The beach is very nice and clean. Also, the tropical garden and design of the hotel is nice and modern. The personnel is super friendly. However, this hotel is not a 5 star class hotel compared to other global standards and 5 star hotels on Phuket for following reasons: - the pool is very very small and totally crowded. It is not a pleasure to use the pool and I rate a pool experience high. In case the waves are very high there is no alternative and a hotel of this size would need a pool to swim some lanes... - the prices are absolutely way to overprized compared to a usual price- performance ratio. Besides the high price niveau which cannot be justified by exceptional quality, additionally a service fee of 10% is added e.g. in the restaurant plus 7% VAT, so additionally 17% on top of the already high prices. - the hotel pays attention to sustainability. However, the same hotel uses a bug spray in the garden area which led to a situation that on the next day a lot of dead bugs such as bees were laying all over the place. The hotel does this in good purpose because a lot of tourists do not like bugs, however, this is contradicting the sustainability concept and let those animals live here as they belong to Phuket and this area as well. If tourists cannot handle a bug in the tropical area, they should stay away from traveling here. Put nature first and allow some butterflies such as other resorts. - an earlier checkin was not possible although the room was ready.

They have a wonderful restaurant and breakfast option. Staff is wonderful, as is the massage and spa options, too notch spa experience.

Incredible service from the staff / very attentive and proactive. Lovely food, great room, good price. Wonderful location on the Mai Khao

Very nice resort on the beach. Great room with all amenities. Pool is great and service was amazing. Food in both restaurants was varied and delicious.

For us the Villa with own pool is the best option to go for. Last time we stayed we had breakfast and diner included whereas this time we went for all meals plus two cocktails each day and a treatment each in the Spa. Having all meals was a mistake as we found that we couldn’t eat everything but for those with a large appetite it would be worthwhile. We would like to mention the lady who made up our Villa every day. Her name was Amm and she was a treasure being super efficient.

Very nice property.. beach access was a big advantage. Awesome spa. Very polite and helpful staff. Kids pool was a perfect spot to let kids have a good time in the shade.

The hotel is fairly close to the airport. It's in the northern side of the island, near Mai Khao. A very calm place unlike the old town and Patong. The staff is quite kind and helpful. Breakfast was good with lots of options to choose from. Rooms are large and well maintained, cleaned up daily. AC is working without any issues. The beach is calm. Beware the jellyfish, sometimes they get all over the place. But during our stay, it was only one day that there were jellyfish around. Sea is warm and there is no stones, rock whatsoever. It was a joy to watch the sunset. There is also a shuttle service to the nearby mall, where you can buy stuff, eat and rent bike, buy tours etc. Totally recommended.

The staff could not help you enough the rooms where spot on