the room is very clean and exquisite. close to many place for siteseeing. Like this chain hotel.

Very close to train station.

Good for central station. Bit basic and overpriced

Conveniently located, nice staff, clean rooms. Outside street was a little dirty due to stores and people just hanging out.

We had a lovely stay at this hotel. It was clean and very conveniently located to the train station. There are no frills at this hotel but the staff is friendly, the room dark and quiet, and it was very clean. Would highly recommend!

Very close to train & bus station, easy walk into the city of Leiden!

It was clean and comfortable. A power cut!

Great hotel, very close to the city and transport

Staff were very helpful. Room was good.

Wonderfully accomodating staff and policy; arrived early after overnight flight, and was graciously given room upon my arrival; no wait for check in time. Closest hotel to Leiden Centrale, so EVERYTHING is in reach!

Near main station and local attractions and restaurants.

I stayed four nights at this hotel in Leiden, catching up with a few friends. Nice simple room and friendly staff.

Very comfortable hotel across the road from Leiden Centraal. Only 10 minutes to walk to city center for shopping and restaurants.

Staff was wonderful!

A port in a storm when our flight was cancelled. We were received by a very nice young lady at check in. Room was clean and comfortable.

Nice hotel. Very close to Leiden train station.

The staff is delightful! All of them were nice, kind and helpful. Thank you!

It’s an Ibis, it is standard comfort but does the job when you are out most of the time. Check in was easy and reception were very pleasant. Room was just about big enough and shower had room to manoeuvre round in. Only issue was the room temperature. Way too hot.

Nice sized room, very quiet, kettle with tea and coffee supplies. But floor dusty and one large silver fish made an appearance!

Convenient: 2 minute walk from the train station. Easy access to walking to downtown. Room was OK for the price but there was some mold around the shower floor. Small TV, no fridge or microwave. Allowed early check-in for free since room was available.

I took an overnight trip to Leiden to reconnect with some friends. This modern hotel is an economical and comfortable place to stay.

Alles was perfect

Room was comfortable and spacious; breakfasts were good with ample choice and variety. Very helpful staff.

It wasn’t the greatest of stay but some of staff can tone down on attitude. Otherwise nothing hideous about it.

I don't think it's a good idea to keep a hotel open during a major refurbishing. It was a mess in the corridors, and here and there I wondered about fire safety. And the aircon system was not working. (The reception said that it had only just broken down and they were working on it. To me it looked like they were still installing it.)

Good stay. Great location accross railway station and 10 mins to centre. I had a room with a single bed, not the most comfortable, and could be replaced. Bed was quite small. Friendly and helpful staff. Good stay.

Our stay at this hotel proved to be quite disappointing. The non-smoking room we booked was filled with the smell of cigarettes and body odour, making it difficult to relax. The staff seemed uninterested in our concerns, leaving us to cope with the smell by keeping the window open. Adding to our frustration, our last morning was ruined by unexpected construction noise starting at 7am, contrary to the 9am posted notices. After reaching out to our booking website, we were at least able to secure a refund for one night. However, the combination of unpleasant odours, noise disruptions, and unresponsive staff leaves us unable to recommend this hotel to others.

Unfriendly staff. Placed in room next to maintenance room. Running water and wheezing sounds from low volume to high volume all night long. Was unable to sleep normally.

We selected this hotel for its proximity to the train station and busses and it well lived up to that plan. We also found the hotel staff to be very helpful and friendly. The breakfast was good. In terms of what we did not like, the beds were comfortable when all the components stayed aligned but we found they seemed to come apart more than we'd have expected/preferred. Additionally, the room was very small, which we knew in advance, but it was not comfortable to be in such close quarters when we were in the room together and we could not have stayed there much longer.

I returned to Leiden for the weekend to visit a few friends. My single room was comfortable and I paid a very good price. The room was quite compact, the furniture in the room was quite modern and it was an efficient design. I loved the walk in power shower

Location and friendly staff

Was able to check in early, very convenient to train station and center of Leiden. Staff was friendly and helpful.