It was a wonderful experience. The room and shower were a tad small. The AC was great!

A smart tv would be a good addition

We always stay here when we are in Madrid. The location is great. At night it does get a bit sketchy around there, but nothing to be concerned about.

The AC has to be 27 degree celsius or higher. This reduced the comfort.

It has a great location and the rooms are excellent in price

Clean and close to everything

Great location and simple room. Has the bare necessities, not the most comfortable (especially the beds/pillows) but fine for a couple nights. Walls are paper thin

Overall, it is a good place to stay if you are traveling without children. The service was good and the facility was ok.

Very clean hotel, a couple minutes away from Gran Via and downtown Madrid. Just a bit noisy at night

Good

Very close to Gran Via. A nice restaurant called Public just 2 mins away walking. Quiet even in the middle of the city. Nice room with air conditioning.

Prime location. The hostal is quiet and clean, friendly staff available 24h (but not always know english). Hot water, smart tv and comfy bad. Highly recommended.

As other reviews mention, there is prostitution in this side street from the main drag. Nonetheless, it is still a safe area as there are tourists and eateries all over. The property itself is very clean and modern. Check in was easy and the front desk was very friendly. Excellent value for the location and proximity to tourist area.

Accommodating and friendly staff

It was fine for a one night stay. Location was great but the hotel is pretty dated. The bed was a bit uncomfortable. That said, I’d say it met my expectations.

Great hotel, very walkable, very close to gran via, but at night it doesn’t feel too safe.

Hotel very clean and people at the desk very nice. Really like idea about "green button" which mean they do not change the towels till is needed. Dispensers rather than samples is nice and eco- friendly. I would definitely come back.

It was perfect for our last night in Madrid. Best Air Conditioning on all five hotels I stayed during my vacations Great location . Perfect for more madure travelers ..

Well-located and had everything we needed for a short stay. Bed was comfortable and the room was spotless.

The Hotel is a bit outdated, but is perfectly located!

Except noise and smoke came up from the road, good to stay.

Good affordable option in the center of Madrid! AC worked great, the room was clean and decent size. Bathroom and shower was good, plenty of towels. The street scene outside was a bit sketchy but overall no problems. Some street noise during the night but nothing terrible. Loved the balcony!

The property is very well located, two blocks from Gran Via, the staff very nice and it was safe and clean.

The big problem in this property is that the location is surrounded by prostitutes 24/7. It is not for families or couples

Nice place, very well located. The street is not the nicest in Madrid, but still you can have a quiet night sleep. Bed is confortable and staff is friendly

I enjoyed my stay here. The hotel is located very close to Gran Via so it's essentially a 10 to 20 minute walk to all the major attractions of Madrid. It's far enough off the main road that it's not insanely busy. My room faced the back of the building so I did not hear any noise from the street. The room was clean. My only complaint is that the doors are very thin so you hear everything from the hallway and that would wake me up in the mornings. There are a lot of reviews about the presence of prostitutes on the street which is certainly true but there were only a couple and they don't bother you in any way. As a solo, female traveller I never felt unsafe or uncomfortable. I think it's a good spot for the price they charge, especially given so much else in Madrid is very expensive. The front desk is staffed 24/7 and they all spoke English and were very nice.

We loved the stay at Hostal Ballesta. The staff was very helpful with location and metro stops etc. Our room was quiet and very clean. We recommend it highly

Property is an a very convenient place,, clean.

the area around the hotel was dirty and probably with prostitutes. It's not the hotel's fault, but still, it's an issue. of course, I book a 3 star hotel, so I know that it can't be perfect. The hotel staff was excellent.

Was centrally located but also the street was full of ladies selling their services

Excellent location. Walkable distance to everything.

Easy check in and very accommodating!