AMAZING!!! The Riad was beautiful. The manage Abdul upgraded our room without requesting. The room was stunning!!! The service all of the staff provided was top class, especially from Marcos who was such a nice guy! The breakfast was very nice. Can only say good things about this Riad and would definitely go back! 100% recommendation to all. Thank you Riad El Yacout and team for a perfect stay!

While the Riad, it's breakfasts and the location were fantastic the staff was very sketchy, we asked them to book a car service to Chefchouan for us on our last day, and the man who was supposed to be the concierge took $250 in cash and disappeared. No ride showed up and they claimed something had happened to the driver but it was clear from the drama that that wasn't at all the case. Later we demanded our money from the hotel, not sure if they were robbed by their own employee and were able to get another hotel to get us a ride for half the price. It really put a damper on our entire experience because we expected the staff to be honest and they weren't we are pretty sure they cheated a lot of people by overcharging etc.

Staff friendly and provideed helpful info

Staff was very friendly & cooperative. Location is also very ideal. Walking distance to Madina Blue Gate.

We did not realize it was Ramadan when we planned our trip to Morocco. Despite this, we had a grand time. We were in Fez after a 3-day private tour from Marrakech. We were the only guests and they upgraded us to the master suite which was total royalty. The only drawback- we go thru 37 or 38 steps each way! But it was well worth it. The staff was very nice and all smiles. We really love our stay!!!

The staff, especially Marco, was AMAZING. So helpful and attentive. Great location

The staff, especially Marco, was AMAZING. So helpful and attentive. Great location

Marcos, Kareem, and the rest of the staff (there is a staff member that wore a bow tie that was extremely helpful but I didnt get his name) are very friendly and helpful. The property is beautiful with its intricate mosaic floors and walls and carved details. The breakfast is a typical Moroccan breakfast (bread, jam, cheese, orange juice, coffee).

Marcos, Kareem, and the rest of the staff (there is a staff member that wore a bow tie that was extremely helpful but I didn't get his name) are very friendly and helpful. The property is beautiful with its intricate mosaic floors and walls and carved details. The breakfast is a typical Moroccan breakfast (bread, jam, cheese, orange juice, coffee).

The Riad is very authentic and beautiful. Unfortunately the room we received was smelling terribly chlorid at the level that we got headaches in the morning, in addition it was really cold, heating was not working properly as well as hair dryer... Next day they changed the room (however we still needed to insist on this!). The second room was better however the internet was not working. Regarding the service, in general, the staff is very friendly, welcoming and polite!

Rad El Yacout is one of the best Riads in the area! Omar, Marcos, and the rest of their staff will treat you like family. We were welcomed with tea and biscuits upon arrival making the check in process much less stressful. I had some great talks and exchanges with Omar and Marcos and learned a lot about the culture, customs, and sights of Fez. On our last night we were worried about getting a taxi for the next morning since our flight was very early. They went out of their way to find a driver. They really go above and beyond here to make you feel welcome, relaxed, and at home!

Beautiful grounds, kind staff, and good breakfast.

We really liked the pool but deep so might be an issue with children. Overall riad is a bit tired. In the process of adding on new rooms but existing needs a spruce up too. Staff we friendly and very helpful though. Location is good within the Médina.

We really liked the pool but deep so might be an issue with children. Overall riad is a bit tired. In the process of adding on new rooms but existing needs a spruce up too. Staff we friendly and very helpful though. Location is good within the Médina.

Of all the Riads we stayed at in Morocco, this was THE VERY VERY BEST!!!! Unbelievably beautiful. The food was outstanding. And the service was off the charts. Marco, who seemed to be in charge of many things, went utterly out of his way to make sure we were comfortable. Every riad we stayed at after this one fell short in some way because of the very high standard these lovely people set.

It is a beautiful setting, and the staff are very friendly and helpful

Wonderful location! The lobby and pool area is beautiful, the breakfast is amazing and the staff is helpful and nice but the rooms are disappointing, with small bathroom and weird smell...

One of the best places i stayed in. Clean, lovely food, very friendly staff and knowledgeable staff. The hotel is a walking distance of the Blue Gate.I have booked two tours via the hotel 1st was a walk in the city with site seeing and the 2nd was a day trip to Meknes and Volubilis

One of the best places i stayed in. Clean, lovely food, very friendly staff and knowledgeable staff. The hotel is a walking distance of the Blue Gate. I have booked two tours via the hotel 1st was a walk in the city with site seeing and the 2nd was a day trip to Meknes and Volubilis

The staff was magnificent, especially Marcos. He was thoughtful, attentive, very quick to meet our needs. Friendly and helpful, a pleasure to talk to and very knowledgeable about Fez. We will definitely recommend Riad El Yacout to our family and friends. I hope will be able to come back soon!

