Excellent property and location. Staff exceeded my expectations!

Staff were great. Ms. Jackson at the front desk is always helpful.

I liked everything about this place

Nice

We only stayed for 1 night, but the staff were friendly and professional. The lobby was very clean, but the room was small and outdated with stains on the carpet, furniture, and walls. It was extremely off putting. Other than that, the stay served its purpose for us.

Upon entering Mercure, Yokosuka, I was greeted with the upmost respect and for just being a customer. Staff is extremely friendly and helpful to meet customers with support and should be awarded a gold star for their service.

Delightful room with a view of the water/ships. Nice living room so good to spread out.

Old building but good

It was a peaceful stay

It was good

Generally very nice, room smaller than pictures suggest however. Also no wheelchair accessible room despite being requested, which is unfortunate for such a large hotel that has step free access. We were offered to upgrade to a twin room as the staff said it would have more space for my wheelchair but A) as a couple we didn’t want a twin room and B) we were told we would have to pay for the upgrade. There should be a wheelchair accessible double room and this should not be a higher cost.

Very good staff and rooms with all facilities, although small

The hotel has a great view of the bay, the room was clean and comfortable. I also liked that with an app on my phone I was able to use my phone as my room key.

We stayed at Mercure Yokosuka for seven nights while visiting my mom's family, and my wife's son who was working at the navy base. The hotel is just a few minutes walk from the Yokosuka Shiori train station, which we used a number of times to do some sight seeing. Right across the street, via an overpass that crossed over the main road, was the Coaska shopping mall, which we visited a number of times for groceries, coffee, dinner (Sushiro was a favorite) and just plain old curiosity. There's is a Tully's in the mall which has some of the best drip coffee I've had in a long time. The staff at this coffee shop was so polite and helpful. A definite shout out to the woman who I talked to a few times who spoke fluent English. She is Japanese, and had moved back to Japan about a year ago after living in Los Angeles for about 20 years (if I remember correctly). It was delightful to talk to her and get to know her. I'm sure I'm going to get this wrong, but I think her name was Eko - my sincere apologies if I get that wrong. The Starbucks that was on the Coaska property (in a stand alone building) was also great. Also, they open earlier than Tully's (0700 vs. 0800). Speaking of employees/staff, I must say that the staff at Mercure Yokosuka are incredible. Wonderfully helpful, attentive, polite and very aware of everything that was happening in their lobby. I enjoyed my interactions with every one of them. Many, many thanks for making our stay so enjoyable.

As always I received an excellent service from the hotel staff. This is my favorite hotel and the only hotel I would stay in yokosuka.

It didn’t feel like a 3-star at all. It felt much nicer. The location is perfect, being right next to a train station, across from a mall, and around the corner from a great night-life street. The lobby is beautiful and the staff was super nice. I booked a two-bed and sofa room for three people, and when we got there, the room was already made up for three people. Three of everything we needed, and the sofa was already made up as a bed. I have no complaints at all.

The place was very convenience to access from a station.

The staff was extremely friendly and very helpful to me my needs and also all my coworkers.

Nice hotel in a nice location. Front desk was very nice to heat up my food. Smaller rooms don’t have microwave.

Definitely the best basecamp from where to enjoy Yokosuka nightlife and sightseeing.

Very good location. The room is very small.

Mercury is in a great location. Close to the train station and mall. They do a really nice job keeping the facility and rooms cleaned. And, the breakfast is very good! We enjoyed our stay.

Location was great!

Train and mall close by.

My room was 15th floor. I could see nice Yokosuka Bay sight with sunrise.

Hotel room is showing some age but it is overall very clean. The rooms are very spacious for a Japan hotel. However, if you get a single stay room, they are very very small. Pay the extra money and the room for two people. Staff is very friendly and helpful. The location is conveniently located to the large mall and Shioji station. Only a 3 min walk to the hotel from the station.

In the heart of Yokosuka! Close to the naval bases, shopping, and train stations.

I always stay at this hotel. Now they serve breakfast buffet. They have both American and Japanese style breakfast. They also have famous JSD curry contest champion curry. It was so good. Definitely worth trying.

No room service food avarage at best

Safe, clean

Very convenient and helpful staff when it comes to extension options .

I really enjoyed having 1night here with the fantastic view of the water area. Nice room with all you want and quick service when checking in and out. I would definitely go back!