Bed was horrible.TV hardly worked shower very little hot water.

Hotel was OK. Exhaust fan in bathroom was not working and you could tell it hasn't for a while by the rust around the door frame. Also, the hair conditioning bottle was empty in the shower which means the cleaning people were not checking and paying attention to the little details.

The hotel is nice. My room had a very slow sink drain. I also thought that I had continental breakfast. I went to get breakfast, and after making a small plate, I was given a $16 invoice. I could have gotten breakfast anywhere for that price. I wish that it had been made clear when you go into the breakfast area. The server was very nice, apologetic, and accommodating. I could have stayed across the lot at Home 2 Home Suites, paid the same price, and gotten a complimentary breakfast.

I was a little surprised they didn’t have mattress covers. It was right across from our main event. The cost of the room had went down from the time I made the reservation to what I could of gotten it the night of.

Hotel rooms has worn paint on wall. My shower had hair. Overall room was clean but not spotless. Restaurant breakfast waitress was extremely nice.

Honestly, I was a little disappointed with our stay. I will say that the customer service as far as trying to resolve our issues was good. The front desk was polite and professional, and the general manager was nice as well. Our first room had ants that we noticed just a few in the armchair the night before and then discovered a bunch more in our bed in the next morning (we did not have food in the bed). They were apologetic and switched us to a different room. The second room was not clean, as there were multiple hairs in the shower and sink. There was a wedding at the attached ballroom on Saturday night. There was very loud, thumping music that could be clearly heard inside until midnight. When we mentioned it to the front desk, apparently several people had complained and they said they were going to ask the wedding party to turn it down, but nothing improved. Lastly, this has really nothing to do with the staff, but I would HIGHLY recommend that this hotel close their pool and re-do the tiles in the pool area, before someone gets severely injured and files a lawsuit. The tiles were incredibly slick, even when dry but especially when wet. The tiles themselves were smooth, not textured and not suitable at all for a pool area. Everyone in our family slipped, while walking SLOWLY and carefully. Sincerely, these are very, very dangerous tiles to have in a pool area. All in all, a very disappointing experience from a Hilton Brand hotel and for the price we paid.

Some of the rooms are outdated and smell.

The only side of this hotel was the mattress comfort. The mattresses were terribly hard.