If your looking for a quiet getaway from the city, you have come to the wrong place! The hotel hosts to team building where there is a loud speaker and a MC screaming from Friday night until 10pm and starting 8am on Sunday. Although the staff could not do anything, other than say sorry. The hotel is nicely placed, some updates are need. I’m not sure what scale they are using for 4.5 star (maybe out of 10). The “private” beach was unkept. The food was surprisingly good. Was far less than enjoyable sleeping on a rock hard bed and waking up to a team building that has some very high quality amplifiers... if I wanted this kind of noise and irritation, I would have stay in Saigon. I felt pity for other guest that were complaining because they flew from Russia for a quiet getaway... the resort should have some warning that they host team building!!!!

If your looking for a quiet getaway from the city, you have come to the wrong place! The hotel hosts to team building where there is a loud speaker and a MC screaming from Friday night until 10pm and starting 8am on Sunday. Although the staff could not do anything, other than say sorry. The hotel is nicely placed, some updates are need. I’m not sure what scale they are using for 4.5 star (maybe out of 10). The “private” beach was unkept. The food was surprisingly good. Was far less than enjoyable sleeping on a rock hard bed and waking up to a team building that has some very high quality amplifiers... if I wanted this kind of noise and irritation, I would have stay in Saigon. I felt pity for other guest that were complaining because they flew from Russia for a quiet getaway... the resort should have some warning that they host team building!!!!

The resort is clean and has a good beach. There is good lap pool for adults, but no shallow pool for children.

The resort is clean and has a good beach. There is good lap pool for adults, but no shallow pool for children.

This hotel is far from everything, Mui Ne is about 30 kilometers away and cost about $25 dollars each way. Breakfest is a mess, confusing, and the food is not presented in a hygienic way. The people in the hotel speak very little english and to change money is by far the worst place, looks like they want to make profit out of it instead, of being helpful on having that service prompt. Our AC wasn't working and after all we experienced, we were not happy and even with them offering the best room (ours was already one below the best), we decided to leave and instead of asking for full refund, we asked for at least 2 nights, since we were not going to be there for the 3 nights left. They told us they would refund if they rented the room again; however, no one would stay in the room with a broken A/C. We never received not even a partial refund. I would not recommend this hotel for anyone, they need lots of training to deliver the minimal customer satisfaction.

This hotel is far from everything, Mui Ne is about 30 kilometers away and cost about $25 dollars each way. Breakfest is a mess, confusing, and the food is not presented in a hygienic way. The people in the hotel speak very little english and to change money is by far the worst place, looks like they want to make profit out of it instead, of being helpful on having that service prompt. Our AC wasnt working and after all we experienced, we were not happy and even with them offering the best room (ours was already one below the best), we decided to leave and instead of asking for full refund, we asked for at least 2 nights, since we were not going to be there for the 3 nights left. They told us they would refund if they rented the room again; however, no one would stay in the room with a broken A/C. We never received not even a partial refund.I would not recommend this hotel for anyone, they need lots of training to deliver the minimal customer satisfaction.

Facility is okay. Western menu foods could be improved

the place is amazing! the room was big and clean, area is beautiful. there is a private beach just a few steps away. do note the wifi is not strong (probably in the whole area) and it's abt 45 min away from the mui ne tours and resorts. I managed to book with Muinego.com who managed to send me there without trouble. if not, taxi is about 200,000 vnd. staff is a not too friendly but overall it's a very good experience. beautiful place.

the place is amazing! the room was big and clean, area is beautiful. there is a private beach just a few steps away. do note the wifi is not strong (probably in the whole area) and its abt 45 min away from the mui ne tours and resorts. I managed to book with Muinego.com who managed to send me there without trouble. if not, taxi is about 200,000 vnd. staff is a not too friendly but overall its a very good experience. beautiful place.

in general it is fine, but the wifi & room service has to be improved. the wifi is too weak, and after the staff clean up our room, they forgot to give us the new towel. when we called the receptionist, they kept finding the excuse and asked us to wait for tomorrow, although they gave us the new towel finally.

Beautiful view of the ocean, friendly staff and the breakfast was excellent. Meals were a bit expensive but the service was excellent. Our room was great, comfortable and very clean. All staff were very helpful. The hotel is about 4 hours from Ho Chi Minh, 15 minutes from Phan Thiet, great if you want a quiet getaway. This hotel had the cleanest beach compared to other hotels along the shore but litter is a big problem in Vietnam.

