The room was spacious and tastefully furnished. All amenities were catered for like provision of hair dryer and ironing board.

Excellent location and great service and well kept neat property with good vibes

Overall, good 2 day stay at Residency Tower. We got free upgrade to Presidential suit which was really big and nice. Breakfast was wonderful

This is definitely not a 4 star hotel will say more a 3 star. I have stayed in numerous hotels from 2 stars to 5 stars and this hotel does not deserve to be 4 star at all will recommend to have audited again to at least claim for 3 star only. Worst 4 star hotel but average 3 star.1. Swimming pool was under maintenance but during booking was told that all OK but was like that for over 3 weeks plus making excuses on government covid restrictions when other hotels had available pool.2. Lack of communication when I sent numerous messages but nothing replied however they promised me 10,000 Rupees compensation voucher to spend at hotel but they never stood by to their promise during checkout3. The rooms smell like dampness with stained pillow cases and stained towels.4. The housekeeping was never consistent on cleaning, replenishing items like water bottles, toiletries, changing towels, etc.5. WiFi was very poor and we had to request the user & password but still was about 1 - 2 Mb/s.5. Breakfast was very less items for continental however Indian food was very good and tasty plus the live station staff was excellent, hence why I gave 1 star otherwise this hotel only deserves 0 for claiming to be 4 star. If it claims to be 3 star I would have given 3 star.

This is definitely not a 4 star hotel will say more a 3 star. I have stayed in numerous hotels from 2 stars to 5 stars and this hotel does not deserve to be 4 star at all will recommend to have audited again to at least claim for 3 star only. Worst 4 star hotel but average 3 star. 1. Swimming pool was under maintenance but during booking was told that all OK but was like that for over 3 weeks plus making excuses on government covid restrictions when other hotels had available pool. 2. Lack of communication when I sent numerous messages but nothing replied however they promised me 10,000 Rupees compensation voucher to spend at hotel but they never stood by to their promise during checkout 3. The rooms smell like dampness with stained pillow cases and stained towels. 4. The housekeeping was never consistent on cleaning, replenishing items like water bottles, toiletries, changing towels, etc. 5. WiFi was very poor and we had to request the user & password but still was about 1 - 2 Mb/s. 5. Breakfast was very less items for continental however Indian food was very good and tasty plus the live station staff was excellent, hence why I gave 1 star otherwise this hotel only deserves 0 for claiming to be 4 star. If it claims to be 3 star I would have given 3 star.

Good place to stay, staff and management treated us like totality. Food and rooms where perfect.

Great location in the heart of Trivandrum..with easy access to almost everywhere in the city. The hotel itself was very good..we stayed for a longish 6 nights as we spent time with family and explored Trivandrum, Kovalam and Kanyakumari. Hotel staff was very courteous and helpful. The breakfast spread was good too, and the staff picked up on our likes and dislikes on day 1, remembered them, and served us accordingly..which was commendable! Our room was nice.. comfortable and well-appointed. Only drawback - although drinking water was complimentary, for some reason, they would keep rationing it one litre a day. Even when we asked for more..which was a bit odd.

Great location in the heart of Trivandrum..with easy access to almost everywhere in the city. The hotel itself was very good..we stayed for a longish 6 nights as we spent time with family and explored Trivandrum, Kovalam and Kanyakumari. Hotel staff was very courteous and helpful. The breakfast spread was good too, and the staff picked up on our likes and dislikes on day 1, remembered them, and served us accordingly..which was commendable! Our room was nice.. comfortable and well-appointed. Only drawback - although drinking water was complimentary, for some reason, they would keep rationing it one litre a day. Even when we asked for more..which was a bit odd.

Good location, decent rooms. Nice staff.

it was a decent place to stay. very close to Airport, recommand to traveler who had early departure. the room is not modern styled, but wide and bed was comportable.

it was a decent place to stay.very close to Airport, recommand to traveler who had early departure.the room is not modern styled, but wide and bed was comportable.

Food is good ,restaurant manger Mr.Tintu very professional. Property need updation ,towels are worn front end manager lady is very rude .Reception staff need more training to deal with international guests.

great place as hotel and good locality. clean room

This facility is located in a convenient location and easy to reach.

I'm very surprised by the services offered by the staff in this hotel. They are very friendly and helpful.Place is very nice and clan great customer service! Definitely stay again, if I visit the town.

I'm very surprised by the services offered by the staff in this hotel. They are very friendly and helpful.Place is very nice and clan great customer service! Definitely stay again, if I visit the town.

Nice clean property in the heart of the city, with friendly and helpful staff.

location on side street off of MG Road is great as it is central to everything.

location on side street off of MG Road is great as it is central to everything.

