Manager Eric was great. Very helpful.

Excellent customer service!

The hotel is not very big and seems to be in a rather old building. The elevator has a few stairs in front, so it's not accessible for wheelchairs. The rooms are very clean and in good condition. The only downside might be that there's no walk-in shower but only a bathtub with curtain. Room size is not very big but good by Taipei standards. Breakfast is served in a small restaurant room with limited choices. It wasn't a problem though as they always has enough choices for us and quality was very good. On the top floor (only accessible by stairs from the restaurant) they offer a small gym and a laundry room. It looks a bit improvised but works well. Detergent is sold at the reception. The main reason for the maximum rating though is the staff. They are all super nice, helpful and make you feel absolutely welcome. Reception staff always remember us and made sure everything is alright, and in the breakfast restaurant it rather felt like family. We absolutely loved it and are looking forward to staying in this hotel again.

Our family was very impressed by their employees, especially the front desk people. They were very friendly and helpful.

The Staff are great. They are polite and helpful. They are awesome and made the stay perfect.

very clean hotel, central position near Zhongshan station, Kind and diligent service

Staffs can speak japanese and very helpful. The room is clean and confortable for me because many kinds of amenities are equipped, that reminds me of a japanese hotel.

We arrived after midnight, night staff was very accommodating and so helpful. Checked in without any trouble. All staff were very friendly and always offering assistance. I would stay here again. Cheers

An all-round fantastic hotel. Great location with accessible neccessities and dining options within walking distance, and a short taxi or train ride from the popular Taipei attractions. Importantly, the staff are exceptional - extremely kind, helpful and put in the effort to make guests feel at home. Credits to the staff for a wonderful experience.

Hotel staffs were amazing making the whole stay wonderful. Will definitely stay there again :)

Outstanding service from a warm friendly staff. They really treat you like family here. Will stay here again.

Incredible service from Eric and their team. Perfect location. Lots of food and markets and sights in the area. Very clean hotel. They even helped me book train tickets, taxis and help with laundry room. Fresh towels and water every day (5 night stay). 10 out of 10 is not a high enough score for this hotel. Quiet place good soundproofing.

I'm very satisfied with this hotel. The staffs working on the front desk are very kind, and the breakfast was also excellent. The only inconvenient thing was that the subway stations are a little far from the hotel.

The room was clean and tidy. The staff did a great job of making my bed and more room as comfortable as possible. Staff was helpful and multilingual (English, Mandarin, and Japanese). I appreciated them accommodating my early check in after flying from Seattle. I would definitely stay here again on a future trip to Taipei.

Highly recommend! The service is exceeding expectations!

Great service, especially the manager Erik. Very friendly, accommodating, clean. They have predominantly Japanese travelers so set-up culturally for them. We are from the US but really enjoy cultures and so we really liked having a different twist to our trip.

feel good!

The hotel staff was amazing and the room was very clean.

Excellent service

The staff was very friendly and helpful. I loved the Japanese feel and vibe, with a touch of class and culture. The hotel was near some great Taiwanese restaurants that fit every budget.

Wonderful customer service. We were greeted every time we left and came back to the hotel. Clean rooms and decent breakfast buffet.

We love this neat, cute hotel! The best staff services! They were warm welcoming. Made us feel like home! Shops, best restaurants are within walking distance. We’ll definitely come back to stay in this hotel again!

very nice😌

Very old and run down The bed was very hard and uncomfortable. For such an expensive hotel it should have been much better I paid half the price for a much better hotel before so I was very disappointed. The cleanliness could have been better as it’s a Japanese hotel The room was very dusty near the mirrors and glass areas in the room, all dust like no one has cleaned it in many years. I would not book this hotel again.

Really enjoyed the stay at the Tokyo International Hotel. The room was very clean. The staff at the reception and canteen were very friendly and helpful. A RMT station is only a few minutes away. The area has a variety of restaurants and shops.

need to check out on 10 am is not good.

The staff were very friendly and attentive. Their attention to detail was incredible and they made sure we were well taken care of. However, the area is not the quietest - on one of our nights there, we were woken up by people singing karaoke in neighboring buildings at 2-3am. All in all though, we had a pleasant stay and the staff were definitely the highlight of our stay.

Stayed 2 days and 3 days, a snug hotel in the center of Taipei. Close to the metro, pubs, restaurants and my room was clean and comfortable. The staff helped in everything. I would go back.

All staffs can speak Japanese.

Will go back and stay here.. daily cleaning, friendly staff and very helpful!!

Will go back and stay here.. daily cleaning, friendly staff and very helpful!!

Staff was very friendly and helpful. The room and bathroom was clean and also with a Japanese toilet.