The check in was not friendly at all no one to take our bags to room unkess we waited even longet. We waited 40 mins past check in time already

Good hotel, location, maintenance was good. Only thing lacked was quantity and variety of food. We were there for 5 days, every day food was similarly and had to wait a lot to take food.

This is a beautiful place to stay, staff are very friendly and helpful, wonderful gardens over looking the sea and a bar to watch the sun set. What more could you look for in peaceful break in Senggigi.

Just a sea view room but it was very nice. Dining options were great but it was also very convenient to town. Spa was nice too. Staff were very nice and helpful, Stayed 2 extra nights

Very large property with nice rooms. We were upgraded, which was a very nice gesture. We had a very enjoyable experience.

great hotel & very good staff

the rooms were a very good size with a very large comfortable bed we had a good sea view room the hotel and rooms were very clean the staff were very helpful and pleasant the poition of the hotel was very good right on the beach good breakfast was provided and short walk to the bars and eateries overall really enjoyed my stay at the hotel and would stay again only downside was the drinks and food were expensive within the hotel grounds

Have stayed there many times. Great location right on the beach

As this is one of the more expensive hotels in the area, with some nice looking photos and generally good reviews, we had high expectations. However the location of the beach room wasn't quite as private as we expected, but the main disapointment was the cleanliness and general condition of the bathroom. It was dirty, with mould. On the plus side the staff and breakfast were great.

Beautiful resort with fantastic amenities. Right on a pristine beach, rooms are modern, with nice fit out and staff are warm and friendly. Perfect location for a relaxing beachside holiday

Beautiful resort with fantastic amenities. Right on a pristine beach, rooms are modern, with nice fit out and staff are warm and friendly.Perfect location for a relaxing beachside holiday

Staff were very friendly. Close to restaurants and bars.

Staff were very friendly. Close to restaurants and bars.

The Kila Senggigi is one of the oldest and best resorts on Lombok. Some of the rooms are a little older but the hotel is actively renovating to improve this. As such one of the two restaurants was closed while we were there but never the less the food was excellent, the beaches were fantastic and the people incredibly friendly. While certainly more expensive than a number of other hotels in the area, the Kila has direct access to arguably the best beach in the area. It is a public beach and does get a little crowed on Sundays when a lot of the locals come but thats how you know its great. The hotel does have reserved space just a little ways off the way too so youll never fight for a spot.

The Kila Senggigi is one of the oldest and best resorts on Lombok. Some of the rooms are a little older but the hotel is actively renovating to improve this. As such one of the two restaurants was closed while we were there but never the less the food was excellent, the beaches were fantastic and the people incredibly friendly. While certainly more expensive than a number of other hotels in the area, the Kila has direct access to arguably the best beach in the area. It is a public beach and does get a little crowed on Sundays when a lot of the locals come but that's how you know it's great. The hotel does have reserved space just a little ways off the way too so you'll never fight for a spot.

Very good hotel with clean and spacious rooms. Breakfast was buffet and variable with both asian and western food available. on the beach front, short walk to restaurants and close to one area where you can catch a boat to the Gilli Islands. Although we left further up as it was only 20mins to the islands compared to one and a half hours further south. Resort had plenty of activities for all the family. Tennis, bikes, pool, massages and a couple of restaurants.

Location was great. Grounds were a bit dry but to be expected for that time of year

Great location and staff are very friendly . I enjoyed their breakfast buffet. The rooms needs updating so with the bathroom.

Great location and staff are very friendly . I enjoyed their breakfast buffet.The rooms needs updating so with the bathroom.

Friendly Staff and always helpful,nothing to much trouble.

The resort was spread over 10 acres ,many beautiful frangipanis trees and coconut palms close to the shores of a surf beach.

Incredible Villa experience in a beautiful resort. The best managment and staff in Indonesia . Everything was perfect. Cleaned daily including a turn down service Stocked and re stocked mini bar Comfortable bed 2 air conditioners Beautiful private pool

Incredible Villa experience in a beautiful resort. The best managment and staff in Indonesia . Everything was perfect.Cleaned daily including a turn down service Stocked and re stocked mini barComfortable bed2 air conditionersBeautiful private pool

The magnificent hotel with immaculate garden and lovely Indonesian style bungalows is the best of Lombok. The breakfast is a feast and snokling in front of the hotel beach is great. At weekends there’s bbq buffet at sunset by beach restaurant with alive music. The staff is incredible always smiling and helpful. Aww we can’t wait to be back soon

We loved the whole set up, it was such a lovely property, well looked after, staff were so friendly and helpful.

Had a really great time at Kila, staff were amazingly friendly and helpful. Beautiful garden and convenient beach access. Best place for sunset drinks and dinner which Kila has a very tasty menu.

The staff are excellent and really want to get to know you on a personal basis. Food is excellent and everyone is very helpful. I highly recommend this resort to anyone as you can't go wrong.

It was very musty and uncomfortable. We decided to leave and they told us they will refund us. They said everything went through. I did not end up getting any mo ey back from them. Do not believe them. Horrible.

Green and nice hotel with warm welcome from the staff. Worth staying

Beautiful and huge property. Rooms are clean and spacious and worth the price, however, I would recommend hotel to install higher tonnage air conditioners because of the big room size. Another thing to work upon is the noise that can be heard from the adjacent room; this makes things a little unpleasant. Food at the restaurants is good and economical. The location of hotel is awesome as it is close to harbour.

A very nice and clean Hotel. Friendly staff. Can recommend it.

Amazing property to rest and relax. A bit dated. Didn’t like the beach so much tho. Not good for swimming and the waves were quite harsh when we stayed there at that time. Staffs were polite and breakfast was good except after a few days stay, it is the same old food most times. Other than that, we enjoyed walking around the property which is well maintained.