I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!

This is the first negative review I have ever left. This was clearly once a big bustling resort center. But it likely went under and they sold it. Now some family is running it bare bones, but keeping up all the old pictures of when it was thriving, making it look like it is still nice online. The property looked abandoned when we arrived, weeds everywhere, overgrown, limited signage, and no cars in parking lot. The end where we stayed has like 4 floors and the upper three looked wrecked from the windows. The whole building had a 4/10 cigarette smoke smell. The pool had a "temporarily closed" sign, but had clearly been closed for a long time. It seemed obvious they did not intend to fix it. Various areas were in disrepair, including exposed wiring We we're unhappy, primarily because of the pool being shut down and the cigarette smell. So we asked for our money back, and were told no and give the run around. I probably could have gotten my money back if I got really angry and raged at the man at the counter, but I just don't think that is kind or acceptable, so I decided to leave this review instead. Would highly recommend against staying here.

The first room toilet wouldn’t flush they moved me to second room and it smelled like urine& the water wasn’t working. I tried get my money back and staff couldn’t call any managers. 3 other people that was there had similar issues! I thought I was in the twilight zone! Expedia relocated me to best western 11 mins away! This place needs to be shut down and fined! Expedia tried calling front desk while I was standing right there and the staff ignored the call right in front of my face. It was unreal! The place look like a scene from zombie apocalypse movies. Please someone shut this place down!!!!

Absolutely disgusting! When I booked it, it did not say that every single thing in the hotel was closed, including the pool. We drove an extra 30 minutes just because of the pool and how nice the place looked. The photos are like 10yrs old. This hotel is run down and so gross. Smelled horrible! The water ran brown in the bathroom, toilet barely flushed. AC rattled loud. They would not refund me and hotels.com was no help at all! Do not stay here!!!

The hotel was in rough shape overall. Lots of unfinished projects and debris around. Our room was in reasonable condition, but the overall state of the hotel was rough. The two staff members with whom we interacted were polite.

Staff was nice, however i was noved twice due to bathroom not working

The people were nice, but it's a very old hotel that hasn't been updated probably since the 1990s. The pool and the restaurant looked like they hadn't been open in weeks (months?). But when you don't have working wireless, you can't score higher than 2 stars, especially when that's advertised. The hot water was minimal as well.

First, the only reason I booked this stay was because close to sold out resort we were going to next day. Advertising an indoor heated pool which was not true. The heater broken, wish I knew that to start. Next, none of the outlets worked. Lamps w no light bulbs. Remote didn't work. No simple toiletries like conditioner. Calling front desk was pointless.

I do not get away often and it was my birthday so we decided to go for a 2 night stay the conference center was close to things we wanted to do we picked it for the indoor pool however the pool water had a green tint and the pool floor was dirty you could smell the chlorine which is not a good thing. It snowed the day before we got there and the first night they never cleared the walkways so it was difficult getting to the room I also had to wonder around to find towels as no one answered the front desk phone so overall the hotel was not worth the money and when we got there we upgraded to the jacuzzi tub room so we spent even more to get less not happy and would not recommend this place to anyone else. I would also like to note I am a pool CPO for the state of NJ

Dirty, old, no room service because the owner is cheap. 160 rooms but 1 house keeper. Never staying there again

Run down lack of staff heat not on pool unusable in winter just not a good place to stay

The place is dirty, and it smells horrible. The pool is not clean and had water dripping from the roof! It has a horrible smell and the bathroom was moldy. The rugs look like they have not been clean in years. We did not have any towels in the room when we got there. Also, the water from the sink and shower looked yellowish. I do not recommend. The owners should invest money into this place and do a make over because it is definetly not what the pictures shows, SPECIALLY the pool area! At ALL!!!

The hotel had brown water, hair all over in the “made” beds, pool was extremely dirty, bed bugs, blood stains, and very rude gentleman behind the counter.