Me and my partner stayed at The Residency for our last night in Kerala before catching a flight back to Mumbai/London. Things that were great: - great location, right next to the big main road that goes from the airport straight up to NishaGandhi, but it's still quiet - polite, accommodating staff - beautiful reception and tasteful decor throughout - clean room and complimentary bottle of water and tea/coffee - great hot water supply in the shower (a rarity in India!) - two bars serving alcohol that were open till 11pm - good selection of TV/movie channels - added bonus of a rooftop pool, although we did not get to use it Aspects to improve: - awful smell coming from the drain in the bedroom bathroom - the basement bar had a horrible smell and the atmosphere was really shady. My partner and I decided to have a drink at the restaurant on the ground floor instead but that was deserted so felt really strange too - staff in the restaurant spoke little to no English which meant we ended up being given different beers to the ones we had ordered - card machine at check-out wasn't working which complicated the check-out process TIP: our experience of rickshaws in Trivandrum was a nightmare, with drivers either refusing to take us/quoting extortionate amounts/not knowing the location of places we wanted to go to (which were all within a 15 minute drive radius!). We mainly used Uber for our journey which I would recommend using.

Me and my partner stayed at The Residency for our last night in Kerala before catching a flight back to Mumbai/London. Things that were great:- great location, right next to the big main road that goes from the airport straight up to NishaGandhi, but its still quiet - polite, accommodating staff- beautiful reception and tasteful decor throughout- clean room and complimentary bottle of water and tea/coffee- great hot water supply in the shower (a rarity in India!)- two bars serving alcohol that were open till 11pm- good selection of TV/movie channels - added bonus of a rooftop pool, although we did not get to use itAspects to improve:- awful smell coming from the drain in the bedroom bathroom- the basement bar had a horrible smell and the atmosphere was really shady. My partner and I decided to have a drink at the restaurant on the ground floor instead but that was deserted so felt really strange too- staff in the restaurant spoke little to no English which meant we ended up being given different beers to the ones we had ordered- card machine at check-out wasnt working which complicated the check-out process TIP: our experience of rickshaws in Trivandrum was a nightmare, with drivers either refusing to take us/quoting extortionate amounts/not knowing the location of places we wanted to go to (which were all within a 15 minute drive radius!). We mainly used Uber for our journey which I would recommend using.

Good but room smelled it tobacco smoke, especially the toilet room. But guess it is not the hotel's fault.

STAYING WAS OK. WHAT ABOUT THE SNACKS AND COFFEE IN THE ROOM / IS THIS FREE FOR CUSTOMERS? ALSO I WOULD SAY THE FOOD WAS NICE. THANKS TO THE CHEF AND COOK.

STAYING WAS OK. WHAT ABOUT THE SNACKS AND COFFEE IN THE ROOM / IS THIS FREE FOR CUSTOMERS? ALSO I WOULD SAY THE FOOD WAS NICE. THANKS TO THE CHEF AND COOK.

This is a very nicely located place in Trivandrum, very close to the temple. So if you want to have a morning visit to temple, this is a very good place. Apart from that, the rooms were very comfortable, stuffs were nice. Only one concern, it would have been better if the room service or restaurants serves dishes cooked without coconut oil

Stay was ok. Front office lack in finnesse. Manager a bit arrogant. Wl never ßtay or recommend this hotel.

Very nice hotel, close to most sights. Autorick drivers all know where it is. Staff were super friendly.

Nice Hotel, helpsam staf. Not good wi-fi, disconnected all the time.

The Residency Tower is centrally located in Trivandrum. We arranged an airport pick-up through them, which did seem a bit expensive but on the other hand, our very professional and courteous driver was there to meet us, and the pick-up went very smoothly. The hotel also arranged a driver to take us to the Padmanabhapuram Palace the next day and to take us on to our next destination the day after. I believe the rates were reasonable. The driver was also friendly, and the car was very clean. As for the hotel, it too was very clean--both the public areas and our room. We had a "double room king bed" and it was huge--almost like a suite. There was a whole sitting area in addition to the bedroom area. The bed itself was very firm (which we like) and everything about the room was spotless. We ate meals at both hotel restaurants, and the food was uniformly good. (Neighborhood restaurants, by comparison, seemed a bit sketchy, though we did have lunch at one of them and it was decent and quite inexpensive.) But the very best thing about the Residency Tower was the staff. They were as warm and friendly and helpful as can be imagined. We'd stay there again in a heartbeat.

The room and the service were good. The location is a bit odd, but, not too bad. The sheets used on the bed were old and terribly uncomfortable. The Swimming pool on the rooftop did not look very inviting and the Gym is just an extremely small room with a few exercise machines thrown in. Compared to other similar hotels in the area, the food is much more expensive. Not worth the price charged for a room

The room and the service were good. The location is a bit odd, but, not too bad. The sheets used on the bed were old and terribly uncomfortable. The Swimming pool on the rooftop did not look very inviting and the Gym is just an extremely small room with a few exercise machines thrown in. Compared to other similar hotels in the area, the food is much more expensive.Not worth the price charged for a room

Great location near MG Road, with shops / ATM and restaurants close to the hotel.