Beautiful view of the ocean, friendly staff and the breakfast was excellent. Meals were a bit expensive but the service was excellent. Our room was great, comfortable and very clean. All staff were very helpful. The hotel is about 4 hours from Ho Chi Minh, 15 minutes from Phan Thiet, great if you want a quiet getaway. This hotel had the cleanest beach compared to other hotels along the shore but litter is a big problem in Vietnam.

We had stayed in the ocean front "Villa" suite, and it was a very spacious room with nice decor and bathroom, soaking tub, view, etc. Honestly the room was as nice as some 5 star resorts, however, we had an ocean front balcony without any chairs to sit on. Strange to say the least. Also, these are not "Villas"-they are hotel rooms. It is misleading to call them "Villas" when you are simply staying in a building with 9 separate rooms. This needs to be changed in the description. The hotel staff were kind and friendly our entire trip. In fact, the waiters really made our trip enjoyable because of their ability to help out with our 11 month old during our 8 night stay. Thank you! However, for some reason management did not check in with us until the last day of our stay. I found this a bit odd because we ate breakfast, lunch and dinner there everyday and paid quite a bit of money during our stay. Typically management checks in with you to ensure you are having an enjoyable holiday. The food at the resort was "OK", but over priced compared to the local establishments across the street. We could have eaten for half the price. We actually ended up stocking up on waters and snacks from the marts across the street because prices for little things were too much at the resort (which can be expected). The beach is rough, and unfortunately littered with trash. This was a HUGE bummer. For this reason alone I would not go back to the resort. 5 star room, but 3 star hote

Nice pool, breakfast ok. Prices in hotel high. Cottage is not a cottage, it is a room in 3 store building. Personnel speaks much better Russian than English. His location is developed to Russian visitors only. Would recommend this hotel to Russians only.

The hotel was a bit of luxury for the last few days of trip. Rooms are lovely and the resort is well kept. Only problem is it is in middle of nowhere. There are a couple of shops and restaurants outside the resort but that's it so if you don't want to stay in your hotel in the evening this isn't for you. The city of phan thiet is about 5 miles away and taxis aren't readily available. Mosquitos are a huge problem here as there are lily pad window boxes around the villas. So many in the room so we got so many bites even with repellent on. Was glad to leave for this reason.

The hotel was a bit of luxury for the last few days of trip. Rooms are lovely and the resort is well kept. Only problem is it is in middle of nowhere. There are a couple of shops and restaurants outside the resort but thats it so if you dont want to stay in your hotel in the evening this isnt for you. The city of phan thiet is about 5 miles away and taxis arent readily available. Mosquitos are a huge problem here as there are lily pad window boxes around the villas. So many in the room so we got so many bites even with repellent on. Was glad to leave for this reason.

hotel is well kept very clean internet good ,good breakfast

The whole resort is okay with the facilities stated, e.g. swimming pool, spa and fitness centre. It is by the sea side and you can see the sea view from the restaurant. The room is lovely and quite big. However, there is only one restaurant in the resort. It was a bit dirty. Lots of flies and mosquitoes. Insufficient fans. It was really hot and annoyed when the mosquitoes kept flying towards our meals. Yet, we didn't have any other choice for dining. Therefore, it is only okay for a short stay.

good rate, clean, nice people. breakfast great, lunch and dinner very so so, most people eat across street at a small place.. they pour drinks(and I've seen same in other places in Vietnam, as in right now at a 5 stat hotel I'm at in Nha Trang) in an extremely pitiful way by western standards, in a tiny shot glass. You get nothing, better to buy your own bottle somewhere. Someone needs to tell the industry people on vacation want to have a decent drink! Also, this time of year, beach and sea are calm in morning, then everyday around 1pm the wind and sea whip up and its like the monsoon's coming in. I arrived first day at 2pm and was wondering what I was doing in this place at all. Luckily, its very nice in the mornings..Area is worth about 2 nights max in my opinion, (hotel is quite comfy though to chill out in, quiet and relaxed), better in Nha Trang(I'm 30km outside the center, very nice), and Da Nang I'm presuming, going there next..

Awesome entertaining bar staff, played snooker every night. Had a great pool day ocean was to rough to swim in. Early morning beach walks were incredible. Rented a scooter for 2 days and had 2 awesome road trips. Quite area. 10 minute car ride to major busy city.

