We booked a stay for our family of 2 adults and 3 teenage children in an ‘executive apartment’. The apartment itself was clean and tidy but there was only one mirror in the apartment other than the bathroom which was tricky with 5 of us sharing one apartment. It was not considered to be a ‘room only’ hotel stay by the staff. We were told that it is a separate apartment and therefore we had to pay if we needed additional toilet rolls (1 euro each!). By far the most disappointing part of our stay was the continual argument with the hotel reception staff about the air conditioning. The hotel information clearly states that all rooms are air conditioned - which they are. However, we realised the air conditioning is controlled remotely by the reception staff who decide how warm or cold the rooms should be and override the setting you choose. Consequently we had several nights of poor sleep as we were not allowed to turn the air conditioning down. Our stay was in one of the hottest months of the year and we were told that we should just open the windows to let in the fresh air - and mosquitos! We had many utterly ridiculous conversations with the staff who simply could not understand why we wanted to be able to control the air conditioning or have it cooler than 21 degrees at night. They were also inconsistent, sometimes saying that the air conditioning was broken and waiting for an engineer, then saying it was because it was ‘fresh’ outside and that they are an ‘eco hotel’.

Excellent hotel on a relatively quiet street in Riva del Garda. Their ecological concept was very interesting to experience. The rooms were spacey and very clean. The breakfast was served in a clean and careful way, although nothing fancy. The staff was very friendly and helped to with tips and recommendations. We had a wine and oil tasting of their own production and that was a highlight, we did buy a couple of bottles to bring back home. Recommended to anyone who would like to be in Riva del Garda!.

Very freindly staff / owner. We were initially followed to the room and instructed in use of airconditioning, keycard, shower aggregate etc. We stayed in an all new Element Series appartement (water, fire, air etc). Nice big wooden private terrasse. Clean quiet pool area. I recommend

Lovely hotel, helpful staff and secure parking. The pool looked inviting but it was raining and cold when we stayed. We loved the eco friendly ethos of the place too. And breakfast had a tasty selection of foods.

First visit to Lake Garda. The 30-40 minute stroll into the centre of Garda was not an issue, indeed the location was preferable to being on the main strip and most of it was through the lakeside gardens.Took return boat trip to Desenzano (slow boat down and fast boat back) which was the best way to see the lakeside towns. To Malcezine cableway by bus - details (and discount voucher) from central tourist office in Riva.Although we are active retired and Riva is an important cycling, mountain-biking and water sports centre, we certainly did not feel we were in the wrong place. There are things for everyone to enjoy in Riva and without the steep backdrop of the other lakeside towns, it felt open and spacious. Finally......like the other lakeside towns and villages, Riva is so refreshingly clean (in comparison to many UK resorts), there is a complete absence of litter.

First visit to Lake Garda. The 30-40 minute stroll into the centre of Garda was not an issue, indeed the location was preferable to being 'on the main strip' and most of it was through the lakeside gardens. Took return boat trip to Desenzano (slow boat down and fast boat back) which was the best way to see the lakeside towns. To Malcezine cableway by bus - details (and discount voucher) from central tourist office in Riva. Although we are 'active retired' and Riva is an important cycling, mountain-biking and water sports centre, we certainly did not feel we were in the wrong place. There are things for everyone to enjoy in Riva and without the steep backdrop of the other lakeside towns, it felt open and spacious. Finally......like the other lakeside towns and villages, Riva is so refreshingly clean (in comparison to many UK resorts), there is a complete absence of litter.

Good base for exploring, has a secure garage which is ideal for bikes and cars alike. Bit disappointed that the restaurant did not offer anything tangible on a night when the weather was bad, however there are very good alternatives locally 15 minute walk to the lake and a very quiet location just far enough away from the centre itself Staff very helpful and overall nice place to stay.

Good base for exploring, has a secure garage which is ideal for bikes and cars alike. Bit disappointed that the restaurant did not offer anything tangible on a night when the weather was bad, however there are very good alternatives locally 15 minute walk to the lake and a very quiet location just far enough away from the centre itself Staff very helpful and overall nice place to stay.