I liked it

Lovely place. Good food. Nice folks.

We had a great stay and the pools are the best Would stay again Thanks for a nice vacation

Definitely will come back, it was nice and quiet. Rooms are decent, could be slightly cleaner. But it will not stop me from going back. Overall this is 5 stars.

There was no hot water when the shower was turned on.

One of the best meals I've had in a very long time

Relaxing

Excellent staff and very clean!!!

Only stayed 1 night, got in late, left early. Didn't really get a chance to take advantage of the amenities.

Wonderful staff and facilities. We're enjoying our stay.

Friendly staff and well maintained facilities.

It could have been cleaner

Terrific pools inside and out.

It was good getting checked in, we had booked two rooms. Alot of people hanging out making noises in the night. Price was cheaper direct booking at motel, than throughhotel.com. overall it was ok for one night stay.

Your cafe is not good. Had a ceasar salad and for an expensive hotel it was awful. The lettuce was brown and most unattractive salad a person could possibly come up with. We went elsewhere for food after that. Went to a place in town and had a ceasar and it was excellent told them they needed to teach your chef how to prepare a salad so you wanted to eat it.

This hotel is poorly maintained and VERY short-staffed.

The room had dirty towels in the bathroom, the heat/AC didn’t work, and we didn’t have any hot water to take a shower. The maintenance guy couldn’t fix any of the issues so they moved us to a different room that had the exact same issues. Worst experience I’ve ever had.

We got an affordable last minute rate and enjoyed our stay immensely, with the exception of the restaurant, where the staff remains inattentive and aloof

This was a lovely property and I stay at this resort again.

The pools are great. The room was clean and comfortable except for the smell of smoke in a non smoking room.

We had a great stay, other then a uncomfortable bed it was wonderful. clean room, the only down side was we should have booked with Fairmont, they were giving a third night free, we were not eligible since we booked on this site.

We have been staying at Fairmont Hot Springs for over 30 years. There have been many good improvements made over the years. It is a great family destination for all ages. We spent most of our time in the pools. We were disappointed that all the poke were not open all the time. Two of the days the indoor pools were closed due to staffing issues. That is an excuse that hotels have been allowed to use since COVID. I don't think it is a valid reason. Also the pools use to be open 24 hours a day to guests, now it closes at 10pm. That being said we would definitely stay again. The hotel staff was very helpful and incredibly nice.

Restaurants are not good

Loved being able to stay there to enjoy the hot spring pools! Appreciate the ease of booking and exceptional rates through Expedia!

Clean , pools open and not crowded, room big

The pool was beautiful and well maintained. We didn’t have hot water in the shower. The grout in the bathtub area was moldy.

Quiet, pleasant, clean rooms, comfy beds, would stay again.

Very fun evening and day. Staff helpful and nice. Grounds well maintained

Friendy staff. Always well maintained. Beautiful pools and hot pools. New golf clubhouse is wonderful. Mini golf too.

We arrived early and they let us go into Waterslide and pool. The room was nice. Only complaint was there was no coffee to be had till 7am

My boys and I had a great time. We wish the pool would be open later, at lease one of them

We stayed here in 2019 and it was very good and the restaurants were EXCELLENT in both service and quality of the food with a Manager who clearly knew fine restaurant business practices. That has all changed extremely negatively and it is going downhill with dirty rooms, bad dinner service in restaurant and bad food. My French Dip was greasy and had a extremely bitter aftertaste and our server (a young gentleman with tattoo's who never smiled) acted like he could care less and took no action other than to say he talked to the cook: no offer to replace it or do ANYTHING about it. Breakfast was mediocre (although at least the bacon was crispy) but the the server was very nice. This place is now going downhill fast and they have apparently engaged in the "death spiral" of cost cutting to squeeze more profit. Beware "good reviews" by wannabe poser "pseudo elites" who like to say how long they have been coming there. We will never come back.