Cheap hotel while I am awaiting closing my property purchase. Maintenance is lousy and only available on weekends. Front desk is poorly staffed and only available 9am to 9pm. Public toilet on first floor is for employees only even though it is not posted as such. Floors are dirty. Trash is spread throughout the exterior.

Not enough wash cloths , machine to wash clothes is too high

I am very upset. I reserved a suite with a pull out bed. The room I got was a single queen with no pull out bed. The front desk said they do not have rooms with pull out beds. I have never had a problem like this with all the reservations I make.

The G. M. has NO PEOPLE SKILLS & VERY RUDE!!! Talks about Hotel Guest to other employees and guest. Very Demanding and Putting Guest down .. Other then her the rest of the Staff is Awesome...

Morning clerk (Lady with braids) completely unfriendly and unprofessional. Should not work with the public. Night clerk was amazing..

The manager walked in my room at 1 am thinkinging he was going to rent my room. nobody had a added my reservation to the computer

THE FRONT DESK MANAGEMENT IS RUDE

This place is great! Definitely worth it and the price is awesome!!

Overall frustrating due to the Wi-Fi connection issues and only being able to use one device and first shift at checkout was very rude. Not really worth the price paid.

Room was clean staff was ok for the most part was a few questionable times was there 3 weeks 1/2 the time cold showered and cold water for dishes heater didnt work blew out cold air finally fixed no compensation offered

Ok

Very affordable long stay option

Horrible staff.

No hot water

Not recommended. Travelers need to realize that Woodspring hotels are used for cost effective extended stays, and are very often home to local citizens who treat the hotel as a home. Many come and go at all hours, stay up late and play louder than normal music . The walls of many of these hotels lack quality sound insulation allowing one to easily hear guests in adjacent rooms, often late into the night. * * * THESE PEOPLE ARE NOT THERE TO JUST SLEEP. FOR A NIGHT AS TRAVELERS DO * * * Should you happen to be assigned a room adjacent to long term locals as I was, YOU WILL REGRET IT. About the room: Poor quality. It felt and looked like an outdated college dorm. Cupboard doors were missing above the counter, a chair did not sit level, and the bedding was very low par. The carpet-less floor was beyond filthy as I noticed the scum on my feet in the morning.

We had a roach come out from an electrical outlet, and the mattresses were not comfortable.

Cleanliness was terrible, no warm water in wintertime, everyday cops called by someone and it feels very unsafe

The hotel was fine for what we needed except for the bed. It wasn't comfortable and I have back problems and it did hurt my back quite a bit. Otherwise, the room was clean and tidy and had just about everything we needed. The staff was really friendly and helpful. Check-in and out went very well.

I was not impressed with this hotel. Right off the front entrance was shabby. When I got to my room didn’t look like it had been cleaned. No way was I going to sleep in that bed. I booked another room at a different hotel and left.

it's hard to know where to start. are keys would not unlock the door to the room. after three trips down to the desk we finally got another room. the hallway floors were dirty. the elevator was filthy never cleaned the two days we spent there. the floors in our room were very dirty. we will never go back. give your review a title don't stay here

Understand this is an extended stay facility. Finishing Installing new flooring upon arrival. GOOD THING, slight inconvenience. Room smelled like cigarettes. Old school outlets/switches, no USB. No amenities like soap, shampoo or hair dryer in room. Drawers had different types of debris in them.??!,? TV remote was sketchy. No ice machine. (Ice trays available upon request). Front desk closes at 10pm Full size Refridge/freezer worked great! (Allthough beat up pretty good). Parking was adequate. Fortunately we just needed a place to flop while attending Bristol race

There were several people standing at the back of the hotel drinking and partying on two separate days. This happened between 130 and 430 AM. They woke us up being so loud. They are contractors for a large company and apparently nothing is ever said to them about they're behavior. Someone received a haircut at the back entrance and hair was everywhere. Very nasty. The floor of our room was disgusting. A beer bottle was left in the elevator. Not sure if it contained beer or urine. Absolutely gross. Fire alarm went off around 640 Am on Sunday. We went out to our vehicle to wait and noticed a guy smoking a crack pipe. I could go on and on about how terrible our stay was, but I don't have that kind of time today to leave details.

The elevator was very dirty. The room was sparse - two towels, two washcloths, no hand towel. Though this hotel is advertised as a Suite with a kitchen, there were no utensils, dishes or pans. Nothing on the website said to bring our own. The room smelled like urine. The caulk around the bathroom sink was cracked and rolled up. When I asked at the desk if there were dishes we could sign out, I was told they had dishes for sale. Also that this hotel is not for leisure. It is for long term rentals, especially for construction workers. Nothing that I saw on the website conveys this message.

Room was sufficient and clean. Had a kitchenette but no utensils or pans or anything to use and no usb charger port. But overall good room for the money

2 employees is all I ever saw, when I saw them. Never had my room cleaned because I stayed 2 weeks. They never answered after hours calls. I saw 3 different people sleep in their vehicles because their card key didn’t work. Yes it was $100 cheaper then the oghers (per week). Worst savings in my life. Never again!

It was a good stay, room was clean. Room had full size refrigerator and a 2 burner stove. Staff was attentive and friendly. Value for area was good. If I was needing a place to stay again in Johnson City TN or other nearby areas I would definitely consider them again.

Nothing was good about this hotel. Everything was a nightmare.

It was okay but i only stayed one night and they charged me for two nights...

This place is disgusting

Convenient location near I-26. Good rate.

Checked in at 4:35 pm and room was not ready. Housekeeping was short handed and laundry was behind to ready the room. Don’t expect much from this hotel as room are poorly accommodated and run down. Unfortunately it was the only choice on a race weekend at Bristol. Paid 3x the normal price for a substandard room and service.

Arrived 3:10pm ten minutes after check-in and room not ready. Staff said room was not cleaned, what did I want to do. I proceeded with kindness that we would be at race and they could clean while we were away. Got key room when returned to hotel 11:30pm no one at front desk. We had key went to room, trash from previous stay not taken out, bathroom had bar soap previously used on sink, hair in bathtub. Towels stained. No other option decided to stay, bathtub clogged water accumulated fast when on.