Very bad place to stay no water in the room even that we asked front desk couple times no one come to fix it. Very dirty and disgusting place to stay. Health department should closed down this hotel it is not for human. No one take care and maintain the place.

Dirty and germ breeding haven

Entire building is worn and outdated, outlets out of the wall, ice cold swinging pool, holes in walls, ceiling stains moldy smell, and this is all over the place not just the room asked for a refund and the manager was very rude and refused to entertain a refund. The place should be shut down. Multiple guests were unhappy.

Don’t stay here. It’s a skeevy and customers are a little suspect. Very rundown, bathroom was nasty.

As I made reservation i though of a resort as stated in the name but boy was i ever wrong i arived a hour and half earlier the check in time 3pm had to pay extra $30 to check in early ok no big deal was directed to whete to go enterance A so i get there side walk not shoveled walk in to buliding and get a foul oder get to room find mold,nasty water in toilet, hallways very dirty,stair wells full of trash, room has a very foul oder which made my daughter sick, pool is green full of Algie,not heated,rooms very cold, hallway is very cold, i could go on and on ......... just dont stay here.....

I was supposed to check in @ 3pm but the room WAS NOT READY til 10.40pm. The manager & staff were nasty & rude. They treat me disrespectfully. When we finally get into the room, was so filthy and smelly. Everything around was dirty and unsafe.

Great for the price, but could be redone.

Hotel outdated, Carpets in the hotel needed to be vacuumed. Elevators were dirty also. Room smelled like moth balls. However the bed linens were clean.

Property needs to be renovated.

The property was absolutely disgusting. There was blood on our pillows. The rooms were not clean. The sheets had hair on it. The workers were smoking in the lobby. None of the amenities were available. The fitness center equipment was broken and not usable. The swimming pool was closed. There is no continental breakfast at all, not even coffee. The pool table bar and fireplace was not available. The entire area was closed. The whole hotel was absolutely disgusting. I am highly disappointed and request a full refund.

I havent seen a hotel pool thats green ever. Or black mold in the bathroom. Long with the doubles bed not finished being made either. To were one of the beds was actually missing the top cover blanket or sheet. Regarding the pool its not listed on there web ad that its closed or closed due to repairs or anything of the sort. Also wasnt warned by staff either that the pool was unavailable.

Very run down! Odd smell in hallway. Decent size hotel and only 4 cars in the lot! Not worth the 60$ stay. Mixed hotel up with another down the street we were familiar with. Certainly was not the hot I was thinking it was. Would have went elsewhere but was too tired to look for something else.

The property was not the same as pictured the pool was green and closed which was the whole reason this place was chosen, garbage in the elevator, no dining.Dark scary places with eery music playing.

Ok for the price

It was surrounded by woods

The room itself was in decent shape and cleanliness, but the building showed a lot of deterioration. We booked here for the indoor pool, but the water and pool room temp was too chilly. Hickory Run State Park nearby was beautiful and worth visiting. A lot of businesses in the area are boarded up, and I would guess this hotel will join them which is unfortunate because the staff (owners?) were kind.

This property currently should remove resort from its name as it is hardly a resort. There is no food service since the restaurant and lounge/bar area is closed. The rooms were comfortable but severely dated. The only plus was the convenience and low price for a clean room and comfortable bed for the night.

Surprisingly comfortable stay. The beds are quite nice, and the amenities are plentiful for the price. Did not try the pool, but nice to know it was an option. The building we stayed in was somewhat separate from the main building with the lobby. This included the buildings having individual parking lots, which was nice as you could park your car a very short walk from the building that you are staying in. There are a few fast food options just a couple minutes down the road, consisting of a McDonald's, a Burger King, an Arby's, and a Wawa's. Overall an amenable stay. If you are using it to go to the Camelback Resort for an event, such as we did, be aware that the trip is 30 minutes.

The hotel actually appeared to be abandoned when we arrived. There were no cars in the parking lot, and although there was someone at the front desk it didn't get much busier. The room itself was old feeling and felt shabby.