Excellent! Great customer service, friendly staff. After checking in and being in our room for a few mins, front desk staff called to ask how we liked our room. In the lobby- they have a table with flavored water, bottled and sparking for guests as well as licorice and candy. Rooms had good flow and beds were super comfy. Breakfast was lovely-huge selection of items. Loved how they offered vegan yoghurt , lots of fresh fruit and pastries. Location- there’s a super market next door as well as a post office and atm. 8 min walk to subway. Five min to castel San Angelo , ten or twelve min walk to piazza novena, twenty to trevi fountain. Preferred staying in this area as it’s quite central and not in area mobbed by tourists. Highly recommend.

Nice staff, safe area, quiet, clean, comfortable bed, multiple 110V and 220V electrical sockets, easy 15 minute walk to the Vatican.

Excellent

I really enjoyed my stay at NH Collection Roma Giustiniano - it’s a nice, neat and clean 4 star hotel that is conveniently located with walking distance of many tourist sights and shops. The bits that really made this hotel stand out for me was the customer service. The team were all really helpful, ensured we have a lovely room with a view of the Vatican and even sent a little treat of fruit and desert in our room, which was a lovely surprise. The breakfast buffet is plentiful with many options and we enjoyed the different selection of fruit, pastries and cake every day. Overall a great experience!

Good hotel, but if you are looking for local tourism location is not very convenient. It is better book in Spanish steps.

Great place in the heart of Rome

The hotel is average but close to some tourist sites. We walked going to the Vatican and Trevi fountain. There are several good restaurants in the area too.

Appreciate the staff customer service. Everyone at front desk were nice. Best location, quite area, walking distance to Vatican and attractions. Highly recommend this property.

It was so pleasing to stay this hotel. The room was comfortable and every employee was kind and sweet. I would recommend to anyone who comes to Rome.

Service was terrible from the moment we arrived until the moment we left just a simple task as cleaning our room after I told the front desk to please clean the room. We returned to the Room was not clean. I asked them to bring me towels and they brought the towels two hours later. Call the many occasions to get a steamer for my clothes. They never brought it. We called many times. I went downstairs to get it and bring it back to them. I asked for the Porter this morning to to get my bags and he never showed up we had her bring our bags down. The service was terrible.

Great hotel and located in great area Pratti) the breakfast buffet was a little expensive but was awesome. The stag is very kind and professional. I like my room is very clean and spacious. I recommended!

Very good location, close to the Vatican. We were provided our room early (not too common in Europe) and got upgraded to a balcony corner room with view of the Vatican (thank you Alessandro). Amazing help on tours, places to see and eat at by Marika! Very complete and delicious breakfast making for a fantastic 3 day stay in Rome.

Quiet neighbourhood. Relatively far from metro. Garage exit very narrow.

Great location for attractions! Friendly staff and clean. Very good breakfast.

Friendly & helpful staff

The hotel is at a walking distance from the Vatican & many touristic sites.

Excellent service of the staff , specially Alessandro

Y just don't Like that you have to go to the gym if you want to iron something The room don't have iron

Great location walking distance to any tourist attractions

Well, you are in Italy! But for that, the hotel and the service is great. The staff treated us like in an 5 star hotel! Thanks for that. We had a junior suite. It was in the 7th floor. The suite is not big, but we had two rooms, good with kids! The room was clean and had a mini bar and a balcony. Breakfast was good for Italy. The restaurant could have a little more to offer, but what we had, were ok. We reached all by foot. Even the colloseum. The furniture isn’t the best but clean. All in all it’s a great choice.

The property had construction going on outside and inside the hotel. I was given a unclean room and discovered black mold around the windows...lots of black mold. You are not able to control your own thermostat to the temperature of your liking. The hotel had the heater on when we were sweating. Had to open the windows and hear all the screaming and noise from outside. Showed staff the pictures of the mold, built up dust in the vents and the bathroom; they didnt care. The only plus to the hotel was they ordered a taxi to the airport, which was cheaper than getting myself. Also, the breakfast buffet is very nice.

Lovely hotel with really nice staff. Superb location in Prati. Every major sight was walkable within 20 minutes and wonderful restaurants and shops were just at the top of the road. The only slight drawback was that the hotel was being refurbished when we stayed. Otherwise, everything was great.

NH Collection never disappoints. Enjoyed our stay. They are renovating and that didn’t affect our experience.

We arrived early and Michele gave us free early check-in because our room was available. We arrived at approximately 9:30 from the airport. Room had a nice size bedroom and a nice size living room with a desk if you happened to want to work in the room. Ammenities included shower soaps, shampoos, conditioners, lotions and hair dryer, so you don't have to pack those things if you are staying here. There was even a toothbrush and paste. They order you a cab anytime you need one and it arrives in 4 minutes or less. There are restaurants and stores a block away. It us a 5 minute walk to Castel Sant'Angelo and a 10 minute walk to the Vatican. Very safe area and there is a small grocery store basically next door. A great place to stay with a very comfortable bed. Enjoy!

Overall this was an excellent stay. Location is great and there is a small market right at the corner as well as a couple of restaurants that stay open late. Staff was great and very friendly. The front desk person that checked us in noticed that it was my girlfriend’s birthday and sent up a cake with a handwritten birthday card from the general manager. We included the breakfast option and overall it was worth it. Plenty of breads, pastries, cereal, cold cuts, cheese, eggs, bacon and sausage. Also coffee/espresso machines and fresh juices. Walkable to almost everything. Pantheon was about a 20 minute walk, castle st Angelo was a 12-15 min walk, Vatican Museums was about a 12-15 min walk, Colosseum was about a 40-45 min walk, Spanish steps and Trevi Fountain was about a 25 min walk. All in all major sites/attractions are walkable. Area is safe and quiet. Takes about 35-50 min (depending on time of day) to get to/from airport. Rooms are spacious and close to American standards (seems like room size and bed size is generally small in Europe). I would recommend and stay again at this hotel in the future.

The property is well located close to the Vatican super walkable We couldn’t check in early we have to wait until 3 pm The staff is super nice and helpful Breakfast buffet was great The reseption was under construction so super loud but not from the rooms We had a great time

Breakfast $28 per person but nothing to eat !

Great front desk service and clean rooms

Did not have wifi access for 24 hours.

I’m only staying at NH collections from now on! Had a great experience !

Nice location. We walk to everywhere from there. The neighborhood was our favorite. Neat facilities and friendly staff. Btw, walk means walkable not close, is around 5 km to center Rome and 1 km to Vatican but it's worth it!

Ok