The location is very convenience and surrounded by many shops and restaurants. The hotel offered free gifts for no cleaning and new member.

Very good

Loved the location and the staff was very nice and professional

Very convenient location in the heart of Naha. Very accessible and walkable to different areas in the shopping district.

It was very nice area.

All goo good all round

Good location and decent size. Helpful staff to setup crib for my baby

Overall was good, except that when we offer no Room Clean for 10days, no benefit nor reward of any kind for us whereas other hotels offer little gift like 1000 yen per day cupon to be used within the hotel etc.

everything is fine

Awesome staff and centrally located to many attractions.

It's a wonderful experience for staying in the hotel 3 nights with my family. The room is clean, service is quite great, location is right on the main street of Naha, and the breakfast is extremely wonderful, I recommend the hotel for all travellers.

Very good 👍

Nice

Nothing for me

Good location and nice front desk stuff I enjoyed I will stay again.

It is right on Kokusai-dori which is awesome. Staff is super friendly and helpful. Room was nice and comfortable. Will definitely stay here again.

Every detail about the rooms was perfect. Great parking. Great staff. Nothing to improve on.

If they had a laundry facility this hotel would be beyond perfect for us; we don’t want to have to play tag with all the people who are attempting to use the one washer and dryer that we saw available on our floor, and we prefer not to have to walk outside the hotel with our laundry to go to a laundry mat. Other than that, the property is great and very accessible, thank you!

Comfortable

The room smells bad. We opened the windows but the smell isnt easy to come off.

The first room they put us in wasn't cleaned thoroughly. The beds were made, but the towels stunk, there was glitter all over the counter and there were dirty clothes in the drawer. Staff worked hard to rectify the situation, but I just expected more from a JAL hotel.

Great staff! Wonderful restaurant!

good

Convenience location to anywhere you want to.

It was perfect for the price. Location is very good. Staff were so nice to us. Room condition was fine. Above all, the breakfast was a lot better than I expected!

Near Kokusai dori market.

Area is very convenient but disappointed no bottle of water in room for each guest.

THE GOOD: Unbeatable location at the very centre of Naha. Compared to the more luxurious Hotel Collective just across the road, a little bit cheaper. THE NOT SO GOOD: Depending on how price sensitive you are, but compared to the Hotel Collective across the street the price is only a bit less, JAL is quite expensive, but a completely bland and standard business hotel, with bland rooms, bland food, and bland amenities etc... It's just like any other standard business hotel in Japan, so you get exactly that. Bog standard. So an absolutely solid experience without any failure, but nothing special - in other words, JAL Hotel is the exact hotel equivalent of the JAL airlines brand...

THE GOOD:Unbeatable location at the very centre of Naha. Compared to the more luxurious Hotel Collective just across the road, a little bit cheaper. THE NOT SO GOOD:Depending on how price sensitive you are, but compared to the Hotel Collective across the street the price is only a bit less, JAL is quite expensive, but a completely bland and standard business hotel, with bland rooms, bland food, and bland amenities etc...It's just like any other standard business hotel in Japan, so you get exactly that. Bog standard.So an absolutely solid experience without any failure, but nothing special - in other words, JAL Hotel is the exact hotel equivalent of the JAL airlines brand...

Overall, good quality while staying here. Cleanliness is everywhere, especially with COVID happening. Only real downside is parking, while parking is on site with valet; it is NOT free or included with your booking. Price is ¥1,800 daily. Location is nice since it's right on the main street in Naha, and only about 20 min. From the airport

Super Clean Place, Comfortable beds, location great and very helpful front desk and lobby personnel. Their Restaurant food is high quality in terms of ingredients, preparation and presentation. Would like to stay here again. Also the restaurant they recommended near by was just superb. Only one minor thing; on the morning we checked out, the person who checked us out at the front desk had bad cold and another person had cough and none of them were wearing masks. But overall great experience and memories.

Super Clean Place, Comfortable beds, location great and very helpful front desk and lobby personnel. Their Restaurant food is high quality in terms of ingredients, preparation and presentation. Would like to stay here again. Also the restaurant they recommended near by was just superb. Only one minor thing; on the morning we checked out, the person who checked us out at the front desk had bad cold and another person had cough and none of them were wearing masks. But overall great experience and memories.