The well located Riad in the Fez Médina is beautiful, very clean and very safe. The staff are responsive, helpful and kind. We especially appreciated the attentiveness of Houda, the Riad manager, the service provided by Marcos, and the cooking class provided by Nezha translated by Idriss. We enjoyed an amazing Moroccan experience.

had a great time in fes, the riad is great , exellent stuff and service , the only down size is the parking .we booked a place with free parking but there was no parking , we had to find our own and pay for it .

I stayed for 3 nights at the Riad El Yacout, and got a wonderful and true Moroccan experience. Service was fenomenal. Carlos went above and beyond to serve us and Houda, the manager, made sure we were having a great time, all the time. We enjoyed eating at the restaurant, which had delicious food and enjoyed tea and cookies daily at the amazingly beautiful courtyard. Breakfast was delicious, plentiful and served with love. We became friends with the staff, and said goodbye with hugs and kisses! I don’t remember ever doing that when leaving a hotel. I highly recommend it!

Stay was excellent. Had a bit of trouble finding the place with our car at first, but Zack came out to street to find us and with the entire staff, from there made the whole experience wonderful. Beautiful space, fantastic breakfast, and exceptional service. Our only regret was not coming in summer so that we could enjoy the outdoor courtyard and pool more. The only small detail we noticed is that our reservation had free parking but in the end we had to pay. Overall, highly recommended!!

Stay was excellent. Had a bit of trouble finding the place with our car at first, but Zack came out to street to find us and with the entire staff, from there made the whole experience wonderful. Beautiful space, fantastic breakfast, and exceptional service. Our only regret was not coming in summer so that we could enjoy the outdoor courtyard and pool more. The only small detail we noticed is that our reservation had free parking but in the end we had to pay. Overall, highly recommended!!

Excellent service and great place to stay. Staff was very polite and organized wonderful day trips for us. Wonderful Riad to stay if you want to visit Fez

This historic residence was our first introduction to Morocco and when the heavy wooden door swung open to reveal the serene courtyard and what might possibly be one of the countrys most humble and capable managers we knew at once that we had made a good choice. The strength of this property is evenly divided between the ornate and spacious riad and their professional yet personable staff. It is the kind of place where instead of shaking hands on departure you just wish you could hug them. We are extremely pleased to have experienced this mystical riad.

Unequivocally outstanding service at this hidden Gem in Fez. I have traveled in over 20 countries. I have to say that this place had the best service of any hotel I have been to. It is hidden at the junction of the old city and the Médina in an unassuming alley. The staff made our entire family feel at home and at ease. The manager came to greet us at the door. Our luggage was whisked away. We were offered refreshments while we completed the requsite paperwork to check in. The first night we were there, my wife needed an adaptor for her cell phone to charge it overnight. So, I called down to the desk to ask for an adaptor. Perhaps the language barriers or phone interference altered the language phenomes to some extent. Long pause. You need an adaptor? Yes. What kind of adaptor do you need? “ I just need an adaptor. “. Long pause. Ok. We will call you back. Three minutes later I get a call back. “. OK. We will have an adaptor in your room in 30 min. Thirty min later a Doctor shows up with three assistants, the hotel manager and two hotel staff. I explain that we only needed a voltage adaptor for a cell phone. Many apologies and explanations later we understand the situation. What was most reassuring in this entire humorous experience was the level and degree of concern for their guests which they evidenced by their actions. No charge. Terrific service. Would recommend to anyone.

The service here was impeccable and everyone was so friendly. To stay in what felt like a palace that was beautifully built hundreds of years ago was such a special experience. Also, breakfast was fantastic! Ive never sampled so many different pastries and breads.

The service here was impeccable and everyone was so friendly. To stay in what felt like a palace that was beautifully built hundreds of years ago was such a special experience. Also, breakfast was fantastic! Ive never sampled so many different pastries and breads.

The staff jumps over themselves to make sure your stay is good and they are doing everything they can to help you. Their service was outstanding!

The Raid was really beautiful and charming with all the comforts . The staff were friendly and helpful. However, the wifi in the room is bad and the dinner we had at the restaurant was below par. Other than these it was a comfortable stay.