Stay was okay...you pay for what you get. Beware... there is a night club downstairs, on the weekends very noisy in room from 9pm -2am. No elevator, stairs only to the room. The room needed repairs. The bed was comfortable. The best part of the stay was the staff, very friendly and helpful!!

Hotel was in a dirty area with lots of homeless around, but the people who worked there were very nice. Husband slipped on stairway carpet n fell on his shoulder. Bed was not attached to wall or headboard n seemed kind of small. Room n bathroom were also very small, with no other chairs in the room. The bed was uncomfortable to sit on to watch tv as it kept sliding out, but ok to sleep on. More pillows might have helped as well. We thought about going elsewhere, but toughed it out. Would stay someplace nicer next time, but again, the staff was very nice n helpful. They also kept the front door locked for safety, which was a wise idea. Kind of a shock n not what we expected.

The staff were lovely. Our room was clean - lovely white bed linen and soft fluffy white towels. There was a coffee machine and AC, and free parking. We stayed mid week so no noise- there is a note in reception that it will be noisy on a Friday and Saturday night ( earplugs provided) . Staff advised us on safe areas to walk nearby

Food and the beer was pretty good

Hotel was ok but did not look anything like the pictures on Expedia, a few blocks down is the scariest things we have seen with litterly 100’s of homeless people. The parking lot is in an unsafe area and we ended up paying extra to park in a locked parkade across the street. Hotel is very old and did not like the fact that the lock on the door was a deadbolt as we had 3 of us and only 1 key to get in and out, staff was pleasant and honest about location. Would not stay here again and found it expensive for the location.

This property was a good price, the staff are always nice and the room is always clean and we feel safe.

The only place affordable in Vancouver but old and in a rougher area. The staff were lovely and all trying their best.

Comfortable bed!

Not the best part of vancouver but its safe and good value for money. Excellent breakfast bar on site

No elevator service Hard to take the Baggages upstairs climbing the stairs

This is a bar and entertainment venue with rooming house quality rooms over it. Lots of street noise and, depending on the night, venue noise, as well. Ear plugs are a must. Furnishings are minimal and worn, although bed was comfortable. Even though there were two of us, only one of many items was stocked in the room. Staff was friendly but we will not return.

Staff where helpful and friendly.

Not exactly what I was expecting. You can hear pretty much every noise. The visitor barked late at night disturbing everyone. The sheets smelled like cigarette, the carpet needs thorough & deep cleaning. Overall, the place is so not presentable. Not worth it. Desk service was excellent though.

I believe the owner of this property needs to shut down or fix the issues this hotel has. I feel so sorry for the staff because its not their fault and they'll extremely nice people. I will be calling you to file a complaint

It’s an affordable place to sleep, not too far from the city center. Have your expectations low, the hotel gets the job done if you just need a place to shower, sleep, and charge your phone.

Quiet location

This was the only affordable choice for a fairly long stay…a bit out of the comfort zone for retired people used to a newer property but they do their best with what they have.

It is an older hotel with a lot of character. It was quiet and comfortable. The staff were wonderful.

Near by airport

Good

Uncomfortable bed

A big shout out to Mia. She was so helpful and simply an amazing manager. The staff was awesome too.We never expected such hospitality and and excellent service. The rooms are great too. The only thing is there is no elevator but it's just one floor and she will help you with bags to the room if requested. Awesome. But truly she went above and beyond. We really booked this hotel due to the convenience to the port as we were going on a cruise. I'd recommend this hotel to anyone. The hotel is like a 2 star but the service is 5 star. Thank you to Mia and the wonderful staff. Hope to see you again soon...!

Quaint

They should get a 4-stars but I will just give them a 3-stars because of the pet-friendly issue. When I reserved this hotel, I informed them I have a service animal with me. When I checked in, the night shift front desk declined to let my service animal to stay with me because he said I have booked a less expensive room. The pet-friendly rooms are all over $300+! I think he needs more training on how to handling service animal and they're exempt on every type of circumstances. Finally, I want to speak to his manager and but he also declined to let us contact him. Finally, the nice maintenance guy had called the manager and get it settling down. What a drama?? The day shift woman is very nice and she said she's a senior to that night shift guy and she won't be handled the service animal situation like this! She knows the rule! Also, the parking is inadequate, we were lucky to have one spot but we cannot move our car and have to take Uber to other locations. Other than that, this is an OK location but it's close to Chinatown which have a lot of homeless living on the street. There has no aircon inside room, thus if visiting during the peak summer, it will be very hot! Because there has only a fan inside the room.

Homeless people around, no escalators, small rooms, actual door keys not key card

No free bottle water

Unfortunately our room was not cleaned during our stay. We saw the cleaning crew but they didn't clean our room. The bed was a bit beaten up and uncomfortable. The hotel is in an area that is quite run down and you dont feel safe. There is a wine and spirits store in the property that is visited by a number or homeless and drunkards. Vancouver has a big homeless population and Expedia should add recommendations about it. On the plus side, the public transportation stops in fron of the property. It might be good to note it such that travellers save money by using the public transportation. Vancouver has a good public transportation system.

Our stay was comfort and the friendliness of staff, exceptional. Towels and bedding were very clean with a comfortable mattress also. Our only observation of not a 100% clean rating would be the room floors, shower and bathroom floor felt not entirely too clean. Overall a very nice visit with surely just a hiccup in cleaning during a very busy season.

They had a club in the basement thet played loud music until 2am that rattled the room. It was a Sunday night.

The first night of our stay was fine. HOWEVER When we returned to our room on Saturday, the noise level they warn about is much more than just an inconvenience. The walls are paper thin and even with ear plugs there’s no point staying here if you go to bed before 2am or actually want to sleep with the bar next door and neighborhood noise. We also had a room adjoining ours where the occupants left their 3 dogs unsupervised in their room from when we arrived around 7pm until after 2am, possibly longer. The dogs started barking shortly after we returned and continued consistently barking the entire time their owners were gone and it was impossible to ignore them even with earplugs in. When we asked management about some kind of compensation for the disturbance from the animals, they only offered us free breakfast and said ALL noise disturbances are not their fault in their contract. Other pet friendly hotels we have stayed at previous have always offered at least a discount on the nights stay, if not comping the entire night’s stay. This was the worst customer service we have received in recent memory. For the price they charge per room, they should have done more for the disturbance another guest caused. Additionally we were changed an extra $100 for a fourth person in a 2 queen bed room and were never brought more towels for more than 2 people, even after requesting more from the front desk. Would not stay here ever again and would recommend no one else stay here either.

The one guy at the front desk on August 30th was the nicest man!

We left. Too many crackheads and homeless people around hotel. Did not feel safe. Area is very noisy and on main street with lots of sirens and horn honking. Hotel boasted about only people staying at hotel could access with FOB key, however adjoining restaurant doors wide open to both restaurant and hotel. I lost $$ but spared my life.