We were given a beachfront room. Gorgeous views in this quiet and modern resort. Friendly staff and very good service. The restaurant is overpriced and the quality of the food is poor. Go down the street to find more reasonable, fresh seafood. Only complaint about the room is the water temperature. It doesn't get hot in the shower. We loved our stay and highly recommend this resort

Very beautiful resort. Great place for couples. Great place to relax at the beach or pool. Not much going on in town though.

Really great hotel could not fault anything, staff nice, food great breakfast choice. We booked a sea view which our room did not have so they upgraded our room straight away. Staff members Tow and Duc were amazing could not have asked for more. If you want a quiet break this is the hotel for you

The location is fairly decent. Its not in a prime location to the main city but is still a beautiful place thats close to the beach. Nothing bad to say about the hotel itself because it was great. I was in the process of recommending this place to my fellow colleagues but the bad customer experience trumps the wonderful experiences about this place. If you do plan to go, please be careful of the hidden fees. Its better to go into the city and eat (cheaper and more fulfilling). I have never been so upset with customer service as I am a very pleasant guy but this one takes the cake. For them to make a couple of extra dollars in hidden fees, they have lost several thousand dollars that they could have had based on my recommendations to colleagues alone. Overall, if you do still plan to go, just be careful is all i can say. It really is a beautiful place but the bad/shady customer service ruined it for me.

The location is fairly decent. Its not in a prime location to the main city but is still a beautiful place thats close to the beach. Nothing bad to say about the hotel itself because it was great.I was in the process of recommending this place to my fellow colleagues but the bad customer experience trumps the wonderful experiences about this place. If you do plan to go, please be careful of the hidden fees. Its better to go into the city and eat (cheaper and more fulfilling). I have never been so upset with customer service as I am a very pleasant guy but this one takes the cake. For them to make a couple of extra dollars in hidden fees, they have lost several thousand dollars that they could have had based on my recommendations to colleagues alone.Overall, if you do still plan to go, just be careful is all i can say. It really is a beautiful place but the bad/shady customer service ruined it for me.

The hotel is a curate's egg. On the good side, the rooms are decent and well maintained, the pool is excellent, and some members of staff were very friendly and welcoming. The first downside is the location, in that Than Thiet is 10km (£8 each way in a taxi) and Mui Ne, where the wide range of restaurants can be found, is about 25km (£15 each way in a taxi). There are a couple of other hotels and a couple of passable restaurants in the neighbourhood, but that's about it. The food at the hotel is at best moderate -- I spent a whole week trying to teach the breakfast staff how to cook an omelette, but still to no avail unless they were watched. The other When you order a starter and a main course, there is no telling which will arrive first. Side dishes, such as French Fries, intended to accompany the main course, often arrive before the starter on their own. With two people eating together, it is not uncommon for one person's meal to arrive 20 minutes after the others. The problem seems to be that under the communist system, everyone is employed, even those who in a Western system would be deemed unemployable. Since they all get paid next to nothing, there is no incentive for them to make any effort either, and it's common to find bar staff sitting around talking and almost feel you are intruding to interrupt them to place and order. I will say that certain members of staff did make a considerable extra effort (thanks Dennis and Number 3) to make us feel welcome.

The hotel is a curate's egg. On the good side, the rooms are decent and well maintained, the pool is excellent, and some members of staff were very friendly and welcoming. The first downside is the location, in that Than Thiet is 10km (£8 each way in a taxi) and Mui Ne, where the wide range of restaurants can be found, is about 25km (£15 each way in a taxi). There are a couple of other hotels and a couple of passable restaurants in the neighbourhood, but that's about it. The food at the hotel is at best moderate -- I spent a whole week trying to teach the breakfast staff how to cook an omelette, but still to no avail unless they were watched. The other When you order a starter and a main course, there is no telling which will arrive first. Side dishes, such as French Fries, intended to accompany the main course, often arrive before the starter on their own. With two people eating together, it is not uncommon for one person's meal to arrive 20 minutes after the others. The problem seems to be that under the communist system, everyone is employed, even those who in a Western system would be deemed unemployable. Since they all get paid next to nothing, there is no incentive for them to make any effort either, and it's common to find bar staff sitting around talking and almost feel you are intruding to interrupt them to place and order.I will say that certain members of staff did make a considerable extra effort (thanks Dennis and Number 3) to make us feel welcome.