Pocono Mountains, PA it was better and more updated. Now my TV didn’t work in the room your personal attendee with texting was really bad. I was disappointed.

Everything was nice all the staff was nice and helpful only think wrong was they doing construction on property

2nd night people above us were jumping up and down over a 2 1/2 hour period. At 9:30, called front desk, apparently nothing was done. 9:50, went down and personally complained. Was told security would take care of. Again we went down at 10:20 and again told security would be right up. Finally it stopped about 10 minutes later Also tv stopped working, maintenance got it back on but screen remained a blue color after that, then it went out 2 more times which we had to unplug and fix ourselves 2nd day service at restaurant they forgot to tell server our table, had to ask for service after 15 plus minutes.

Lots of construction but fun family friendly place

Too much construction noise

i went to stay with my family and the room had few issues. took time to repair. i alot working getting done in and outside of the hotel

The hotel itself is great for families unfortunately we were only notified that the hotel is under construction 2 hours before check in . Check in was supposed to be at 4 pm and i didn’t get my room until 7 pm because computers we down very frustrating

Excellent experience. My family enjoyed every bit of it.

Property renovations is No excuse for not having an alternate entrance/exit for guest. Resort was clean and welcoming. All Staff were friendly and eager to assist with any questions asked.